Get matched with top storm drain installation pros in Bethlehem, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"installed curtain drain in front of house. Crew went above & beyond removing buried stump to do job right. Timely, nicely regraded worksite."

"First, Frida, who handles the appointment set ups, is outstanding! This lady really has what it takes⠦⠦..friendly, organized, and super quick response! Then Time comes out. He arrives within the time frame, and does what he says heâ s going to do. Thorough and competent, friendly and informative. What else is there? These guys have all my plumbing jobs from here on!! Thanks guys! ð ð ¥³ð"

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"I recently had the pleasure of working with Husky Masonry and Paving for the installation of an asphalt pad in my backyard, and I couldn't be happier with the results! The team was incredibly quick and efficient, completing the job in no time without compromising on quality. Not only did they deliver a fantastic asphalt pad, but they also took the time to clean up thoroughly after the work was done, leaving my yard looking immaculate. The professionalism and politeness of the entire staff were truly impressive—they were friendly, respectful, and answered all my questions with patience. I highly recommend Husky Masonry and Paving to anyone in need of paving services. Their dedication to customer satisfaction and attention to detail make them a top choice! Thank you for a job well done!"

"Rob got back to me the same day I submitted the request and we came to agreement the same day as well."

*****Call Today for an Estimate @ 475-279-4864***** With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

Solid Ground Solutions LLC is a BBB Accredited business with an A+ rating, proudly serving residential and commercial customers with professional excavation, grading, and land clearing services. Backed by nearly 20 years of industry experience, we are committed to delivering quality workmanship, long-lasting results, and dependable service on every project.\n\nWe take pride in our honest communication, fair pricing, and local, customer-first approach. Whether you're preparing a site for new construction, improving drainage, or clearing land for development, you can count on our team to get the job done right.\n\nCall Nick at (203) 437-0237 today for a complimentary estimate and experience the Solid Ground Solutions difference.

"Nick was always very responsive and available whenever we needed him. He showed up on time, tackled every challenge with persistence, and maintained a positive attitude throughout the job. His reliability and dedication really stood out. Highly recommend!"

"very pleasant - professional - prompt - arrived when scheudled - completed the job promptly, clean, neat job, took the time to explain the work completed."