I am a single mom on a very tight budget that desperately needed new windows last year to replace the old, drafty, 1957 aluminum windows on my house. I contacted probably half a dozen companies about having all new windows installed and Marc from Highland Windows stood out as my best option. He was the owner, appeared very sincere, offered a quality window, and had a very fair price. (I found out later from an independent contractor that the line of windows Marc uses is considered one of the best choices, the price Marc quoted me was excellent, and to boot - Highland Windows is very highly respected in the industry 👍). Marc was always prompt and kept his appointments. The day the windows were installed he sent out men that had been working for him for 10+ years and they knew their business, were extremely kind, and did an excellent job cleaning up - not a speck of dust and even curtains were hung back up! I had a small snafu (that was entirely) my own error around Christmas this year. I sent Marc an email on the weekend and he responded immediately that someone would be there first thing on Monday. Turns out it was an embarrassing user-error on my part to which I apologized and he said “nothing to apologize for!” It was very reassuring though that had their been a real issue he would be on top of it ASAP. Now the best part.... I bought my house on a budget last year with the original 1957 aluminum windows and nearly original 1957 insulation, which as you can imagine was a huge energy drainer. I went through nearly 900 gallons of oil last season for a 1000 sq ft home. I was fortunately lucky to be able to have my house fully insulated in addition to the all new Highland Windows. I told Marc I was excited to see how much energy savings I was going to have this season and he reigned me in saying “it should be better, but don’t expect too much”, to which I said “I hope you’re wrong!” I am happy to report that this season, as of March 15, I have only used 180 gallons of oil! I am projected to only use around 275 for the entire 2018-19 winter season! My oil company said even though it’s been a mild winter, that may be the lowest oil consumption she’s ever seen in a 1000 sq ft home! I know my results are too the extreme end of the spectrum, but it’s still hard to believe I cut my oil bill by 2/3rd! I would absolutely recommend Highland Windows to anyone considering their services!