Get matched with top storm drain installation pros in Washington, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

"Very knowledgeable plumber. Willing to do beyond what is needed to accomplish task ( removal of water softening system) Very fair pricing."

"Francis is a pleasure to work with! Our windows have never been cleaner, his services are worth every penny. We highly recommend Waveleone because of their great customer service and convenient options for bill pay."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"I hired Nixon to install a microwave. Nixon came in, got to work right away and finished the job promptly. I'd highly recommend him."

"John responded and visited quickly. His crew completed the project over the course of a few days. It looks quite good and has already successfully withstood a heavy rainstorm. It clocked in at more $$ than I was expecting, but I'm 74 and don't really know what things are supposed to cost anymore! I'm sure it will outlast me."

"He was on time, friendly, and honest. We had a plumber tell us that the pipe was broken at the septic tank so Phil and Mike came out to dig it up and replace it. When he dug it up he found that the pipe was not broken and was totally honest about it and gave us options and help that solved our issue we were having. I would totally use him again for any work I need done in the future."

"Very pleased with Mike Tullo and his crew. Mike is very professional and personable. There were no real surprises on this job. I knew what was going to be done and when. Mike actually did my job in advance of what was anticipated. The job was done in a day and a half. Everything was cleaned up and the dumpster was removed immediately. The price of the job was very good. The entire roof of the house was ripped and replaced with a very good 30 year warranteed shingle. I can highly recommend Mike and his company from the experience I had."

"Purchased our home in September 2021 and reached out to Dean after 2 incidents with water in our basement this April. He came over the next day and took his time not only inspecting the basement but the exterior of the house as well. He sent a detailed proposal with various options we could chose from, both internal and external. I really appreciated that he wasnâ  t trying to overcharge us, but rather allow us to â  pick and chooseâ  what we wanted to do for our budget. His team of workers were professional, considerate and got the job done quickly. Although dusty, which he warned me about a few times and as expected, I am actually shocked how clean they were able to keep the house after all the drilling and the buckets after buckets of drilled out concrete removed from the basement. Dean is extremely knowledgeable and does great work. It stormed this morning and for the first time in months I wasnâ  t frantically checking my basement for water. Thank you again, Dean!"