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Advance Roofing Windows Siding & Doors
Deck or Porch - Build or Replace, Deck or Porch - Repair, Doors (Interior) - Install or Replace,
About us
Serving Delaware, Maryland (Cecil, Harford, Kent and Worcester Counties, New Jersey (Salem and Glouchester Counties) and Pennsylvania (Chester and Delaware Counties), Advance provides full-service offerings for all your home exterior remodeling projects including roofing, window, siding, doors, sunrooms and deck installation. Since our inception in 1989, Advance, Inc. has become widely recognized as the Delaware Valley #1 choice for exterior remodeling projects. President and Founder, Gary Derrick, began working in the remodeling industry at an early age and in doing so gained valuable insight into delivering top quality products and a great customer experience. As an engineer, Gary worked in the vinyl replacement window manufacturing business where he learned the importance of offering a premium product coupled with professional installation at a reasonable price. With Gary's experience, Advance, Inc. is dedicated to offering superior building products installed by certified professional installers at a price thatās affordable. All building products offered by Advance are accompanied by a comprehensive, no-nonsense warranty that homeowners can rely on. Advance proudly boasts an extensive Workmanship Guarantee on all products we install. Advance is a family-owned business that is fully bonded, licensed, and insured. We look forward to making your remodeling project a great experience from start to finish. Our success as a company has everything to do with being up front, fair, and honest with our customers. Because we control everything about our roofing, siding, windows and doors from measuring to installation and service, we stand behind the promises we make. We hope youāll give us the opportunity to show your family how our products can enhance the beauty, comfort, and efficiency of your home. Please give us a call for a free estimate and find out just how affordable your next project will actually be.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Alside, Gutters & gutter protection, Ideal, Okna, ProVia, Roofing includes asphalt & flat. Windows include vinyl and composite; including bays, Siding - James Hardy Fiber Cement, Sun-rooms, and Vytex. Doors - entry, awning and sliding (manufacturers include but not limited to Anderson, bows, casement, composite). Roofing/Siding repairs including storm damages, decks (wood, double hung, fully insulated vinyl. Insulation - blown-in insulation, garden, patio & French, storm, vinyl
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6254 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 13% | ||
| 4% | ||
| 5% | ||
| 2% |
Showing 1-25 of 254 reviews
Lesa G.
Aug 2022
I had all my windows replaced and am extremely pleased with the entire process from sales, estimate, explanation of products, to install. Sales was able to explain each product and come up with the windows to fit my specific needs for each room. Install was on time and the two installers were great - worked all day, answered questions, top- quality work and clean- up. Also ordered sliding patio doors and expecting those to be installed in the next few weeks!
Judith L.
Jul 2022
Perfect and professional!
Nick S.
Jan 2022
Wanted to match the two new windows installed during Kitchen renovation 11 yrs prior. Initially called a local company who sent out a rep, did a quick walk-thru, scheduled another person to come and measure for estimate, who never showed. After calling and reschedule, still a no-show. I then contacted Andersen Corporate in MN, who recommended Advance. What an amazing difference! Matt Skibiki arrived when promised, very professional and knowledgeable. Impressed us as a gentleman who was very familiar with all aspects of the job. After expressing our displeasure with the manner in which the two windows were trimmed outside from our prior renovation, he assured us that their work would be nothing like that. He contacted us with their estimate shortly thereafter, with a personal promise from Gary the owner that we would be very impressed with their workmanship or they would make it right, which was documented in our contract. Gary Craig then came and measured for the order, another great guy, obviously very experienced and professional, indicating that our inside trim would be left intact unless they found some bad wood. Amazing! We were forewarned up front that the order would take months, totally understood especially during the supply-chain issues in todayās worldā¦ā¦heck, weād been waiting 32 years, whatās a few monthsā¦..! Megan had to reschedule us a couple times for weather issues, but the big day finally came on the coldest day in 3 years! The install crew arrived punctually that morning, Cory, Mark, & Ray, more great, professional, and courteous guys! What a team!! They worked like a well-oiled machine, really put us at ease regarding the outside trim, and did IMPECCABLE work!! In bitter cold no less. These guys did not mess around, were so friendly, and did really craftsman-like work, cleaned everything up, even removed the film and stickers from the glass. Just canāt say enough. We donāt even need to paint the inside trim, just amazing. And outside is very tastefully trimmed outā¦ā¦totally transformed our house-just incredible! WEāre SO glad we found Advance, and will be calling them again. I apologize if I left anyone out, rest assured that everyone we had contact with throughout the entire process was friendly, knowledgeable, and very professional. Itās a big investment & you worry about the entire process, we couldnāt have chosen a better outfit. Thank you.
Nancy M.
