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"There were many pros and only one major con through my entire experience, but it was enough to bump my review down to 3 stars. You might think it should be lower when you get done reading this. I'll start with the negative as that is what everyone will be interested in. Job: Siding replaced on 2-story home as well as put plywood on beneath siding. In short: IF DID NOT WATCH THEM 24/7 AND CLIMB UP ON THE ROOF TO CHECK THE WORK MYSELF, I WOULD HAVE BEEN OUT estimated $8K IN SHEATHING / LABOR AND HAD A HOUSE THAT WAS SEVERELY WEAKENED AND POSSIBLY NOT UP TO CODE. Somehow, large parts of my second floor were missing siding. You could literally take the old siding off and punch a hole through through to the drywall inside with your fist. I paid a significant amount of money (estimating $8,000) to have plywood put on everywhere it was missing. The crew that came out, first off, was not given any plywood on day one and was not aware they were adding sheathing (plywood). They started putting the insulation in, and I had to come out several times during the day to tell them to stop and take it down because there was no plywood behind the insulation. On the third day, I had to leave the house all day. When I came back, all the old siding had been taken down and the insulation was put up. I climbed up on the roof with a screwdriver and POKED A HOLE THROUGH THE INSULATION RIGHT TO MY DRYWALL! The entire wall was not sheathed properly. When the crew came back, I played dumb and asked if it was done properly, and they insisted it was. Lied right to my face. I guess they didn't think I would get up and check. Well I did, and I dragged them up there with me. They mumbled something about a good catch and tore off all the insulation and started again. If I were an elderly couple, I would have been ripped off completely here and no one would have caught it. I was disgusted. The worst part was, other than an apology from the company and $200 off for non-related damage done accidentally by the installers as well as some minor items not taken care of, there was no compensation for this massive mistake. Now for the good, pretty much everything else. The house looks great a couple weeks afterwards. The vinyl siding has much more flexibility than the previous siding, but I guess that is normal. Color is great. The crew did lots of little extras and worked hard each day they were here and cleaned up the yard nicely. I thought the price was decent, and the sales rep was fine if not a bit time consuming (I guess some people are way more into the details than I am which is good if that is you). They came out to do the job 3 months ahead of schedule (only downside was I had to scramble to come up with the funds much quicker than expected). So why three out of five stars with such a horrific oversight? There are lots of moving parts in this company, and I don't think there was a full blown conspiracy by all involved to cheat me out of what I paid for. I wish the site manager would have noticed some of what I noticed, but he did not seem to be there most of the time. In the end, I believe I got what I wanted, paid them, and have moved on with my life. My experience makes me nervous for someone who might not be as agile or readily available to monitor the work as I did. If you are getting similar work done and can't micromanage the crew yourself, don't be afraid to hire someone you trust that can watch over a crew to make sure you get what you paid for. I bet a couple hundred dollars a day could save you big time in the long run. A shame it has to come to that though."

"Jon had Excellent communication. This was our first time getting roof work done and he was very informative throughout the process. The roof was definitely a job well done. Very pleased with the service overall. I’m very happy and would recommend this company to anyone needing roof service done!"

"They did a great job! They were able to start the job quickly and finish quicker than I ever expected. Pedro was always quick to respond and keep be informed of everything."

"The work they did was awesome, and their salesman Levi was great and gave me a good price. Thanks. The roof looks great."

"Andrey and his associate came out and in less than a day repaired the cracks in my chimney and re stucco d the top half. He told me he's be back to paint on Tuesday and showed up right when he said he would. This would have been a 5 rating if when it came time to pay they accepted credit cards as they listing shows. Andrey said they only accepted checks at this time, so reluctantly I gave him one. It throws my budget off as I was planning to have to pay the full amount next month, and get some travel miles in addition. If they are no longer accepting credit card payments they should update their listing and web site. It was worth the price and they did good work, but this left a bad taste in the end"

"I contacted Hogan roofing last week and was advised on September 9 that Mr. Hogan would contact me September 10. Never heard a peep. I sent a message to Hogan roofing September 13 saying how disappointed I was not to have heard anything. I got a phone call Sept. 14 from Tom, setting up an appointment for today, Sept. 17, at 9am. At 8:30am I got a call from Tom telling me that, having seen the height of my roofline, he was going to have to decline the job, as there would be no way for them to get materials up to the roof."

"The Wilson Roofing crew are wonderful, prompt and professional. I really appreciate their well-done quality job."

"Very reliable, timely, and professional! Grateful for a smooth process and happy with the outcome! Thank you, Bay Florida Builders. The Langston’s truly appreciate you and your hard dedicated workers!"

