"Gave me simple advice on how to possibly solve the problem on my own first. When that didn't work, he came out on short notice, did more than he had to to improve my well/piping/pump system, also offering to verbally and physically assist me in the future with my re-plumbing and softener/sterilizer installation plans. I didn't get any other quotes to compare his cost against for what my project ended up being, but I did not feel the least bit offended by the price I was given."

"Our service person was Bill Fanning. He was excellent and explained everything in full detail! Bill was polite and respectful, and advised us on the best new sump pump to replace our non-working sump pump."

"Bruce came out was patient while I shopped around. Took initiative and asked for the job a few days later. After a beautiful installation, he then made a follow up call to ensure satisfaction. I'd highly recommend using them!!!!"

"Fast work, on time, and great customer service. Couldn't ask for a better experience."

"Connecticut Basement Systems prides themselves on their superior customer service, and they really live up to that. Their communication, quality of products and service, and attentiveness to customer needs is unsurpassed. Here are a couple of examples of how they go the extra mile for a satisfied customer: They installed their basement drainage system around my existing heating oil tank, but as I'm planning to convert away from oil this summer, they offered to come back AT NO EXTRA CHARGE once the tank is removed, to reroute the drainage system. Also, I was scheduled for a 3-day project, which included the replacement of some flooring in my basement. On the day the project began, we reconsidered the need for the flooring, and asked if we could cancel that portion of the job. They could not have been more accommodating to that adjustment, and made the change with no questions asked or negative attitude, even though it significantly lowered the price of the project and eliminated a whole day of scheduled work on 2-days' notice. That sort of total customer dedication is rare. I recommend them highly."

"I had a kitchen sink clog and it was getting really bad cuz my kids were overflowing it. Despite my attempts to fix it, I called Neighborhood Drains, and they sent someone to the house immediately. A young man named Preston arrived very quickly, explained thoroughly how he would proceed, and got right to work. He solved the problem, was extremely professional, and was a pleasure to do business with. 10/10 recommend their service."

"I needed an HVAC company for both my heat pumps. for house and garage shop. I looked on Homeadvisor and found Bill Aitken Heating. Thank you Homeadvisor! Bill was not only professional, but friendly and courteous. He explained everything he was doing right down to how the newest equipment he used. Bill was very thorough checking out my HVAC system. I will need to look no further for a contractor due to Bill's excellent work. I highly recommend Bill."

"Joe and his team were precise with their estimate of the problem. They arrived on time and were ready to go. Had all the materials needed to do the job and knocked it out within a matter of hours. When I asked about an additional service for the refrigerator water line, they jumped right on it. To have my well pipe raised, a new whole house filter system installed and the refrigerator completed, was under $1,400.00 and the systems have worked like a champ ever since."

"The installer did a fantastic job! I was totally satisfied with the company."

"Chris Reynard was great the installation was better than described, thank you Long Baths!"