Jul 2021
My home project began due to a tree fall on my home. I was greeted by a friendly, knowledgeable, patient sales rep the very next morning after my call to Advance for assistance. The company had been recommended with glowing reviews, by a family member, who had also had similar work done on their home by Advance. The sales rep knew my budget and was helpful and patient as I pondered over my selection of colors and materials for the job. The prices were quite reasonable, and so much so, that I ended up doing the whole house; it looks great...just like a new home. Once the work began, it was a quick process. Every single part of the job was done very well and the workers couldn't have been nicer people! The clean up and care of my property was superb! There were a few questions I had about changes during the process, and Advance was always willing to listen and completed the job exactly as I wished it to be done. Since the completion, I had a few questions about the windows, which I simply love by the way, and Advance scheduled an appointment at my convenience to come back and assist me with their use. I am so grateful that I chose this local company to complete the work on my home. They are only a call away if anything needs a repair and I won't hesitate to call them again! They are a local company and communication with them couldn't be easier. They stand behind their promises.
Brittany F.
May 2021
Absolutely wonderful. I can not say enough great things about advance. We just had two of our Bow Windows installed in our family room last week and we could not be happier. Starting with the excellent customer service I received from the office in Newark, De. Scheduling was easy and fast. Rodney came out to our home and was very professional and knowledgeable of the products and services they offer. After that, he scheduled for Gary to come out and measure everything so he could order the windows. The crew that came to our home to install the windows were very professional and well skilled in their craft. They covered everything in my home in the area they were working so nothing would get dirty. They had the windows out and the new ones in only a couple of hours. And they look incredible. The trim on the inside of the home and outside looks great. I did not realize how much of a difference a nice trim would make. The windows are beautiful and they are extremely well-priced compared to the other two estimates we received. We already have our next two sliding glass doors on order with them. Highly recommended.
Janet C.
Feb 2021
After 18 years, my wife and I started to renovate our home. We met with several companies (one of them being Advance). Prices were comparable with all of them, but quality of materials were not. We preferred the options that Advance offered and felt they were the right company for the job. I have never been a fan of high pressure sales techniques, up-selling or salespersons whoās answers are all about getting you to sign the papers. Rob, Advanceās sales representative, we found to be very personable. It was his knowledge and truthful answers that were the deciding factor in why we chose Advance for our first major home improvement job. We were installing solar panels and wanted to have a new roof installed before the installation. The Advance roofing crew headed by Adrian, were all very professional, friendly, and worked extremely hard during the hot summer heat in July 2019. We were so impressed with the roofing job and crew, in early 2020 we decided to continue our relationship with Advance and met with Rob again for our second job. This time a new 8 foot front door with side lights, family room french door, large foyer window, master bedroom windows in the front of the house and some cedar impressions siding accents. We were very happy with the job and quality of the finished work that Steve and Calvin completed. Like most jobs there are small details that need to be adjusted and these were dealt with quickly and to our satisfaction with our project manager Gary. In November 2020, we completed a third job with Advance in which we installed two more doors, windows, and additional cedar impression and board and batten siding. Most recently, we scheduled a fourth job for the Spring of 2021 to complete the remaining windows (I have over 40 windows in my home). I can not say enough about how much Advance has exceeded our expectations in every wayāthe quality of work, great crews and home office staff. They are friendly, requests and concerns are answered quickly by our Project Manger Gary and Sale Representative Rob. Based on the excellent rapport we have with the entire Advance team, we have decided to continue our relationship with them for all future home renovations, no need to look any further. We look forward to continuing our home projects with Advance, as we know it will be stress free.
Alice R.
Nov 2020
My install was completed flawlessly and I couldn't be happier! Both my siding and windows were installed by Jose's crew and done very professionally. I will hire Advance in a heartbeat for other work that I may need done in the future.
Susan G.
Aug 2020
front door full replacement
Joseph E.
Aug 2020
I was ready to hire this company until they told me they were charging me another hundred dollars for travel time. I replied that was it and I will not be obtaining your services.Luckily my neighbor was willing and able to do the repair in less than 10 minutes so I saved $300:)
Response from Advance Roofing Windows Siding & Doors
"Dear Mr. Ettore, First, let me apologize for my error in misquoting your siding service project. When you sent me the photo of your damage, I assumed you were within the defined borders of our Angieās List service map. Once you provided me with your address, we identified that you were beyond the area we service in New Jersey, which resulted in the additional $76 cost in an attempt to meet your service needs. We are happy to hear that you found a suitable resolution and wish you all the best! Alice Rodgers Scheduler Advance, Inc."
Nina W.
Jun 2020
Repairs were excellent
Susan G.
May 2020
They have been very nice with the estimate, knowledgeable and have followed social distancing.
