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"I put in a request to change a lightbulb that was 15 ft. high and my ladder wouldn’t reach. The technician came out and quoted me $225 for 5 minutes worth of work. This was after him trying to sell me on all these other services I had no interest in, just focus on the task at hand! I told him no and he said he would remove the $90 “trip charge” (what a ripoff and I told the representative when I called to make the appointment I would not pay any sort of fee for an estimate or trip charge). I still told him that was high and could he come down closer to $75 as that is the most I would pay for such little work. He then complained that he drove over an hour to get to my house and he can’t do it for that low of an amount, and then ended our interaction with “but please keep us in mind for any of your future electrical needs or if you have any issues”. Hahahahahha so you refused to do the work that I called you for and think I would ever call you guys again??? He literally turned down free money to do a quick job and rather make nothing, makes zero sense since he was already there! They have permanently lost my business since I know I cannot depend on them. I have used Mister Sparky in the past even though their prices were always higher than others but I finally had to draw the line with them. Their greed over a few bucks lost them a customer, terrible business decisions and everyone should be warned this is how they operate. Stay away!!"

"Jessica Taylor from ADT delivered outstanding service. My alarm system is reliable, and the home automation means my house feels alive even when I’m away. I can even set the coffee maker to start in the morning—security and convenience in one package."

"The most respectful crew I have ever dealt with. Polite, professional, extremely knowledgeable. Not one bad point at all. This was the second time we have used this company and both times was the same experience with the crews. Listed below are only a fraction in the photos of the work that was completed."

"What a mistake I made in hiring Elcon. Their estimate was 25% more than my other estimate from a licensed well-reviewed electrician, but I went with Elcon because I thought hiring a large company would help ensure things went smoothly, efficiently and give me some peace of mind. Unfortunately, the result was just the opposite. There were two fairly simple jobs. The first was to install an outlet on the opposite side of drywall where there is already a switch. The electrician took out the switch where you can clearly see the other side of the wall yet he still cut right in front of the stud exposing over 4 inches of stud. Why he didn’t use a stud finder or drill a small hole first before cutting completely baffles me. He did fess up to it immediately and patched it, but never even apologized. I had to match/buy paint to match the wall and cover the patch. Next he installed a non-GFI outlet in a laundry room which is against NEC code. When I informed him that the outlet was not to code, he said their estimator didn’t put a GFI on the quote. Yet I specifically requested a GFI outlet in my email to them - both in writing AND in a photo of the job. Why neither their estimator nor their electrician followed NEC code was concerning, but he did switch the outlet eventually. The other job was to install an outdoor wired box which was clearly titled as such on the quote. When I showed the electrician where the box was to be installed, he said he didn’t have a box with him. How he did not have one of only two fixtures needed for the job is beyond me. Also, instead of going to get the box before starting the job, he did it after the wires were threaded and exposed. He was gone for 40 minutes when there is a Lowes right next door to me. If it had rained, all of my entire pool wiring (which he wired up to) would have gotten wet. I paid him in full and contacted their office via email to explain what happened. Their office manager did apologize, but her unhelpful solution to my wasted time and extra money I had spent to paint was to schedule more time with me so their estimator could “spot check” the electrician’s work. Now, not only does their lack of trust in their own electrician make me worry about the completed install, but this would have been the third time I had to take time away from work and for their convenience. This is because instead of using the detailed request and photos I sent them of the job, the estimator still wanted to see it in person. And when the estimator arrived, he asked questions that were already in my request and took the same photos I already sent. When I finally pointed out that it was all in my request and photos, he then looked and was surprised it was all already there. Thankfully, I only scheduled Elcon for two of the four jobs they estimated for me. I was going to schedule those at a later date but after this experience, I decided to hire another company for the remaining jobs and will be sure to have them check all of Elcon’s work."

"They provided prompt service. He fixed three ceiling lights which took about fifteen minutes in the attic. The bill was 230.00. Expensive, I thought. He was coughing and had no mask on. I am a covid survivor and can't afford to get it again. I left the room"

"Biggest thing we love about this alarm package is that there are flexible options and complex options available. We are simple people so we don’t need anything fancy but its nice knowing we can upgrade if our needs ever change. They’ve been terrific to work with and get this job done for us."

"We replaced the original roof on our house. I expressed my concerns about re-installation of the lightening rods to my roofer. We have had at least three direct hits since they were originally installed in 2013. My roofer called William who was very helpful. William offered to come out an make sure everything was 100% after re-installation. He came the day after I called and I'm glad he did. While the reinstall was the best he had seen (his words) there were issues after 5 year and 3 strikes that needed addressed. He fixed those and now I have a new roof and I am certain the lightening rods will work as intended. Highly recommend this company."

"Great job work perfect. Replaced sumi and realigned slats"

"Excellent work by Mr. Sparky's electrician. "

"In May of 2023 I had a system installed. When hurricane Milton ? came through the system failed. Called for emergency repair. Was told for an upfront payment, a technician would arrive within 48 hours. Technician did not come. After repeated calls. I was told because of an over abundance of calls I was pushed back a week. Duke Energy restored power to our home before Genrex came by. Mind you the Generx is supposed to perform during emergency. Now to get a service for a annual check up, to maintain warranty. Was told my last service person used superior parts. Why would they not supply quality products initially? I am very unhappy with Generx. I will not recommend Generx. In fact I will strongly advocate against this company to family and friends. "