Advanced Gas Works

Good job, it works fine now

During the most recent repair needs, he told me he would come out to fix it but never did. Then he never took my call after months of trying to get him to come repair it. I tried numerous other service providers but they all said they don’t work on this heater because it is a throw away heater. He is apparently the only one in the area selling this junk. What a disappointment. It explains why in 4 years, I had to replace the heater. I guess it is good he wouldn’t come out. Otherwise I still might be using him.

All fixed and prompt service! Definitely recommend them!

Excellent job. Eddie is skilled in his trade and is an enjoyable man to talk with.

I am so upset by how rude and ridiculous my experience just was with Eddie from Advanced Gas Works. He was referred by the company that installed my gas fireplace and they told me he gave free estimates. I called and told him over the phone that I had changed the batteries in the remote and inside the fireplace, and it was not working. He said to text him my address and he could possibly come out the same day. Around 3:30pm I text to see if he was still going to be able to make it and he said "not today." No attempt for rescheduling. I text him again this morning and asked if he thought he could come today and he said yes. When he arrived he asked again if I changed the batteries and I said yes. Apparently there are 2 sets of batteries in there, 4 AA and 2 D and I only knew about one set. I grabbed the D batteries and he popped them in - he was here for no more than 5 minutes. Then he tells me I owe him $85 for a service call. When I looked at him wide-eyed, he said he would drop it to $65. I said that the fireplace company told me he gave free estimates and he said no, and that he had been burned before since it cost him time and gas to get there. I totally understand that, but he never told me there would be a fee for a service call and I was under the impression that it would be a free estimate. I would have gladly paid him SOMETHING for his time, but even $65 for 5 minutes when I know he was already in my area was unreasonable. As I was writing the check, I told him he should have at least informed me over the phone that there was going to be a service charge before booking the appointment and he kept talking over me, saying that I wanted him to give his services away for free! That is not what I was saying at all, and kept trying to explain that he should at least give a new customer information on his fees when they first contact him. He continued to argue with me, saying that he had been burned so many times. After he was so rude, I handed him the check and said I was sorry but I would not be calling him for service again. He responded: "That's ok, I am completely fine with that." He continued to argue with me the whole way out the door. I am completely in shock at a business owner's lack of regard for customer satisfaction or his reputation! Awful experience!!

Eddie was awesome. He came out to give me an estimate and see what he could do that day. Unfortunately, I needed to upgrade my TECO meter to a 2lb meter before he could do anything. So I scheduled that and Eddie came out that morning to do his work before TECO arrived. He took the time to explain everything to me and show me what he did and how to turn the valves on and off. He answered all my questions. He did a great job and I would recommend him and hire him again.

Arrived on timed and fixed

Professionally completed and in a timely manner. Good work.

Outstanding!  I cannot say enough about Mr. Camacho.  I had another gas services company here earlier in the week, and declined to have them provide service as I KNEW I was being taken advantage of.  That experience will go on THEIR review.  Eddie was patient, polite and honest with his service.  He called to let me know he was on his way as he was running a bit late, but that was not a factor due to his professionalism.  He got my fireplace (which has been dormant for about 8 years) up and running within minutes, and was patient in showing me how to ignite it and turn it off as well as explaining gas safety considerations.  For a single woman having had the experience of dealing with a LOT of unscrupulous contractors, I would advise other women out there to hire this one before considering any others.  I don't believe this guy would ever take advantage of you due to your lack of knowledge about what you may be dealing with or need to have fixed.  THANK YOU, Advanced Gas Systems, for restoring some of my faith in hiring decent people.

unknown

Excellent , Eddie came in and talked with my contractors . They explained where the gas line needed to be moved why and he knew how !! It was done quickly and professionally . I have had Eddie work on numerous gas appliances at my home over at least the last 4-5 years . He's repaired pool heater , gas cooktop , removed and installed new gas fireplace logs , installed new gas water heater. Always comes as soon as he can , as he works entirely by himself and is as quick and efficient . I can't ask for any more of him . I will continue to use him whenever a gas need arises .

unknown

It didn't

Provider did nothing except to promise we needed "just one more part". We spent over $500 and still nothing. Our house was sold and we needed to get the heater on the pool fixed prior to closing. Eddie stopped returning our calls 2 weeks before closing. He had promised we just needed one more part that would probably take care of the problem. He even promised our buyers the same thing. It was too late to get someone out when he stopped returning our calls and so we had to put $1000 aside in escrow to cover the potential future costs of repair. This guy doesn't even belong on Angie's list at this point except to indicate a F rating. He started work around Oct. 4 and still nothing at closing on Nov. 30.

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Simple, easy and fast.

Eddie was really responsive. He got back to me the next business day to schedule a service date. It took me 2 days to call him back and he was able to fit me into his schedule the next day. I was on a conference call when he arrived. I showed him where the old range should go, and as I had purchased a new gas connector, showed him that as well in case he needed it (he did). Eddie did the job quickly and all seems to work well. As I was a bit distracted, I didn't observe all of his work, but the final outcome is good. I do need to follow up with him on a question, and feel confident he'll answer my question as he was a really nice guy and quite professional. Highly recommend. Service cost $85.

unknown

Eddie did a fantastic job diagnosing and repairing my gas spa heater.  He was very professional, conscientious, and went out of his way to quickly take care of  the problem.  I found him to be friendly and very trustworthy and would not hesitate to give him my highest recommendation. He was also more than fair in the pricing which I very much appreciated.

unknown

All went perfectly well. Not only was Eddie quoting us the best price from amongst 5 other firms, he also was very professional, punctual and generally helpful. Would not hesitate to recommend him to anyone and will use again for sure in the future.

unknown

unknown

He arrived a few minutes early and performed regular maintenance as agreed.

Also updated flew with safety valve.

He is very professional and knowledgeable in his field of work having had his own business now for over 12 years he had mentioned. A+ work and his pricing is excellent as well. I definitely will hire Eddie and Advanced Gas Works to complete any plumbing or gas repairs we have in the future.