"This company is excellent- very responsive. Ryder is awesome. He is very professional & so helpful. They were able to place an emergency tarp for me with short notice when everyone was scrambling after a hurricane. Their workers are very hardworking and do an excellent job. I know I can count on their work being done right. I highly recommend this company. We are so glad we used them first for a roof repair & then for roof replacement & for any follow up roof leak concerns and now for an emergency tarp on another property I own."

"Buyer beware—based on my personal experience, I cannot recommend Watertight Roofing for roof replacement. The communication with the company is poor, and attention to detail in their workmanship is lacking. I encountered numerous issues that were only resolved haphazardly. The owner stated to me that once the issues were resolved, I should call him to discuss the bill, which any reasonable person would interpret as an offer for a discount given the inconvenience. However, when the work was completed, I couldn’t reach him. The office informed me that the owner apologized for any misunderstanding and insisted that the original bill was fair. I paid the full amount immediately. Below, I’ve outlined my experience with supporting photos—ultimately, the decision is yours. Initially, the quote and communication with the staff over the phone were fine. However, my experience took a turn when the workers arrived for installation on 02/12/25. There was no introduction, no indication of who was in charge, and no communication with me at all. The crew started working without acknowledging my presence. I had some concerns, as I had recently installed fascia and soffit, and wanted to let the team know about the wood I had purchased for under the drip edge. Unfortunately, the crew didn’t speak English, and I struggled to find someone who could address my questions. After some back and forth, I finally spoke to someone who seemed annoyed by my concerns about the wood. He told me it wasn’t enough, despite me measuring it carefully. He also didn’t know whether the flat roof was being worked on, which struck me as odd. The crew worked long hours, from 7:00 AM to 7:00 PM, but it seemed they were more focused on finishing quickly than ensuring quality. Later, the owner, Sean, explained that no supervisor was present that day, which would have ensured proper communication. The roof installation itself was rough—at times, the noise was so intense it felt like something might fall through the ceiling. I’ve had two roofs installed previously, but never have I heard such loud “booms” or experienced the amount of vibration I did with Watertight Roofing. This caused cracks in the ceiling texture in my back bedroom and even nails to push through the ceiling in another room. The owner promised to send a drywall person to fix the damage, but while the cracked ceiling was repaired, it will never quite be the same. Another issue involved the metal flashing at the junction of my roof and flat roof. The flashing was bent and damaged from the fascia replacement. I assumed it would be replaced as part of the new roof, but after trying to communicate with a worker who didn’t speak English and trying to get help from the office, the flashing was only fixed after some back and forth. The worker seemed upset by my call to the office, and the flashing was hammered flat and poorly repaired. It was eventually changed. During this process, my new fascia got scratched, and a piece of the drip edge was left sticking up, which I had to fix myself. To make matters worse, during the removal of the old drip edge, a five-foot section of my soffit, in the front of my house, was torn off and discarded in the dumpster. Where the soffit was torn off it created a noticeable gap between two fascia pieces on the edge. No one inspected the job when they were done, and I had to follow up with the office to get the soffit fixed. Even after that, the work was sloppy. The screws in the wood weren’t countersunk, so now I have to do that myself, along with filling in the holes and painting. The caulking job was also poorly done—rather than properly sealing the gap between the fascia pieces, they just filled it with caulk. The roofing crew left behind a lot of materials on the side of my driveway with no communication about whether they were mine or if someone would pick them up. After the installation, I had to clean up tar and finger marks from the drip edge around the house, cutting my finger in the process, and pick up small pieces of trash from my roof. I emailed the office outlining these issues, and the owner finally contacted me to set up a meeting. He was an hour late and had the office call to notify me. When he arrived, he admitted that communication had been poor and he did not have a supervisor on property during the installation. He promised to fix the issues. He told me not to pay the bill until everything was completed. He mentioned it would take about a week and a half to finish everything. Fast forward to today, 03/12/25—one month later—I paid the full bill. After sending pictures to the owner on 03/06/25 and following up on 03/11/25, I received an email from the office stating that the owner felt it was fair to maintain the original bill, and that they addressed the issues. The owner never contacted me directly and clearly had no intention of speaking to me. In the end, I had to deal with poor communication, a lack of supervision, incomplete repairs, and many frustrating tasks that I had to handle myself. I was patient and understanding, but my family and I have had a thoroughly unpleasant experience with Watertight Roofing. While I now have a roof, I don’t believe anyone should have to go through the same ordeal we did. Please consider this review before making a decision—hopefully, you can avoid the same frustration we faced."