Get matched with top glass block pros in Elsmere, DE

"Awesome job."

"Customer service agents were very responsive and courteous whenever called on the phone. Estimate was done as scheduled and installation completed within the estimated timeline. Job completed very well and very professionally."

"Both drywall and interior painting was performed extremely well...very satisfied."

"Excellent! Gene and his crew did an amazing job and came out of his servicing area to do the job. A++++"

"In many ways he is a wonderful craftsman and was very helpful to us in as much as assis us choose materials for our job. We worked with him for several years and he was the main contractor on site, overseeing everything from plumbing, electricity, installation of appliances and windows and so forth. In short, the entire remodeling was his job although we did use outside licensed professionals such as plumbers and electricians...but all vetted and managed by Zephyr. So in many ways it was great to work with him. So you might wonder why we give him an overall F. It's because when some things didn't work out, there was absolutely no way that we would get an apology, and no way that he would take responsibility for it. We have a case in point which is still ongoing, 4 years after completion. A wall on our 3rd floor has the condenser for our 3 ductless AC units. The condenser is correctly installed on metal rods to this wall and is about 4.5' above the roof. This supporting wall with the condenser is wood that has been wire meshed and stuccoed. We found large cracking in the stucco about 2 years after we installed the units which was then fixed, and now 2 years later, it is happening again.....huge cracks that are letting water into our house and it appears that the wire mesh has rotted too. Mitchell Custom concepts says the issue is with the AC installer as he followed the installation instructions. [more about installation later]... The manual does say that the condenser has to be placed on something that prevents vibration and it is currently located on a wall that is wood with wire mesh covered with stucco. We have had Zephyr out each time after this occurred. From him we hear that it is our fault that it is cracking as we decided it should be put in this spot. What we know if Zephyr was managing this job and all site decisions came from him and in discussion with other professionals because he knew what he was doing...supposedly. Several times he has assured us that he followed the manual instructions. Pg 4 of the Samsung model MH080FXCA4A_FJM states clearly that " install the outdoor unit on a flat stable surface that can support its' weight and does not generate any unnecessary noise and vibration." The manual also states: "with an outdoor unit having net weight upper than 132.3 lbs, we suggest do not install this suspended on wall, but consider floor standing one''."

"HORRIBLE CONTRACTORS!!! I have had contractors before and experienced some issues but this Anthony guy is very unprofessional and he is an absolutely nightmare! Not a single item was completed from the contract he and I agreed on and he took 60% of the contract amount and he stopped working the property. I had a property with some cosmetic work stuff and repairs which shouldn’t be that complicated. After he toured the property and gave me estimated time frame for 2 weeks. I know normally how it is not done with contractors so I asked him a few more times and confirmed if he could really finish it in two weeks. He was confident and said two weeks for no problem. After it has been almost 4 weeks, not even a quarter of work has been done and I noticed he didn’t even show up. He has so many excuses and complaints every single time when I contacted him. It felt like he was working for free which was not true. We agreed on 3 installment payments, 1st installment, before the job start about 30% of the total price, and 2nd one, 1/3 of the total price, and the last one at the completion of the job. After 2 weeks of work and not much of work has been done, he already requested for the 2nd installment. I asked him, the work has not been done 2/3 of the job, more over not even half way done. Anyway, he got upset and he wouldn’t continue the job if I didn’t pay. So I paid and then BOOM! He didn’t show up at work and when I asked him, his answer was it is too cold to work at the property. He made excuses and excuses and he said he will only come back if the heater is fixed. I did and texted him and called him. NO RESPONSE. Besides, his quality of work is horrible. He and his crew painted all over, light fixtures, light bulbs, floors, even bathtub. What kind of painter paint over the tub?! They simply didn’t even covered the parts not supposed to paint but they were so lazy and sloppy worker. They installed the brand new room doors, two out of three, didn’t even close properly and didn’t even use the shim. Installing the door is one of the basic carpentry job and he can’t even do that! I asked for the breakdown of the work and cost and no answer. When I confronted him for a few stuff, he just blah blah blah and repeating himself by making endless nonsense and not doing the job at all. Even if he does a job, not a good quality one."