
Serving Ames, IA and surrounding areas
Approved
In business since 2005
Emergency services offered
Warranties offered
"The call was returned promptly and service set up quickly. The service rep was there on time. I admit that I did not tell him I was working myself (laptop in tow) and that now was not the time for a whole-house inspection. I had asked for the replacement of a ceiling light fixture and replacement of a bathroom exhaust fan. He inspected the entire house and proceeded to create 3 separate estimates, only one of which was for the work I had asked to have done. When finally presented with the estimates, I chose not to spend the $400+ to replace the bathroom fan. I did ask him to only replace the ceiling light fixture in the kitchen. (So, new estimate.) The replacement itself took less than 5 minutes, and cost $161.00. I actually have no issue with the cost of the fixture replacement. I am willing to pay for his experience and time. My frustration was the time I spent waiting for him to work up estimates for the various things he found during the inspection that ideally should be replaced at some juncture. I would have been happy if he had simply presented me with a list of things that might need to be addressed at some point, since there were none that prohibited him from doing the work I wished done. So the bottom line is what should have been a 15 minute visit extended to an hour simply because of all the estimating."





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