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"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025

Additional DBA - Bergen Plumbing Heating Cooling.

"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025


Avatar for Mr. Rooter Plumbing of Eastern Iowa

Mr. Rooter Plumbing of Eastern Iowa

.
4.40(
5
)

Mr. Rooter Plumbing of Eastern Iowa

.
4.40(
5
)
Customers say: Quick response
51 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.



Avatar for Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

Sewer Cleaning questions, answered by experts

Yes, rats can come up through drains. They can crawl through basement floor drains, lateral house drains, and roof drains. Installing rat blockers in your drains is the best way to repel rats and prevent them from entering your pipes. These are one-way valves that allow water and waste to flow out but keep rats from getting in.

Thankfully, it’s pretty rare to find a rat in your toilet. It’s more likely in larger cities with big sewer systems that can be feeding grounds for rats, but even then, you still shouldn’t fret. 

“I wouldn’t worry too much about rats coming up through the sewers,” Bradshaw says. “I’d say only one out of a thousand rodent customers we get actually have this problem. And of the 20 or some customers that have had this happen, they’ve all only had just one rat come up this way.”

You should not attempt to snake your sewer yourself. Accessing and snaking your sewer requires heavy-duty equipment, and while renting is possible, misusing it can damage your sewer main and leave you with very expensive repair costs, not to mention potential environmental issues and severe water damage. Accessing your sewer also exposes you to hazardous sewer gasses, and failing to seal the sewer properly after work can be very dangerous. It’s always best to hire a professional sewer cleaner near you to handle this type of work.

An active cleaning agent and a drain snake is the best way to clean a main sewer line. You can purchase a regular or enzyme drain cleaner or make a DIY drain cleaner with baking soda. Use your chosen solution at least once a month or as needed to keep your sewer line clear. 

In most states, companies that perform sewer cleaning services don’t need specific licensing, but you should always ensure you hire a licensed and certified plumber to get the work done. You can use our state licensing tool to check whether the potential sewer cleaning company holds a plumber’s certification and license. Hiring a certified sewer cleaning services guarantees that the work will be done safely, there won’t be additional damage done to your home, and the problem will be fixed.

The Plainfield, IA homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.