ARS/Rescue Rooter of Vero Beach

Ars Rescue Rooter Vero Beach, Installed my water heater which almost burned down and leaked after 5 months

They provide excellent service. Communication is great

Grumpy worker Hi priced Did not get receipt Over $400. And he did not fix the unit

My technician was very thorough and answered all my questions.

The service tech impressed me with hi knowledge & professionalism. I will request to have him come back for any of my maintenance on my a/c

Works weekends. Prompt service.

Salesman very knowledgeable and the installers did a very good job.

Both the first representative we spoke with to choose our HVAC unit and the men who came to install the unit were all great to speak with and did amazing work. We really appreciate the urgency and effort they made to make sure we had our unit installed within a day. Honestly remarkable they got it done so quickly. Would definitely recommend them to anybody who needs work on there AC

The tech came did not do the job then told me I need a battery for outside unit and some kind of light which takes care of mold, which I already have. My unit is only 5 years old and under warranty and he said company would not pay fir it with no explanation. I have used this company since 2018 twice a year for tune ups. This guy did not even craw in the attic like the other 10 techs did. Did not want to explain anything.

I wanted to pay by check, was told I could only pay by credit card. Very unhappy

Very prompt service and friendly, knowledgeable technicians

The technician named Howard was very thorough and explained the work he was doing very well. He was very personable.

ARS installed my new A/C 2 years ago and it has been leaking ever since. They have been out numerous times to address the condensation issue.. Out of desperation I called another company and determined than the unit was installed incorrectly, the condensate pan was cracked and the plenum housing was full of water due to an incorrect unit pitch and the drip pan was too short and dripped on the floor rather than shutting off the unit. The unit insulation is saturated The repairs would cost 4k almost the cost of a new unit . It appears that the technicians may know how service existing equipment but do not know how to install new equipment properly.

Dont buy from ARS as they didnt check to make sure my new a/c unit had the proper airflow in my house and now three years later my fan motor/module went out and they want to charge me $800 to replace it for less than an hour repair. Plus they charged me $109 for a diagnosis of which I already told them what was wrong. They are a rip off! Save yourself from the hassle of this company.

They gave the best price for a high quality Carrier split 2 ton init fully installed. Highly recommend them.

ARS installed my new central air system. A few weeks after it was installed, I started having some issues. It took a bit, but they found out and fixed the issue. The gentleman that installed it was awesome, and the gentlemen who fixed the problem were as well. They were here today fixing a thermostat issue. That one was a manufacturer problem, not theirs. I am so happy that this company is willing to go the extra mile to make sure their customers are happy with their work.

The Technician was knowledgeable and friendly.

We purchase 2 AC/Heating units Feb 2021 from ARS then about 2 years later one of the units was not cooling the Kitchen/dining room side of our house as it should. So we called ARS to come out to conduct a diagnostic check thinking it may just need a charge of freon. But if it needed parts to be repaired or replaced then no problem, it is still under warranty and we will just pay for the labor and get it repaired. To our shock the ARS Tech said it would cost $5,198 to repair!! That would cost more than us buying another brand-new AC/Heating unit again. The Tech said he will apply a senior discount and a Part and Labor Warranty discount ($3,230) and bring down the repair cost down to $1,968 to fix our AC unit that is under warranty. What a SCAM! We were able to get Florida Breeze to come in the very next day and they repaired our unit in only 1 hour for $400! They were fast, professional and replaced the faulty part in no time. Do not get SCAMMED by ARS!

They were out to my house at least 5 times. I called about a noise in my AC. First tech came out and said the hard start and capacitor $900.00, second time they came out they said the hard start was put in wrong place, third tech came out and said compressor was bad. Fourth tech came out and changed compressor $1000.00. Noise still in A.C. Fifth tech came out and said noise was not coming from AC problem circuit breaker. I am very unhappy. I spent $2000.00 and it was not fixed!

Andy at ARS is the best! Explains all the maintenance the ac needs to run more efficiently. Patient with all the questions I ask. No pressure to sell or up-charge. Highly recommend Ars .

Prompt response to my inquiry and same day service

Very satisfied with there work, fast, professional, Tyler called 20 minutes out. Great job. Thanks...

Good service

There on time and efficient

They were responsive and kept me apprised of what was happening throughout the project!