Jim W.
May 2020
Those guys were great. They were better than expected. Would defiantly hire again.
Al T.
Apr 2020
Very well. Work done to my satisfaction and the pricing was just ok. Would hire again.
Chris K.
Dec 2019
I had 12 replacement windows that were purchased and installed, several screens did not fit correctly one latch was broken. They took the screens back to the office to be repaired and replaced. I have yet to get a return called from the company. I have had to call them on multiple occasions and have spoken to a rep who said that they would get back to me. To date nothing has been fixed and they have yet to call me back. They also damaged siding taking old windows out, again no resolution from the company.
Response from Advance Roofing Windows Siding & Doors
"Mr. [Member Name Removed], As our formal response to your review, we are surprised it still remains posted after our phone conversations in which you indicated that you requested Angie's List to have the review retracted. You informed us that you were working with them to do so, and that it would take some time to have it edited. We are sorry you felt like we didn't execute the service in a timely manner. As discussed on the phone, your install was completed on Monday, 11/[Member Information Removed] (which was a holiday week), and we were informed about the screen defects the same day by the installer. Rather than reorder new screens which would have taken 3 weeks to arrive, we decided to repair them at the office. You also informed us about siding damage on Friday, 12/6. On Monday, 12/9 your repaired screens were installed and the loose J channel was re-secured taking care of the siding issue. Also, to avoid any confusion about our pricing, the 12 windows we installed for you on 11/[Member Information Removed] were replaced at a total contract cost of $9,351.00 Advance, inc prides itself on maintaining positive relationships with all of its customers, so as a 2-time repeat client yourself, we sincerely hope this experience does not sour your opinion of us, and we hope that you would consider us again if you even need any more work in the future."
Michael O.
Oct 2018
Really could not find or see where the drip was coming from. Did give us an estimate on a procedure that might work, but not positive that it would work or for how long.
Consuella P.
Mar 2018
I contacted Advance Roofing to inspect my roof after I noticed damage to some of my shingles after the first Nor'easter came through. I requested they come out and inspect the entire roof because I couldn't tell if there was damage any place else on the roof. At first, they were very responsive and advised they would come out the next day to inspect. Unfortunately, another storm came through so they needed to cancel. I get it. I was told they by the inspector he was on his way to the office and would contact me once he got there to reschedule. Never got a call. Three days later I called left a message. Never got a call back. Called again to inquire if I someone was going to look at the roof. Got an apology along with we will go out right now to inspect and will leave a card to let you know I was there. Well it didn't happen and I end up calling again to inquire as to whether anyone had inspected the roof as requested. Was told yes, someone was out they got busy and would contact me later to advise because they could not provide me with any update. Finally, I get a call that it will cost me $299.00 to repair 8 shingles. I inquired about the rest of the roof and was told he hadn't inspected the entire roof and if I wanted that it would cost me an additional $250.00 for a roof inspection. WHAT! This was the first time I was hearing about the $250.00 inspection charge after 3 initial phone conversations. I don't know how you can survey damage of a roof with binoculars but whatever, I do have an issue with making repeated request, I do have an issue with catching an attitude with a potential customer after your company has been unprofessional and non responsive to a request for an inspection. I went with this company because they had good reviews and performed work on a relatives house. But I believe 100 % in customer service and my experience with them has been lacking and frustrating and I will never use or refer anyone to them again. On the hunt for a new contractor.
Mark G.
Jan 2018
My wife and I recently purchased a home that needed some TLC. We contacted Advance about their WINDOWS promotion and within a few weeks had 13 beautiful new windows installed... all within 8 hours. Not a single issue or problem to address. VERY pleased with the product and craftsmanship of their installers. After this successful installation, we again contacted Advance about an entire exterior makeover... siding, gutters, fascia, shutters... the works. David, from the Advance sales team, presented a quote with very competitive pricing and again we were not disappointed! An excellent crew came to our home, set expectations and went to work. After about a week the work was complete and we could not be more satisfied! The crew lead, Chuck, was amazing to work with and was extremely flexible with our 'on the fly' changes... never a complaint, always willing to do whatever he and his crew could do to make the customer happy. What a joy to work with these guys! Great job guys, job well done!!
Jay L.
Dec 2017
excellent the salesman was very professional, the price was outstanding compared to other quotes and the installers did an outstanding job.
Response from Advance Roofing Windows Siding & Doors
"Member, Thank you for taking the time to share your experience. We appreciate your business and are thrilled happy with everything! Enjoy your new door, it's beautiful!"
Joseph G.
