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"I am very pleased with the quality work and how quickly my water damage issue resolved. They were extremely professional and knowledgeable and did a great job at keeping me up to date on the progress of the cleanup."

"Paul came out, gave a quote and installed a new AC unit the following week. He was very responsive. We had been without air for almost a month. He was the only business that reacted like he wanted the business."

"Very professional service and reasonably priced water system installed in my house. Installed a whole home filtration system to privide continous purified water through the home. Highly recommend!"

"The company sent out very professional installers. First the owner came out with tons of actual samples of cabinets, and granite and tile for the backsplash. And they weren't just small pieces. He had samples of cabinet doors, ;large boards of the tiles and large pieces of the granite types. Large enough to put over a section of the counter with a large section the the backsplash behind it to see how it would really look when installed. The next week, two guys came out and spent the morning doing exact measurements of all the surfaces to renovated. The actually built a wood framework of the walls and counters so the counters and backsplash could be made to the exact forms needed. And then about ten days later the installation was scheduled. The work took about a week. The installlers were great and took care to clean up each day before they left. When all the installation work was completed on Friday, the plumber cam out and hooked up the sink and disposal and all was finished by 5:00 on Friday. The kitchen was transformed. It was the first upgrading in the kitchen we had done after living here for 35 years. And I can tell you it was worth the wait. And the price was more than reasonable. I have recommended this company to friends and neighbors and would again."

"I am very pleased with the quality and affordability of the sump pump install by Chris. Clean, organized, professional. AAA+++ I highly recommend Air Temp Solutions."

"The job went well.
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"The technician was on time and diligent, but the clog was further along than the 50' snake, so he left with no charge."

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that needed to be performed, as well as a cost and time estimate to install these improvements. I appreciated being able to ask questions and have a positive and informed discussion about the issues. Dan is a very pleasant and knowledgeable "gentleman" who works very hard at explaining the tasks that needed to be performed. Dan is the one who made me believe in the Mark Group and it's ability to make these changes translate into energy savings.

When the work was scheduled to be performed, the installers were knowledgeable professionals, who showed up on time and worked long hours to get the work complete within the two date estimate.

The work was done with respect for my property and without undue interruptions. The installers were also very pleasant and informative.

Dave Condin was the final person who came to do quality control. He is an amazing and talented person. He is fun to talk with and seems to be the ultimate problem solver.

A week after the installation we are now facing a heat wave, and I can already see the benefits of this program. My house does not heat up because of the attic. The air conditioning runs less frequently, and the house seem far more comfortable.

The best part is that PEPCO agrees to a rebate off the cost of the installation. This makes the process and unbelievable bargain.

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"I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we’d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn’t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we’d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he’d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn’t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn’t want to bother past clients for a reference, essentially, that wouldn’t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie’s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn’t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that’s what I’m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I’ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience."

"I was not very satisfied with the work this company did. One of their men, who was sent back to do some post touch up work that I noticed in bad need of being done, grabbed the rail with wet hands and now I have an imprint of his hand on the rail. He also left a foot print right in front of it. This, not to mention that some of the areas they covered are now peeling due to the fact that they incorrectly painted some screens in the bottom of my pillars that are supposed to act as aeration outlets and not be covered up. I have since contacted them to correct these issues and it has been three weeks and no one has gotten back to me. As I mentioned, they did return the one time after they finished in order to do the touch ups necessary, but failed to completely do all I had requested on the list."