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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It went very well. It would have taken me weeks to do. All in one day."

"Just moved back to South Tampa and called this company to fix a toilet and two master bathroom sinks that bubble when the shower is turned on. Day after, problem still happening, but I figured I’d give it a week to see if it would go away since they had me buy a new part, but it did not. A woman named Karen who answers the phone, told me I’d have to pay another $275 just for plumber to return. When I asked why I'd have to pay again since problem was not fixed, her voice changed and she became defensive/argumentative, asking if I had read the contract where it says there are no guarantees, that **** is 'our best plumber', asked why I waited to call back, stated over & over that it was toilet paper that clogged the pipes, etc. (it was definitely not a 'toilet paper' issue) and still demanded I pay $275 again. She spoke over me, cut me off, was rude until I was finally able to ask, 'Why are you arguing with a customer?' She abruptly answered she would have a supervisor call and hung up on me! How unprofessional! I am a single mother, a retired Veteran (no Vet discount either) and have already paid them a total of $700 in the past couple weeks. The least they could do is come and see what the problem really is instead of just putting a Band-Aid on it! Update: Almost a week later and nobody has called me back. I can't stand horrible customer service."

"This company is doing pavers in Avondale working on sidewalks. Decided to take down the yellow tape blocking my driveway knowing the concrete was freshly poured so they can park their trucks on my driveway. Completely unprofessional."

"Fantastic service! I needed someone right away, and Nigel responded quickly, arrived promptly, and did a beautiful job on every project. He also suggested ways to save money on some of the repairs, which we did. One project involved installing a custom light fixture, with the added complication of a swag. We are so happy with the way it turned out. Nigel was a pleasure to work with and a professional in every way. I am already in the process of hiring him to do more work for us. He's great!"

"He is illicit. He did the work without county approvals, no permits, only a portion of the work that was committed to and did not complete that part. He demanded payment before he acquired a permit and inspections. He fabricated additional bills to me. He liened my property & even after contract was paid in full he has not released the lien. Now we have to go to court to fight."