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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"they were the cheapest quote by far and the work came out very well. the electrician that came out was very nice and did great work"

"They did wonderful and they are very respectful and I would have them come back in the future for any issues"

"Excellent. I plan on hiring New Concept Electrical for all future electrical services."

"The technician came out to do a full system maintenance. He was on time and so nice from the second I answered the door. The outdoor unit was filthy and he cleaned the coil which apparently helps the system run better. 5 stars hands down. Looking forward to our second visit later this year."

"The guys from Economy Heating and Air helped us with a emergency situation with our old furnace, including a replacement of the unit with a new heat pump. They were the only company I called that could come out immediately to look at the problem. Overall, I felt very comfortable with their HVAC knowledge. They answered all of my questions and left the jobsite clean after their work. I highly recommend."

"NES was great! Extremely professional and knowledgeable. He explained everything all the way through. I had tons of questions but he ended up really taking his time to answer them I had around 7 quotes from different companies but ultimately decided to go with NES because I felt I could trust the work. Even if the prices are similar, go with your gut and pick NES. There was no frills and extra bs. I ended up adding a ton of services on the original quote because the value it provided. If you are looking at this review you have most likely spoken with other vendors. I’ve talked to countless people saying they can’t give any ballpark quotes until they it. Scope of work may change when they see it BUT.. the price of the work shouldn’t change. Every vendor has a pricing sheet of the base level work. Electrical panel replacement (mine was fried) Surge protector Dedicated circuit for water heater 14-50 Nema plug (EV charger outlet)"

"Showed up on time and fixed issue fast. Will be sure to use them again if needed"

"Although the technicians are very nice. As a company Ragsdale has failed us miserably. We spent about 18K to have our whole system upgraded and new insulation in the attic. We followed the recommendation of their sales person to the letter. He ASSURED us that in spending all that money we would not have any more issues cooling our home. Immediately there were more issues. The A/C unit they installed outside dies in 3 days. It was a lemon I guess. And when they went to replace that they also saw that the sales person didn’t notice that the circuit breaker was not the right one to handle the new unit. They had recommended we add new intakes in two rooms so we had done that as well. Like I said we did everything he told us we needed to do to solve any cooling issues. Still two rooms don’t cool well, my office and our master bedroom. We have reached out a few times and they send someone to look. Every time they have different recommendations from a second unit to another thermostat, tinting the windows, keep the blinds closed etc. I have tinted the windows and we keep the blinds closed, but another unit or another thermostat are just not things we can afford to pay for out of pocket. Two times I was told a supervisor would reach out to us but they never did. The guy today, again he was very nice. Said we should buy wireless sensors to connect to our thermostat so it knows to keep cooling. That’s another $100 out of our pocket. He said there should be a second cooling vent in our master bedroom as well. Yet another thing they didn’t recommend when we bought this system that we were assured would be more than enough to cool our home. All these things we would have considered and/or done if we were told they were needed when we spent the money. But the I think commissioned sales person didn’t really know what he was doing now. He was just looking to make a sale and didn’t care wether it actually fixed the issue or not, he got paid either way. Again today I try to call and speak to someone before I left this review. I sat on home for 5-10 min with the recording telling me my place in line and to hold to speak to someone. Just to get the general voicemail to leave a message. We are stuck with them now, they do the warranty work so they do the yearly maintenance to keep the warranty. But I would NOT recommend til his company to anyone right now. They have completely failed us and taken our money without actually doing what their sales person assured us would happen. Very disappointed avoid them for your own good"