This pro has maintained an average of 4.5+ star throughout their time with Angi.
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
We are a local family owned business. We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectation of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, Regardless of how large or small the job. Unfortunately, we do not do warranty work, work on gas appliances or commercial units.
Business highlights
Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
6 years of experience
Services we offer
We offer services on all major appliance brands. The appliances we work on are refrigerator, freezer, deep freezer, dish washer, oven, stove, microwave, dryer, washer and garbage disposals. We also perform vent cleans and install water heaters (not serviced).
Services we don't offer
Unfortunately, we do not offer/service warranty work, gas appliances and commercial units.
Amenities
Emergency Services
Yes
Senior Discount
yes.
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.7112 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 1% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 112 reviews
Elizabeth S.
Sep 2025
Appliance Repair
Great !!!!
Response from JR Quality Appliance Service
"Thank you!"
Lisa G.
Sep 2025
Appliance Repair
JR was great to deal with.
Response from JR Quality Appliance Service
"Thank you!"
Veronika R.
Aug 2025
Appliance Repair
Was Wonderful, had to order part, came back with part when arrived. Service was great, friendly, explained everything he was doing in detail. Would highly recommend JR Quaility
Response from JR Quality Appliance Service
"Thank you!"
Dora F.
Aug 2025
Appliance Repair
Great service very pleased with repair
Response from JR Quality Appliance Service
"Thank you!"
Gabe G.
Aug 2025
Appliance Repair
I spent $85 (after senior discount) only to be told that I was better off buying a new washer because the cost of repair was too high.
Response from JR Quality Appliance Service
"Hello! We are sad that you rated us 2 stars. We are a family owned and operated appliance repair business. The service call was that amount because of your 2 discounts that you qualified for ($15 off) which made your service call $84. We came out to your home to diagnose the [Member Information Removed], your [Member Information Removed] needed suspension rods and a main control board. Unfortunately we don’t have control over the cost of parts, there’s only so much we can do. You’re also told over the phone prior to setting up the actual appointment how our business works. It takes a lot to run a business no matter the size and with that being said we have to have a service call just like every other company or any other service in general. The results of your diagnostic should not dictate our service overall. We strive for punctuation, consistency, communication and customer service because without our loyal customers we wouldn’t be in this business. Once again, we are sorry you feel that [Member Information Removed]."
Jeff T.
Apr 2025
Appliance Repair
Great service, knowledgeable and efficient!
Terri M.
Mar 2025
Appliance Repair
Wonderful work
Response from JR Quality Appliance Service
"Thank you!"
Sandy D.
Mar 2025
Appliance Repair
It went well.
Response from JR Quality Appliance Service
"Thank you!"
Jackie T.
Feb 2025
Small Appliance Repair
JR came within 10 minutes. He was very nice and after assessing the washer he advised us that it would be cheaper to get another machine rather than have the repairs done on this one.
Response from JR Quality Appliance Service
"Thank you for your review!"
Amy K.
Jan 2025
Appliance Repair
quickly and efficiently
Response from JR Quality Appliance Service
"Thank you!"
Denise T.
Jan 2025
Appliance Repair
J R was great. Repair completed as schedule and quickly.
Response from JR Quality Appliance Service
"Thank you! Thank you!"
Michael G.
Jan 2025
Appliance Repair
Completed quickly and solved our problem.
Tom R.
Jan 2025
Appliance Repair
Great! JR was very through and professional.
Jan R.
Jan 2025
Appliance Repair
Bad attitude
Response from JR Quality Appliance Service
"We are so sorry that your experience with us was not up to par with our standards. We thrive on customer service and are thankful for each and every customer. I did ask JR about this experience and he said that he called your home multiple times, talking prior to myself or JR we always let our customers know we have to get the confirmation that YOU are ready for us. You unfortunately did not answer and JR continued to call, you finally answered, JR went to your home and knocked on your door, continued to call and this was for about 10 mins. Unfortunately this situation was a little misunderstood. Once again we apologize for the attitude that was given. That is not like us."
Robert H.
Jan 2025
Appliance Repair
Good service, fair price and excellent communications.
Response from JR Quality Appliance Service
"Thank you!"
Keith I.
Jan 2025
Appliance Repair
JR diagnosed the problem with out oven the day after I called. He ordered the needed parts from the manufacturer and installed them a week later. JR was fast, efficient, and has a very pleasant personality. I strongly recommend him.
Response from JR Quality Appliance Service
"Thank you!"
DONNA W.
Jan 2025
Appliance Repair
I made the dishwasher repair appointment with Jr. Appliance Repair based on Angi's recommendation. Our repair needed a new part so it was immediately ordered and the repair was successfully completed the following week. I was very pleased with the service in addition to the suggestions that the tech offered to help avoid the issue in the future. Highly recommended.
Response from JR Quality Appliance Service
"Thank you!"
Michael J.
Oct 2024
Appliance Repair
What a great referral…very professional..showed up when he said he would…did diagnosis of issue…told me what was needed for repair…ordered necessary parts they came in early and showed up 2 days sooner then expected. I recommend JR for your appliance repair needs…THANK YOU
Response from JR Quality Appliance Service
"Thank you so much for your kind words!"
Jill M.
Aug 2024
Appliance Repair
Went great! Job was done very quickly as soon as the parts were delivered. We thought the service fee should have applied towards the job as other companies do, but JR was prompt, courteous, experienced and we will use him again.
Response from JR Quality Appliance Service
"Thank you!"
Diane V.
Jul 2024
Appliance Repair
Great! He did a great job & was so helpful to make sure I knew how to save the food in my refrig & freezer. When the part arrived earlier than expected, he called to come right away. I have already recommended him to others.
Response from JR Quality Appliance Service
"Thank you for your kind words!"
Erin I.
Jun 2024
Appliance Repair
Amazing!!
Response from JR Quality Appliance Service
"Thank you!"
Joe H.
Jun 2024
Appliance Repair
Very experienced and gave helpful advice
Response from JR Quality Appliance Service
"Thnk you!"
Vanessa D.
May 2024
Appliance Repair
Everything was great! JR arrived on time and explained the problem with our washer and how to proceed. I learned a lot about the inner workings of the machine and completely understood the problem. JR gave us options and ideas of how to proceed. JR was professional, knowledgeable and very nice. I would recommend JR services to everyone for all your repair and service needs!
Matthew C.
Apr 2024
Appliance Repair
Very knowledgeable and on time highly recomend.
Response from JR Quality Appliance Service
"Thank you!"
Jeff K.
Apr 2024
Appliance Repair
Great he did a really good job. Dishwasher works perfectly.
Response from JR Quality Appliance Service
"Thank you!"
Licensing
Insured
Licensed*
Trade License Number
OTH-015995-2024
Trade License Expiration
10/19/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
JR Quality Appliance Service is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Sunday: Closed
JR Quality Appliance Service accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, JR Quality Appliance Service does not offer free project estimates.
No, JR Quality Appliance Service does not offer eco-friendly accreditations.
No, JR Quality Appliance Service does not offer a senior discount.
Yes, JR Quality Appliance Service offers emergency services.
No, JR Quality Appliance Service does not offer warranties.
JR Quality Appliance Service offers the following services: We offer services on all major appliance brands. The appliances we work on are refrigerator, freezer, deep freezer, dish washer, oven, stove, microwave, dryer, washer and garbage disposals. We also perform vent cleans and install water heaters (not serviced).
Unfortunately, we do not offer/service warranty work, gas appliances and commercial units.