Get matched with top egress window pros in Naples, FL

"This is one of the best companies I have ever worked with. The guys worked their butts off, non-stop and were very efficient. They were perfectionists! When I thought I had a problem with a door lock, no hurry necessary, they were out immediately. Actually the problem was me, I was doing it wrong. They were highly recommended to me and I highly recomend them as well. Thank you Juan, Ranier, Victor S and Mike D. !!!!"

"Good price and good delivery time but the installation quality was poor and they had to send a second crew out to fix the first crews mistakes"

"Brian and his crew did a great job with my window and door installation. They were on time, professional, and communicated with me every step of the way. They upgraded my home 1000%"

"We just finished a spectacular install by Karoly Doors and Windows. It all started with Brandon and the sales presentation. There was no pressure and he was knowledgeable and kind, which made us feel confident in our decision to chose them. I had timely notifications on the arrival of my hurricane windows and sliding glass doors and prompt scheduling once they arrived. We were so excited to get on the schedule and the office streamlined everything. Bo and William were two of the nicest, professional, and hard working installers imaginable. Picasso could not of installed these windows more perfectly! They were clean and took their time, the caulking looks like artwork to me! What a great company, I am so happy we chose them. I would give 10 stars if I could."

"Fantastic job, so glad we found Steve…and Angie reviews helped with our decision, so thanks to this community. Arrived same day we called, quickly found the problem, then proceeded to fix it. We will definitely call him again at the first sign of any door, glass or mirror issues."

"This business negligently thought we were lying about being existing customers, and purposefully scheduled us with new customers. Initially they tried to cover up the mistake with more lies, but eventually admitted it, but refused to do anything to make it right. When onsite to quote they promised to make it right and quickly schedule us, but after taking a 25% deposit, failed to schedule the start of work within the legally required 90 days. Ignored requests for a refund, requiring a CC dispute. Time Line 09/30/2022 09:41AM - Website Inquiry Confirmed noting existing customer 10/03/2022 12:13PM - E-mail from Kelly stating ~3-4 weeks for estimate, and ~16-18 weeks for installations 10/03/2022 12:32PM - Responded with confirmation. 10/28/2022 6:01PM - Sent e-mail asking for update 10/28/2022 6:01 PM - Automated responses from Kelly & Mindy saying existing customers will be scheduled first 10/31/2022 8:14 AM - Response from Kelly, still working on scheduling 11/11/2022 11:17 AM - E-mail from Sara saying that New Customer list has been reached 11/11/2022 11:25 AM - Responded stating we are an existing customer who seem to have been forgotten, included invoice # 11/11/2022 12:46 PM - Phone call stating can schedule estimate on January 24th. Mentioned we were existing customers, but told you were only now just getting to schedule people who submitted inquires on the morning of 9/30. This was the first deliberate lie told by their staff to cover up for forgetting us. 11/11/2022 12:54 PM - Second call agressively stating there was no record of us being a customer. Kept insisting I must have them confused with someone else. After providing them with our previous invoice # a second time, they found it under my wife’s name. Acknowledged that when my name came up under the existing customer list, they only checked for a previous customer with the exact same name, and didn't check address, #, etc... Finally acknowledged we were not contacted until after all existing customers, but still can’t schedule till January and will do nothing to correct their mistake. 11/14/2022 - Email from Mindy Peterson acknowledging their mistake, asking us to "extend some grace", but taking zero accountability and still refusing to schedule us with their other existing customers. 11/16/2022 - $100 Deposit made 01/24/2023 - Onsite visit, apologizes for mixup with treating us as a new customer and says since it’s screen work only, without structure, he can fit us in “soon”, which was another lie to get us to accept their quote and make a deposit. 01/24/2023 1:22PM - Informal quote received from Darin 01/25/2022 9:04 AM - Response accepting quote 01/25/2023 12:09 PM - Formal quote received 01/26/2023 11:10 AM - Signed quote returned 01/26/2023 - 25% 1,122.70 Deposit paid 02/06/2023 - 18 weeks passed since estimate initially provided 02/08/2023 - Estimated install date of July 13th, 2023 provided. 41 weeks vs 16 weeks 02/27/2023 - After confirming they don't intend to schedule in a timely manner, requested refund. 02/28/2023 - Request for refund is ignored. Disputed charge with CC company. Additionally filed a complaint with the Florida Department of Business and Professional Regulation against Mr. Richards Contractors license for a possible violation of Florida Statute § 489.126. Businesses may not require more than a 10% deposit unless they start work within 90 days. 12/05/2023 - Darin e-mails my wife, mistaking her for a vendor asking for updated prices on supplies."

"I did a lot research before hiring a company to install hurricane impact windows for my home. I decided on Access Doors & Windows and I am very happy with the results. Peter came out and gave us an estimate and the price was fair. Yes, it did take some time due to supply issues, but everything went smoothly. The installers showed up on time and they were very professional and everything was left completely clean. I’m very happy with my new windows."

"We selected Active Door & Window based on a recommendation from a very satisfied neighbor. We found the price to be competitive and the workmanship superior. It was amazing how clean our condo was after the window installation. You could not tell we had any construction done. We did have a couple issues that needed to be addressed following the installation and their prompt attention to our needs was commendable. They are very customer service oriented. We recommended them to another of our neighbors and they too remain extremely satisfied."

"The kitchen remodel went well and I am very pleased with my new kitchen and flooring. The job manager Dave was really nice to work with and available to ask questions and gave good input on the remodel. The GC, Don and office staff were pleasant to work with as well and were helpful thru the process. This was the first time I’d ever hired someone to do a job of this scope so I was a novice going in and very nervous about the whole thing but now I’m really happy with my home and beautiful kitchen and floors. Thank you Don DeFlavis Construction."