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Granite Transformations South Jersey
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
At Granite Transformations of South Jersey, we measure and cut your new countertops and cabinet faces at our facilities, then come to your home and install them in just one day! Transform your old kitchen or bathroom instantly with our elegant selection of granite, stone and glass countertops. We make your kitchen or bathroom remodeling experience quick and easy with no demolition, and no lengthy installation process. Award winning. Additional emails - [email protected], [email protected]. Additional DBAs - Crossway Enterprises LLC, Granite Transformations.
Business highlights
20 years of experience
Services we offer
Kitchen and bath remodeling, backsplashes, cabinet refacing, commercial remodeling, countertops, granite, mosaic tiles, quartz & recycled glass.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7113 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 14% | ||
| 6% | ||
| 2% | ||
| 0% |
Showing 1-25 of 113 reviews
Mary Z.
May 2019
Excellent workmanship Have been very satisfied
Joy E.
Aug 2017
Everything went as expected and very well. We have had it for 5-7 years and I have no stains or scratches on it.
Joseph R.
Jul 2017
It went very well.
Charles C.
Apr 2017
very satisfied
Merry K.
Mar 2017
Beautiful job.
Carol B.
Mar 2017
They were prompt, professional, explained everything and the work was done very well and in time. I would recommend them to anyone!
Anita M.
Feb 2017
The kitchen work was great but there is absolutely zero follow up after they cash the check. In order to get "customer service" after the first problem with the shower, I had to practically make a threat. We had decided to return for the shower because of the quality of the product but after emailing, calling and writing , I still haven't had help for the second problem with the shower stall after more than six months. I'll never go back to them again.
Linda T.
Aug 2016
From salesman to installers to plumber the job went very smooth & effortless. Very pleased with the completed job.
Pat H.
Jul 2016
unknown
Edward M.
Jun 2016
unknown
Chelsey J.
May 2016
The installers were on time, very friendly courteous, however the plumbing connections were not done until the following day, because plumber was delayed on another job. (slight inconvenience).
Tracey H.
May 2016
Salesman, Ralph, was very pleasant. The company worked with us when we had to make changes. I would have like to see actual samples of the backsplash I chose from their book. There were no samples at the Showroom so I bought them a home depot to bring home to see what they looked like. Great experience overall!
Dominick S.
Apr 2016
unknown
Debra M.
Apr 2016
Amazing service from start to finish – prompt phone calls everyone on time, polite, professional, knowledgeable, extremely clean.
Gary J.
Apr 2016
Assistance in giving guidance and providing the ability to clearly foresee the "look" of our new kitchen -- good.
Cleanliness -- good
Punctuality -- good
Explanation of work to be done on a daily basis -- good
Installation of new cabinetry -- good
But BIG issues --
Cabinets: The installer was first class, George. I can not say enuf good things about George. However, cabinet drawer faces did not match trim on cabinet doors. GT replaced these drawer faces, now they match. Some cabinet shelves were not cut to size and had to be ordered resulting in a delay of full use of kitchen for weeks. Within 1 week the trim on over half the cabinet doors began pulling away from door, in one case we found the trim on the floor one morning. Service tech came and said he would pin-nail the trim onto the cabinet doors. I told him I wanted no part of nails in the cabinet doors. I said I wanted the doors replaced. Their pledge to provide 100% customer satisfaction stopped right there. He used silicone adhesive. The same stuff he said that is used for sealing kitchen sinks to the counter top. Not pleased.
Backsplash: The fabrication of the backsplash did not conform to written specs where a phone jack hole was mistakenly cut into the backsplash where no hole was to be. GT tech could only repair the hole because the backsplash had already been epoxied permanently to the wall. Pretty good repair, but this is a MAJOR mistake where I paid for a new backsplash and I got a repaired one. Also, other holes were cut for electrical outlets and parts of the backsplash around the cutout shows cracks in the backsplash. Two places. Small cracks, but cracks. And there is a corner seam where the two parts of the backsplash meet and they are misaligned. Sloppy work on the backsplash. Not happy with this, disappointed.
