Get matched with top storm drain installation pros in Morris, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

"First, Frida, who handles the appointment set ups, is outstanding! This lady really has what it takes⠦⠦..friendly, organized, and super quick response! Then Time comes out. He arrives within the time frame, and does what he says heâ s going to do. Thorough and competent, friendly and informative. What else is there? These guys have all my plumbing jobs from here on!! Thanks guys! ð ð ¥³ð"

"Francis is a pleasure to work with! Our windows have never been cleaner, his services are worth every penny. We highly recommend Waveleone because of their great customer service and convenient options for bill pay."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"John responded and visited quickly. His crew completed the project over the course of a few days. It looks quite good and has already successfully withstood a heavy rainstorm. It clocked in at more $$ than I was expecting, but I'm 74 and don't really know what things are supposed to cost anymore! I'm sure it will outlast me."

"Rob got back to me the same day I submitted the request and we came to agreement the same day as well."

"He was on time, friendly, and honest. We had a plumber tell us that the pipe was broken at the septic tank so Phil and Mike came out to dig it up and replace it. When he dug it up he found that the pipe was not broken and was totally honest about it and gave us options and help that solved our issue we were having. I would totally use him again for any work I need done in the future."

Welcome to Thomas Gianni & Sons, Inc. We are a family owned General Building Contractors serving the Greater Waterbury Connecticut area since 1955. Our service includes all kinds of remodeling, renovations, and services work of residential, commercial and industrial properties. We are fully insured and certified. Our quick and responsive service and our dedicated personnel are ready to serve your needs with complete satisfaction. Visit our website for more information on what we can do to improve or fix your home or business! http://www.tgianni.com

"Did a nice job. Did what he said he would do when he said he would do it. Clean up was exceptional. Thank you Mike and crew."