Nov 2017
The company performed quality work at fair price. They replaced an old patio door with a new one by Andersen. The two installers were highly professional, polite and a pleasure to work with. During installation some rotten wood was found and replaced. A service manager came during installation to check how the project was going on and gave some suggestions with the spacers needed. Upon completion, the area was carefully cleaned and vacuumed.
Patrick H.
Oct 2017
The job went flawlessly. I am not an expert in home repairs. The sales rep, Rob, guided us through the whole process. I was a little skeptical, only because I am skeptical of all sales people. He has earned my trust. As for the quality of work, it was done right the first time. The windows and doors open and close smoothly. I did find it odd that 2 doors and screen doors cost almost $5,000 with labor for installation, but we definitely got what we paid for. Overall, Job Well Done!!!
Response from Advance Roofing Windows Siding & Doors
"Member, Your windows and doors look great! Thank you so much for your business and taking the time to share your experience! Rob is an excellent asset to our company and we are glad you think so too. Enjoy your new windows and doors and we look forward to working with you again!"
Aaron K.
Oct 2017
The person who answered the phone was extremely rude and snippy. To say he was unhelpful would be an understatement. Advance was the 3rd company I called for an estimate for this work. Their price was in line with the other providers, but the other providers were heads and tails more polite and responsive. Each question I asked was promptly answered with "I don't know, let me ask", then I could hear him yell the question to someone else. When I suggested that it may make more sense for me to speak with the other individual (who knew the answers to my questions) I was told "he is busy" without any offer for that person to call me back at their convenience. The call seriously went so bad, I thought I was being taped for candid camera!!!
Response from Advance Roofing Windows Siding & Doors
"Dear Member, We are deeply apologetic for the experience you had with our company. We believe we know the individual you are referencing and can assure you that steps were taken to make sure this does not happen again. Our goal is to make every customer feel welcomed and to know that their business is extremely important to us. We would like to thank you for taking the time to share your experience and if you have any projects you would consider us for in the future we look forward to exceeding your expectations."
Joseph B.
Sep 2017
...
Response from Advance Roofing Windows Siding & Doors
"Member, Thank you for taking the time to review our company. We are glad to hear you were happy with your project! We look forward to working with you on future home improvements!"
Cathy A.
Jul 2017
Estimator was flexible with scheduling and changes to our estimate. Scheduling was easy. Workers came, were clean and polite, did a fantastic job, cleaned up. Slider is good quality with all features we discussed. Entry door likewise and fits well.
Response from Advance Roofing Windows Siding & Doors
"Member, We are so happy to hear you are enjoying your new door! We strive to provide the best products at competitive prices. Thank you for taking some time to share your experience, our consultants do their best to make this as simple a process as they can!"
Patty P.
Jul 2017
From the initial contact by Roland for an estimate through Shawn, Dave, Jake and Alex's team the experience was great. They installed back and front entry doors and back and front storm doors, replaced two windows and installed a 5 ft sliding glass door in their place, built a 16x14 ft Trex deck, replaced siding on dormer and front of house, replaced all gutters downspouts, fascia board replacement and installation of an awning to cover the new deck. The Advance crew went above and beyond my expectations. One more thing, the awning was torn last summer when I tried to manually retract it and it got caught in the roller mechanism. I contacted Advance as I couldn't fully retract the awning without ripping the awning further. Advance took down the awning and will be replacing and reinstalling it this Friday. As an added bonus, since I had to wait for the new awning Advance added a motorized retractor and remote for my troubles. I no longer have to worry about getting the awning stuck and torn in the future. Thanks Advance for all the hard work! I love how you transformed the look of my home. Very satisfied customer here!
Response from Advance Roofing Windows Siding & Doors
"Member, We can't thank you enough for your business and your kind words! You were a joy to work with and your home looks amazing! Thank you again! We look forward to working with you in the future."
Jamie G.
Jun 2017
Excellent - great work, finished in like 7 hours, cleaned everything up. Can't tell they were there except the new windows, which look awesome.
Response from Advance Roofing Windows Siding & Doors
"Member, Your windows do look awesome and we couldn't be happier that you love them! Thank you so much for taking the time to share your experience with us! We will pass this on to the crew, we know they do their best to treat your home like its their own."
Licensing
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FAQ
Advance Roofing Windows Siding & Doors is currently rated 4.6 overall out of 5.
Advance Roofing Windows Siding & Doors accepts the following forms of payment: CreditCard
Yes, Advance Roofing Windows Siding & Doors offers free project estimates.
No, Advance Roofing Windows Siding & Doors does not offer eco-friendly accreditations.
No, Advance Roofing Windows Siding & Doors does not offer a senior discount.
Yes, Advance Roofing Windows Siding & Doors offers emergency services.
No, Advance Roofing Windows Siding & Doors does not offer warranties.