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"In summary, the work has been satisfactory. However, we were greatly mislead in the sales process. We had issues with false smoke alarms creeping up and I believe Mr. Sparky was referred by Angi.com. Originally I was going to have them assess the wiring and if it was good, install Nest Protects. John showed up for the appointment on time. He looked at the situation and said that while they could install the Nest Protects, he suggested having Mr. Sparky supply their own detectors. His selling points included that the smoke detectors were 10 years. He said that if there was any problem in those 10 years, Mr. Sparky would take care of it. And I could call their after service hours. In other words, he sold us the idea that we pay once and in the 10 years if we have any problem, Mr. Sparky would own it. He also said that our hallway and living room smoke detectors would be a "3 in 1" with a Smoke and Carbon Monoxide detector. Rest were a "2 in 1." Later that day the smoke detectors were installed. I noticed the box in the living room said it was a "2 in 1". I brought this up with the installers and they said John put in an order for all "2 in 1"s. The installers said they would take care of it and get the "3 in 1" for me. They said that there were not any in the warehouse. But as soon as they gotten them, they would get them to me. It's been almost a month with no response. And when I looked at the paperwork, what John sold to us was very misleading. We only have a 3 year warranty on the promise of their labor. While yes the smoke detectors are 10 year battery, they are only warrantying us for 3 years. Plus I see no mentioning of after hours support, so I'm imagining I have to pay extra for that. I truly went with Mr. Sparky detectors because of the sold "guarantee". If I honestly knew it was only a 3 year warranty ahead of time, I would have just told them to install the Nest Protects we have and I could swap them out myself if they are an issue. I paid $910 for 6 smoke detectors. And I know these smoke detectors retail for $20-25. I get it that there is also labor involved. However, they installed all 6 of these smoke detectors in less than an hour. So essentially I paid $790 in labor for something they only guarantee in 3 years. If the $910 covered it with no questions asked in 10 years, then yes it would certainly be worth it. I don't usually get duped, but I certainly did get here. I'm concerned about using Mr. Sparky for any future needs as I may get duped there. I hope this review helps for others considering smoke detector replacements. It will be interesting to see if this review gets hidden because it's not entirely favorable."

"Joel is knowledgeable and great at communicating the issues. Great company and staff!"

"Efficient, punctual, clean. I changed location of outlet for my rv at the last minute. The electrician was very professional - not even a hint of frustration with me even though it was over 95 degrees out and now he would have to go in the attic."

"Everything went great. All of the employees who came to my house were great to work with. They informed me of the process and explained things as they went along. Their customer service is excellent. I had such a good experience with them that I am going to have them do more work for me."

"Ken is a very easy going guy that has tremendous talent with all this new tech. He explains everything in layman terms and shows you exactly what he’s doing. He is very patient and understands we all aren’t technically capable. I would definitely hire him again"

"Excellent - Kept appointment and updated arrival time. Work was fast and efficient and pricing was very reasonable. Would definitely use Preferred Electrical again for any future electrical or wiring projects."

"They did a great job."

"Sherif the (Owner) is a scam artist, i used to work for him and have seen him deliberately cause problems in people’s air conditioning systems so he could collect money when the customer would call later on about the problem. He told me he does that kind of thing right to my face as i was working on a compressor. He installed my parents unit as well and never topped the system off leaving it with half the amount of freon intentionally hoping my poor elderly parents would call for a service call and spend 100s of dollars to add freon. luckily i was there and have an epa license and went and spent 400$ to get a jug of R410A to top off there system so the house would cool properly i have seen him time and time again add problems to systems that were unnecessary just to make more money and leave people with problems with there units. I witnessed this all first hand. Please never trust this outfit. Sherif comes across as a very nice guy but in reality is the worst type of contractor trying to scam elderly and all types of age people out of money. Please take my advice"

"Responsive, efficient, courteous. Prices are competitive. I've used them twice, once on a holiday, and am very satisfied with the service."