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"Chris was informative, knowledgeable and very thorough and got the job done the same day which I really needed. I am very happy with the job he has done and would recommend this company and Chris again. Thank you StratCo Plumbing, and a huge thank you Chris."

"The service I received was exemplary other than a delay imposed by the Labor Day holiday weekend. I had detected a potential leak in the water line to the house after noticing a portion of my lawn was saturated. I called the leak in on Thursday morning before the Labor Day weekend, and Mathew Thatcher arrived within two hours. He cut off the water and spent the next few hours tracing water and sewage lines into the house and detecting the probable source of the leak. He went out of his way to minimize the potential cost of this tracing operation. In addition he performed a number of minor interior repairs that I had delayed performing. These included replacement of a rusting garbage disposal and repair of a recently developed toilet leak. My only possible caveat was the fact that the full repair could not be done until the following Tuesday. However, we got by turning the main water line on and off (using a key loaned to us by Mr. Thatcher) when water was needed. The leak was repaired on Tuesday after ripping up a small portion of the driveway and replacing a cracked plastic connector (undoubtedly an earlier repair to the line done many years ago) with copper piping, installing a sewer line clean out and water line cut off inside the house and repairing the driveway. I would like to particularly single out Mr. Thatcher for his helpfulness, complete explanations of potential problems and options at each step of the way, and focus on finding the least expensive method of completing an inevitably costly repair."

"They did some install work for me at a very reasonable price, with very good quality. I had them out later for an unrelated leak, and again it was completed in a very timely manner at a reasonable price. The technician Brian had to crawl around in my very tight 1965 crawl space and was super friendly and competent both times. I will definitely use them again if I have any plumbing issues. I highly, highly recommend them."

"Had a problem in the guest bathroom the commode was leaking which caused a leak in our basement. We installed a pail to catch the water and called Mr. Clean Drain Plumbing Inc. right away. Arlie and Frankie showed up within a day and solved the problem immediately. While here we also had them fix a leak in the tubing for the hot water tank. They were highly motivated, highly skilled, very reliable and a real pleasure to work with. A big thanks for such outstanding work and job well done. Bob Savage"

"Overall, it was a good experience. AAA put down a vapor barrier and installed a Santa Fe dehumidifier with sump pump. The result is that we can now use the stand-up basement/crawlspace to store things under the house without ruining them. This is the part that you need to know. The installation was not without problems. First, they broke an A/C drain pipe, second, they cut a sprinkler controller wire while running a PVC pipe. Here's my take, accidents happen but how does the business respond to these issues? Well, Donna was very quick to send her team out to correct the problems and they even paid for the damage to the sprinkler system. To me, that's top notch customer service. Any business can make a mistake, but how they handle it is the mark of a good company. Every time I lift the roll door and go into the basement now, I'm amazed at how cool and fresh the air is down there. No more mildew and no more smell."

"The entire experience has been wonderful! Paul and John are fabulous and very skilled. There were no surprises that weren't addressed timely and at a reasonable cost. They are now my "go to" general contractors. I am very pleased!!!"

"Everything went exceptionally well! The technician Donnie was awesome! He was extremely knowledgeable and helpful in terms of acquiring the needed parts and the installation was flawless...I would definitely hire again without hesitation!"

"Excellent! Richard is professional, courteous, thorough and completes the work in a timely manner. I WILL definitely hire him again."

"My vehicle broke down on a Friday evening. I spent the weekend searching on Angie's List for an Auto Mechanic. I decided to use Eddie's Automotive Service in Lilburn, GA. I had my car towed to there location on Monday afternoon and it was fixed and ready for pickup by Tuesday afternoon. They were prompt and very professional. I will definitely use them again!!"

"I contacted Jean-Claude for a master bathroom and kitchen estimate.  He came out and we talked about what I wanted done in these rooms. He offered some very good suggestions and advice for me to keep in mind. I found this was very thoughtful and spoke to the integrity of who Jean-Claude was as a person and business owner.  He gave me a labor estimate with the break down for each room and also breaking down the labor for each item I wanted done in each room.  We would be responsible for the material. 
Jean-Claude was very helpful on where to find the items or materials that we needed and had no problem with picking these items up for us.  He went with me on more than one occasion when I did not know what was needed or how much of an item to get.  Very helpful.  A couple of occasions he offered his opinion but I still went with what I wanted :)  There were many times though when he brought another perspective to think about when me and my husband's were set on something we wanted.  We had not thought of that and we were glad we changed our minds, as Jean-Claude had it right. 
His very reliable crew, with lead contractor Pedro arrived at 9 am everyday and started work independently.  Jean-Claude was on the job everyday helping over seeing the job and workmanship.  I cannot say enough about what a great experience we had with Image Renovations.  You can tell that Jean-Claude and Pedro take great pride in their work, as they never took a short cut and they always brought to me or my husband's attention any problems that arose in the different projects, they gave us our options, and would ask how we wanted them to proceed.  As we all know, once you do a demo, there can be problems that need fixed.  You cannot see the problems until you get in there.  Although we had some, they were not as bad as they could of been.  Throughout the projects my husband and I felt Jean-Claude was very honest and appreciated him taking the time to show us what the problem was and answering our questions.  His demeanor was patient and he was glad we took an interest in what he and the crew were doing, he wanted us to feel comfortable about any changes. 
The jobs were started on June 16th and we had a dead line for Jean-Claude of Aug. 1st.  I'm surprised we were able to complete as my husband and I kept adding upgrades.  At the last minute my husband asked Jean-Claude to install a closet in one of the rooms that we wanted to make into a bedroom.  He agreed and they worked hard to keep the Aug. 1st deadline and they did get it done.  I absolutely love our new kitchen and master bath.  I will continue to use Image Renovations for all my small and large home projects.   


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