Countertop: The countertop is nice, but there is a bit of a hollow sound when hard objects are put on the counter, eg, we used to have quartz countertop in another home and that was about an inch thick. GT countertops are 1/4". You can hear the difference. Bigger issue is that the GT countertops have the edges glued to the top, it is not one piece. You can see the seam; the gloss of the edge is slightly duller than that of the top. I thought it was just a case of applying quality polish (which GT recommended). Nope, it's permanent, catch the light right and it is unmistakable. And irritating, I paid a lot of money for this.
There were other smaller issues and it all added up to an overall negative experience.
I would not recommend GT.
Cleanliness -- good
Punctuality -- good
Explanation of work to be done on a daily basis -- good
Installation of new cabinetry -- good
But BIG issues --
Cabinets: The installer was first class, George. I can not say enuf good things about George. However, cabinet drawer faces did not match trim on cabinet doors. GT replaced these drawer faces, now they match. Some cabinet shelves were not cut to size and had to be ordered resulting in a delay of full use of kitchen for weeks. Within 1 week the trim on over half the cabinet doors began pulling away from door, in one case we found the trim on the floor one morning. Service tech came and said he would pin-nail the trim onto the cabinet doors. I told him I wanted no part of nails in the cabinet doors. I said I wanted the doors replaced. Their pledge to provide 100% customer satisfaction stopped right there. He used silicone adhesive. The same stuff he said that is used for sealing kitchen sinks to the counter top. Not pleased.
Backsplash: The fabrication of the backsplash did not conform to written specs where a phone jack hole was mistakenly cut into the backsplash where no hole was to be. GT tech could only repair the hole because the backsplash had already been epoxied permanently to the wall. Pretty good repair, but this is a MAJOR mistake where I paid for a new backsplash and I got a repaired one. Also, other holes were cut for electrical outlets and parts of the backsplash around the cutout shows cracks in the backsplash. Two places. Small cracks, but cracks. And there is a corner seam where the two parts of the backsplash meet and they are misaligned. Sloppy work on the backsplash. Not happy with this, disappointed.
Countertop: The countertop is nice, but there is a bit of a hollow sound when hard objects are put on the counter, eg, we used to have quartz countertop in another home and that was about an inch thick. GT countertops are 1/4". You can hear the difference. Bigger issue is that the GT countertops have the edges glued to the top, it is not one piece. You can see the seam; the gloss of the edge is slightly duller than that of the top. I thought it was just a case of applying quality polish (which GT recommended). Nope, it's permanent, catch the light right and it is unmistakable. And irritating, I paid a lot of money for this.
There were other smaller issues and it all added up to an overall negative experience.
I would not recommend GT.
Jean R.
Mar 2016
Craig the designer was very thorough helpful and professional helping us map out the projects. The installers George & Moss were conscientious with their work, neatness and cleaning up they did a fantastic job with our kitchen & 3 bathroom remodeling projects.
Mark Z.
Feb 2016
unknown
GARY C.
Feb 2016
unknown
Corinne W.
Feb 2016
.
Kathleen M.
Jan 2016
Counter installers arrived when they said they would and were finished in 3 hours. Everything was cleaned up when they left. Plumber was late due to distance traveled but took care of unexpected problems that arose.
Barbara B.
Jan 2016
unknown
David K.
Jan 2016
unknown
Horace W.
Nov 2015
unknown
Jill W.
Oct 2015
They came to fix it 3 times and it looks the same or worse. They have offered to come out a 4th time but I really don't want them in my house anymore.
Patricia H.
Oct 2015
unknown
Licensing
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FAQ
Granite Transformations South Jersey is currently rated 4.7 overall out of 5.
Granite Transformations South Jersey accepts the following forms of payment: CreditCard
Yes, Granite Transformations South Jersey offers free project estimates.
No, Granite Transformations South Jersey does not offer eco-friendly accreditations.
No, Granite Transformations South Jersey does not offer a senior discount.
No, Granite Transformations South Jersey does not offer emergency services.
No, Granite Transformations South Jersey does not offer warranties.