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"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"We can't speak highly enough about our experience with Better Homes Siding & Improvements, LLC. We contacted Mary Lou for vinyl siding, deck, doors and windows. We were very impressed with their products, service and overall work ethic. Mary Lou was a pleasure to work while we scoped out our projects, listened to our needs and priorities, and worked within budget. She communicated well, navigated our busy schedules, and ensured we were satisfied at every turn. Working with Kenny and his team, who did the installations, was a dream. Kenny takes incredible pride in his work and is beyond attentive to detail. He went above and beyond to ensure that every little item on our project list was completed, and did so without a single shortcut or workaround. Kenny does everything “the right way,” and treats your house as if it's his own. He's also just a delightful, genuine human who brightened up our home each day he was here! We will absolutely be using Better Homes for future projects!"

"Tony and his son Tony were great when they came by to install 2 windows. They were a bit tardy but everything else made up for it. They were great with my dog. And they were clean and tidy. The first windonwas huge. A 3 panel picture window and they made quick work of it. The other window was a double hinged regular window. Both were original to the house old and wood. They but down drop cloths to make sure my carpet wasn't disturbed. Once they got out the old windows the new ones went in quite quickly. They finished everything up with beautiful trim and neat caulking. When they were done they removed all the garbage and swept up debris. All in all everything went great from the first contact at BJ's to the finished product."

"This is the second time that I have used this company to pressure wash my patio. They were prompt and efficient! Renato was very easy to work with, and he made sure that he thoroughly cleaned all of my areas of concern. My patio and brick work look sparkling clean! I highly recommend this company!"

"Great job -everything was spotless after wards -great sales rep —Joey S"

"We have had many home renovation projects done over the past two years. Marc and his team replaced most of our windows about 6 months ago. Of all the services we had done, I would put Marc & Highland Windows at the top of the list. Great product, great value, very responsive, very professional. We shopped around plenty before deciding on Highland, and we very happy we went with them."

"From the estimate to the work being down was very pleasurable. The 3 guys who installed the gutters were very friendly and very attentive to my needs. Big shout out to Felix, Addison, Raul."

"Roofing its something no home owner ever wants to do, but most have to go through. I won't even lie I wasn't even planning on getting a new roof, but Dale Knocked on my door and thats where the process started. My roof did go through insurance & aside from signing paper work/paying my deductible A1 handled everything. Obviously specific details from the insurance goes to you and then given to A1. Its not a short process and there is paperwork you have to sign, but all In all it did take me about 4 to 5 months where the process was started to roof replacement. Dale handled interactions with showing my the conditions of my roof and how to go about getting it put through the insurance. The only hiccup was that I have solar panels and I did feel like they where taken down to early (almost 5 months off), but I made my concerns known and one of the Managers called me and credited me $500 bucks (100 per month) that the panels where off. They did tell me setbacks in productions and things happen, but made me happy by giving me this credit. Didn't fight me on it, and didn't make me feel like I was just an insurance check on the other end. You can trust A1 home improvement with your home. I would like to thank Dale for his work & all the others that helped me throughout one of the most stressful process there can be for a house."