Get matched with top trampoline assembly pros in Middletown, CT

"Adie was a pleasure to work with, and his crew really knew what they were doing. His quote was far below quotes by other contractors (normally a warning sign), but he clearly knew his stuff and my confidence in him was well-founded. I changed several details as the project went on, and Adie was happy to work with me and make any adjustments. There were delays caused by tile suppliers, but Adie worked to find other sources, and rearranged other commitments to make sure our project was completed as soon as possible. My only constructive criticism is that the quote was not itemized (which was ok for me at the time), but that caused an underestimated cost of the glass enclosure to go unnoticed in the budget until the end of the project. We’d made many changes over the course of the project, so were not unprepared for the higher cost of the glass, but I’d have known sooner if the budget had been itemized. Overall a great experience though and I would use East Bay again in a heartbeat!"

"This past fall we had the front and side landscaping of our house completely redone by White Oak, and we are extremely happy with the result! After speaking with several landscaping companies the decision to move forward with White Oak was very easy. They got back to us very quickly and came to the house to discuss the project in detail. Both Shannon and Matt were very responsive with inquiries, including stone and plant selections based on our preferences. They also put together a render and discussed all details before kicking off the project. As part of the project they had to relocate some sprinkler heads, something that other companies would not do. Hats off to Shannon, Matt and the rest of their team - they are punctual, friendly, and hardworking. I highly recommend them and will certainly reach out to them for future projects!"

"They were professional, friendly, and completed the job as expected. I would hire them again."

"Highly recommend! They were extremely responsive, delivered outstanding work, and I will definitely look forward to working with them again."

"They were on time, cleaned up after the job and did a great job repairing cracks in cement floors."

"Mike and his crew were wonderful, knowledgable, professional and efficient. The quality of the work was outstanding and the whole process was smooth and easy! Can’t recommend them highly enough!"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"He was very punctual and professional. Would hire again for any handyman services needed"

"Spend less time waiting for a contractor to call you. Call J&P Restoration! They were real pro's at renovating my kitchen, creating a powder room and washer & dryer area. Work is of the highest quality taking all my needs into consideration."

"This company was excellent. Came when they said they would, when delayed let me know. Did everything requested and more. Would highly recommend Dave and his crew to anyone looking for landscaping work to be done."