Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 1-25 of 2843 reviews

Elizabeth P.
02/2025
4.0
Everyone was very pleasant and easy to work with. My new shower is beautiful.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Phyllis A.
01/2024
5.0
Brian removed the old tub and replaced it with a walk-in shower. His work was excellent. Very pleased with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie F.
01/2024
5.0
Dean was on time and very professional! A five star from us and we would recommend him yo anyone. Thanks Dean!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark F.
12/2023
5.0
Both the primary installer, Matt, and the subsequent installer who finished some details, Dawson, were top notch in their workmanship and customer interaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark F.
12/2023
5.0
Both the primary installer, Matt, and the subsequent installer who finished some details, Dawson, were top notch in their workmanship and customer interaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark F.
12/2023
5.0
Both the primary installer, Matt, and the subsequent installer who finished some details, Dawson, were top notch in their workmanship and customer interaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cathy G.
12/2023
5.0
Our salesman, was excellent. He told us how our roof installers went to training and the products that NewPro uses were made specifically for them to assure that the roof was vented and would be secure through New England winters. When the installers were here, they worked very hard to complete the task quickly and thoroughly. A customer service person called during the installation and asked if we had any concerns or questions. They called the site leader to share with him. When the site leader spoke to us, he told and showed us how they had replaced the board that was wet under the shingles. When they were done, they cleaned up all the materials and went over our yard with a magnet to collect any nails that had fallen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deborah R.
12/2023
5.0
Dean arrived on time and was exceptionally pleasant and knowledgeable about the minor problem with my walk-in tub. He recognized the issue and explained to me how it occured. Fixed!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah R.
12/2023
5.0
Dean arrived on time and was exceptionally pleasant and knowledgeable about the minor problem with my walk-in tub. He recognized the issue and explained to me how it occured. Fixed!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah R.
12/2023
5.0
Dean arrived on time and was exceptionally pleasant and knowledgeable about the minor problem with my walk-in tub. He recognized the issue and explained to me how it occured. Fixed!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adele M.
12/2023
5.0
We had Dean come out to our house today. He fixed what needed to be done and did a good job. e was very friendly and answered my questions. I would give him a 5 star rating!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adele M.
12/2023
5.0
We had Dean come out to our house today. He fixed what needed to be done and did a good job. e was very friendly and answered my questions. I would give him a 5 star rating!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adele M.
12/2023
5.0
We had Dean come out to our house today. He fixed what needed to be done and did a good job. e was very friendly and answered my questions. I would give him a 5 star rating!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra P.
11/2023
5.0
Contractor Wesley was outstanding, very accommodating and took the time to answer all my concerns. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra P.
11/2023
5.0
Contractor Wesley was outstanding, very accommodating and took the time to answer all my concerns. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra P.
11/2023
5.0
Contractor Wesley was outstanding, very accommodating and took the time to answer all my concerns. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jess M.
11/2023
5.0
Dre w and Trevor were on time and very well mannered and professional! Will definitely be asking them back for more work around the house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie R.
11/2023
5.0
Dean is enthusiastic and knowledgeable about his work. We enjoyed having him here and he fixed our problem quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie R.
11/2023
5.0
Dean is enthusiastic and knowledgeable about his work. We enjoyed having him here and he fixed our problem quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie R.
11/2023
5.0
Dean is enthusiastic and knowledgeable about his work. We enjoyed having him here and he fixed our problem quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudette D.
11/2023
5.0
Great person everything was done to our satisfaction. Giving him 10 on 10 thanks happy holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudette D.
11/2023
5.0
Great person everything was done to our satisfaction. Giving him 10 on 10 thanks happy holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudette D.
11/2023
5.0
Great person everything was done to our satisfaction. Giving him 10 on 10 thanks happy holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
11/2023
5.0
Dean arrived right on time. He was very personable and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
11/2023
5.0
Dean arrived right on time. He was very personable and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

75 Brainard Road #A-2, Hartford, CT 06114

http://www.newpro.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
HIC.0605216
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

75 Brainard Road #A-2, Hartford, CT 06114

http://www.newpro.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM