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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"Excellent Outstanding Highest quality of workmanship Aaron, Sean, and Austin worked together like a well oiled TEAM and finished a major job in one day involving multiple skills. The independent owner (Denise) has been in business 35 years and over a long holiday weekend, with July 4th falling on a holiday, was able to have her team diagnose my problem,get my parts shipped, had her team pick up and deliver from another town to my home, all in 4 days with a one day installation. I wish I had known about A-Advanced Chimney Services before wasting time on other companies. Denise at A-Advanced will be my first and only call for future projects."

"It was GREAT! Great price, Great employees! Very quick and efficient!"

"We called Mr. Plumber to unclog the drain in the dishwasher. Erica came out, and apparently, knocked or moved the sprayer arm at the bottom when she was removing the water. When we ran the dishwasher that night, the sprayer arm came loose and landed under the heating coils, burning the sprayer arm completely off in two places. We called Mr. Plumber and talked to Scott, the manager. Scott refused to replace the sprayer arm. In the conversation, he told us that if the plumbers do something wrong (on accident or on purpose) and they admit it, they are written up. So, when he asked Erica if she touched the sprayer arm, she said no. Understandably, because what choice does she have to be honest? And, Scott acted like he doesn't even know what a sprayer arm is. The sprayer arm is locked into place by a "collar". So there is no way that the sprayer arm just spontaneously popped out (plus, this dishwasher is less than a year old). Mr. Plumber damaged our dishwasher and they refuse to fix it. Save yourself time, money, and stress and find another plumber."

"Used Angi to find help on 1-10-2025. Of the six companies I requested estimates from, Alonsos was the only one that responded. It was the next day. We needed repair to the house due to a branch spearing the back of it. His quote was reasonable and he was willing to come on Monday. The repairs were finished in a short time. My son thought to ask about our upper deck railing and the front board that was bad on the lower deck. Again we were given a reasonable quote and the work was done that day. To my surprise he replaced all three sides of the lower deck and added shoring. For the upper deck he enclosed the corners and it looks amazing. I will definitely keep him on speed dial for future work."

"We found what was needed to fix the chimney we were not able to afford it. But He said that if we gave him the trailer he would provided a discount. And we gave him the trailer and TOLD him to register the trailer. But he Never did. We trust him. And Next we received from the state of Georgia for a toying violation until March 2023. We sent the bookkeeper all the copies of the towing violation. HE WERE REALLY UNHAPPY! He did a good job for our chimney But that doesn't mean He treat his customer like these! We told Him to stop Driving it. But He keeps riding it! It was really Bad! You already cost us 125 hundreds dollar for this. AND I'M STILL WAITING FOR THE HUNDRED DOLLARS CHARGE FROM YOU THAT WE PAY REIMBURSE! The last towing violation came in recently from the state of Georgia collection agency and we have to pay that to protect our credit."

"Review for Service 1st Pros Heating and Air Conditioning In my hectic and fast-paced life I want to take a few minutes out of my day to share our experience we’ve recently had with Service 1st Pros Heating and Air Conditioning. I want to ensure that I include each of the individuals who demonstrated a level of customer service that was exemplary and professional in every aspect of getting our air conditioner repaired. It is not often in our current economy that we find this kind of customer service from every employee in the business that we interacted with. Our heat pump unit went out on June 30, 2023. When I mean out, that left our home at a steady 86 degrees for eight days. It was unbearable and the Technician who was authorized by our Home Owner’s Warranty company to look at our air conditioning issue stated that the problem was in a freon line going into the external wall and he was not comfortable repairing it. WoW…! My husband searched for and got quotes from several different companies very quickly on line and based upon the number of outstanding reviews, we chose to move forward with Service 1st Pros Heating and Air Conditioning after speaking with the front office personnel, Emma and Lindsay who redirected his call to the appropriate person. Technician Chuck Norris was dispatched to our home on Saturday, July 8, 2023, and verified that the problem was in the freon line and was confident that it could be fixed, but it was later in the day and technicians don’t carry every bit of equipment necessary to fulfill each unique job. He did call into the front office and spoke with Tina to establish a quote. My husband was with him as they spoke in a way that demonstrated her knowledge of these types of jobs, what it required, and how to best get it done quickly. Tina once again demonstrated a sincere concern and commitment to help us get the job done as soon as possible. At the end of the call, my husband had a date of the following Monday, July 10, 2023 for a technician to complete the job. On Monday, Karl Davis arrived promptly as he stated in his text and began the task of repairing the freon line that included welding and fixtures on the external siding. He was very knowledgeable, confident in what he was doing, concerned about the temperature we were living in, but fully committed to getting the job done correctly the first time he did it! After several hours, he came upstairs and looked at the internal air handler and safety switch to ensure that they were all working correctly. Again, this thorough and pro-active approach to repairing our heat pump is not the level of service we experience. Technicians come to fix one thing and don’t look at other indicators of what potential problems could impact the long-term repair of an appliance. We couldn’t be more pleased with our selection of this company as our provider for our air conditioning repair. Every single person we interacted with knew their job well and had an understanding of the bigger picture, thus working together very effectively. We don’t anticipate the need for their service any time soon, but would definitely recommend Service 1st Pros to any of our friends or neighbors!! This company guarantees WOW service and we received that and more!"