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"On or about September 25, 2025, I contacted Angi to hire a professional painter to paint the exterior of my home. Later that day I received a call from Kelly from Atlanta Painting Company and set a date for September 26, 2025 @ noon for a free estimate. On September 26, 2025, I received a text from Michael C. Goodin stating that he could come at 11: 00 am and conduct the estimate. Michael walked around my property and quoted an estimate of $3,375.82, I thought that was high from simply painting the trim of my home, but the HOA was involved, and I needed to get this done, so I agreed. I received an email from Allysa Escalante from Atlanta Painting Company stating that they would like to start the work on Tuesday September 30, 2025. I received another emailed that same day from Cynthia Hendry from Atlanta Painting Company stating that the crew would arrive on Tuesday, September 30, 2025, the length of the job would take three days, requested the $1,013.95 deposit and other related information. I thought it was odd that Michael texted me later that day pushing for the $1,013.95 deposit as this was a Friday, so I sent the deposit. On Monday September 29, 2025, I received an email from Jorge Arredondo, (project manager), for Atlanta Painting Company stating that he and the painting crew would arrive on Tuesday September 30, 2025, between 8:30 to 9:30 am to start the job. On September 30, 2025, at about 9:30, a two-man crew that did not speak English showed up, no Jorge Arredondo, (the English-speaking project manager) and attempted to communicate with me requesting I do a walk around my property to verify the estimate. This was something I could not do as I am a disabled veteran with a total knee replacement, and I told Michael about this. I contacted Michael by text and asked him why Jorge was not here, and he could not give me an answer other than Jorge was calling my phone as we texted. I told Michael to have Jorge leave a message. On that same day, Jorge left a message stating that he would be at my home the next day at 9:30 am and we would discuss why he failed to communicate with me. On October 1, 2025, @ 9:30 am the two-man crew that did not speak English showed up, no Jorge. I text Jorge about his lateness and lack of communication. I informed him that I was not happy with the quality of service, and I would speak to Michael about this. I contact Michael and stated that I have a big problem with Jorge’s lateness, lack of communication and quality of service. Michael stated that I should give Jorge another chance and that he vouches for this guy, I told Michael that’s not going to happen. You only get one chance to make a good impression. I when on to discuss items on the estimate the was either not done or should have been removed prior to September 30, 2025. These items were the back basement door; it should not have been on the estimate because I didn’t ask for that work to be done and the removal of the cost concerning the vinyl windows as they cannot be painted. I also requested an itemization of the estimate and how he came to the $3,375.82 quote. Michael stated that his company does not individually itemize their estimates. I informed Michael that we need to go over the numbers before reaching a final payment, he agreed. I also asked Michael are you just a salesman or are you the contractor? Michael never responded. Later that day, the two-man, non-English-speaking crew asked for final payment. I don’t know if they understood me when I told them I would speak to Michael and Jorge concerning that. These two men waited outside my property for about 30 minutes. I contact Michael again via text and asked why they are still here, what are they waiting for and do I need to call the police? I received no reply from Michael and the two men left shortly after.Angi It was my understanding that Michael and I would go over the estimate and agree on a lower price since there was no contract for the final payment, and that never happen. I am unsure if the work was properly done, since Michael and Jorge stopped communicating with me and the Atlanta Painting Company just disappeared. This is what I now know, Michael Goodin was arrested in August 2024, for a DUI, and is a follower of what I believe is a white supremacist, Charlie Kirk. There was no supervision by Jorge to ensure the job with done right and, I believe the two painters were un-documented. I contacted Angi to avoid issues like this. I really don’t know who came to my home and why it got weird when I asked more questions. I set my home security system each night as I fear for the safety of myself and family because of this interaction. I expect a full refund of my deposit of $1,013.95 and no further communications anyone from Atlanta Painting Company"

"Excellent’!"

"It went very well. The work they performed was excellent. I'm very satisfied."

"Great. Really appreciated the transparency on the timing of when I should have the fence painted"

"Leo and his team did an amazing job in home exterior painting and deck replacement. They were attention to detail oriented, respectfull of property in cleaning/organized their work space. I highly recommend Leo's Home Care Improvements."

"Amazing! Most professional, on time and great job. Leo definitely went above and beyond and did a fantastic job. We will certainly hire him and his crew again. Best ever. HIGHLY recommend!"

"Excellent service and knowledge for the job. Was somewhat suprised by the much higher than expected price, however, the work was well done and service was exceptional. I requested in original email for a price before beginning work, which I did not receive, Once the work was done, I paid the full price and appreciate the service. I would use them again but only if priced before work."

"Olivia helped me choose the fabrics, advised me on a new rug, and the finished reupholstery work was just lovely. I am very pleased with this company."

"Hello. I’m Earnest. Are you still available for Painting job? I really need your services urgently and I’m ready to do a necessary to make the job done. Kindly get back to my wife Delia via email at [email protected]. for information if you are ready to handle the job. Thanks"

"Hired this company to do painting in my home. My bathroom has not been the same since. Paint on my floor, trim and ceiling. The first time they came out you could see behind the toilet still had wallpaper and had not been painted. Improper prep on the walls led to bubbling at multiple points throughout the room. No sanding or prep to fill in areas where the wallpaper was just pulled off. My room should have been red but multiple areas still had white showing through. No Project Manager follow up until I called to complain. The project manager came out after I complained and agreed things should be better. Rescheduled a time for the work to be completed. The painter was here 30 minutes. Not enough time to sand the walls and prep properly as promised. Came back a few days later to paint, at which time I showed him the same areas of original concern had not been corrected, stayed about an hour and left. My walls still have bubbles, areas without paint etc. Again no project manager follow up. I had to call and complain again before something was done to be told the same group would be coming back out to fix the issues. I refused as I am off the opinion if they could not do it right three times before I do not want them to be the ones to try again. Was told " Let me know how that works for you". Never should have paid all up front. Obviously no incentive to make it right. A mistake I will not make again. The attached pics should tell the story. Pics after the third time out"