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"On or about September 25, 2025, I contacted Angi to hire a professional painter to paint the exterior of my home. Later that day I received a call from Kelly from Atlanta Painting Company and set a date for September 26, 2025 @ noon for a free estimate. On September 26, 2025, I received a text from Michael C. Goodin stating that he could come at 11: 00 am and conduct the estimate. Michael walked around my property and quoted an estimate of $3,375.82, I thought that was high from simply painting the trim of my home, but the HOA was involved, and I needed to get this done, so I agreed. I received an email from Allysa Escalante from Atlanta Painting Company stating that they would like to start the work on Tuesday September 30, 2025. I received another emailed that same day from Cynthia Hendry from Atlanta Painting Company stating that the crew would arrive on Tuesday, September 30, 2025, the length of the job would take three days, requested the $1,013.95 deposit and other related information. I thought it was odd that Michael texted me later that day pushing for the $1,013.95 deposit as this was a Friday, so I sent the deposit. On Monday September 29, 2025, I received an email from Jorge Arredondo, (project manager), for Atlanta Painting Company stating that he and the painting crew would arrive on Tuesday September 30, 2025, between 8:30 to 9:30 am to start the job. On September 30, 2025, at about 9:30, a two-man crew that did not speak English showed up, no Jorge Arredondo, (the English-speaking project manager) and attempted to communicate with me requesting I do a walk around my property to verify the estimate. This was something I could not do as I am a disabled veteran with a total knee replacement, and I told Michael about this. I contacted Michael by text and asked him why Jorge was not here, and he could not give me an answer other than Jorge was calling my phone as we texted. I told Michael to have Jorge leave a message. On that same day, Jorge left a message stating that he would be at my home the next day at 9:30 am and we would discuss why he failed to communicate with me. On October 1, 2025, @ 9:30 am the two-man crew that did not speak English showed up, no Jorge. I text Jorge about his lateness and lack of communication. I informed him that I was not happy with the quality of service, and I would speak to Michael about this. I contact Michael and stated that I have a big problem with Jorge’s lateness, lack of communication and quality of service. Michael stated that I should give Jorge another chance and that he vouches for this guy, I told Michael that’s not going to happen. You only get one chance to make a good impression. I when on to discuss items on the estimate the was either not done or should have been removed prior to September 30, 2025. These items were the back basement door; it should not have been on the estimate because I didn’t ask for that work to be done and the removal of the cost concerning the vinyl windows as they cannot be painted. I also requested an itemization of the estimate and how he came to the $3,375.82 quote. Michael stated that his company does not individually itemize their estimates. I informed Michael that we need to go over the numbers before reaching a final payment, he agreed. I also asked Michael are you just a salesman or are you the contractor? Michael never responded. Later that day, the two-man, non-English-speaking crew asked for final payment. I don’t know if they understood me when I told them I would speak to Michael and Jorge concerning that. These two men waited outside my property for about 30 minutes. I contact Michael again via text and asked why they are still here, what are they waiting for and do I need to call the police? I received no reply from Michael and the two men left shortly after.Angi It was my understanding that Michael and I would go over the estimate and agree on a lower price since there was no contract for the final payment, and that never happen. I am unsure if the work was properly done, since Michael and Jorge stopped communicating with me and the Atlanta Painting Company just disappeared. [Non first hand experience redacted] There was no supervision by Jorge to ensure the job with done right and, I believe the two painters were un-documented. I contacted Angi to avoid issues like this. I really don’t know who came to my home and why it got weird when I asked more questions. I set my home security system each night as I fear for the safety of myself and family because of this interaction. I expect a full refund of my deposit of $1,013.95 and no further communications anyone from Atlanta Painting Company"

"OMG. Just the absolute best thing we have ever done. The crew was so professional and friendly. Got the entire job done in one day. Stayed they until 7:30 that night to finish the job"

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."

"Do not use! We hired out a full home renovation back in March & have nothing good to say. Primary bathroom tile grout has completely washed out in some areas and not sloped to the drain correctly. Causing mildew in each corner of the shower floor. Hardwood floors are not sealed properly all throughout the home. Sheetrock areas have not been sanded in areas previously discussed. Has very poor time management skills, and likes to take days/weeks off at a time in the middle of an ongoing project. The owner Tyler Woodard has been contacted about correcting these issues and does not respond."

"Avery was great and professional. Did a great job pressure washing for me and I have referred him to friends and family. Would hire again."

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"Steve, Nate, and Jason did an awesome job with installation. They arrived promptly, were extremely pleasant and considerate when navigating my property, did awesome work, and finished on time. The sales and pre-installation process were top notch as well, so much so that I've hired them to replace my front door as well. I highly recommend Pinnacle Window and Siding to anyone looking to purchase quality replacement windows and/or doors at a good price."

"Wanted to charge me $50 just to give me a bid!"