Get matched with top skylight pros in Manchester, CT

"They were not able to repair skylight felt probably needed replacement"

"Initial meeting for estimate went well, but custom skylights were proposed.  Since they knew the source of the windows, they could make them to fit exactly the shafts the old ones were fit to.  Estimated completion of the entire project - 3-5 weeks, depending on the delivery of the skylights.  From that point, I had ti initiate calls to check status every week starting week 3.  Responses were "not in yet".
Once delivered to their warehouse, we got another week delay/  Explanation was plausible - this work needed their best crew, which were on a project that was extending. Expecting a two day effort.   Then we were facing weather delays (both on that project and mine).  When they did show (rain predicted for following day), the crew was very efficient in stripping off old shingles, extending the eaves, and installing the new skylights.  Managed to cover the roof with ice shield before leaving that evening, in the event..  Completed the rest before the rain came the next day.
First - they removed the gutter to do their work, but it was not their job to replace it.  Second, the corner trim, which was to be replaced was also not theirs to do.  Third, the additional aluminum wrap took another crew, which was not currently scheduled. So my calls to the office initiated those processes.  The wrapping was done, but corner boards were "special", so they needed to come out an determine what they needed to be.  I had provided them the details at the initial estimate meeting, and again, in my e,ai response to the company, including the webpage and measurements for the AZEK product they needed.  Still came out to measure, and was surprised that they were what I told them they were.  They needed to order and install.
That process took another week, and they did the actual installation on Sunday.  Since we were not living in the house at the time, I needed to make special trips each time, one hour each way.
In all the 3-5 week project took over 10 weeks, and then only because I kept on them.
Finally - the work was very well done.  Each individual crew did their piece with professionalism and expertise.  Very pleased with the outcome.  The only issue I have is with the coordination and communication from the company.  Seemingly unaware of the timelines, coordinating supplies and timing.  They continued to use the incorrect address and phone number when trying to contact me, which added to some frustration (major)  and delay (minor).  I had used them on previous gutter projects - their LeafGuards are excellent..  If you make it simple, they should be able to complete the project with little concern.  My custom skylights created a real issue for this one.
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Homes Pros LLC is here for your home needs.\nWe have over 15 years of experience and take pride in our work in all types of roofs. Specializing In all types of roofs residential and commercial Asphalt shingles, Cedar Shake, TPO, Low slope, EPDM ,PVC for repair or replacement .We also provide a wide variety of roof coatings, acrylic, silicone, polyurethane, \n \n\nHome pros LLC is your Insured and licensed premier Connecticut home contractors. \n

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer need. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Please call Today!

"William was on the job while work was being done. They showed up on time, did my roof and replaced 2 skylights. Clean up was meticulously done. All this in 1 day. I highly recommend William and his crew!"

Based in West Haven, Connecticut, our team has provided an excellent, affordable service to more than thousands of houses over the years. We are committed to supporting our customers throughout the evaluation process, during the service itself and are available to answer any queries once the work is complete. \nWe are a licensed and fully insured company aiming to respond to all requests involving our services within 24 hours or less. Our professional and knowledgeable staff have a combined experience of over 12 years within the construction, air duct cleaning, and landscaping industries, ensuring guaranteed satisfaction with every job. \nWe pride ourselves in providing a safe, hazard-free environment and maintaining respectful, cordial communications with all of our clients. All technicians can be relied on to keep project sites clean both during and after the work is complete.\n

Thank you for choosing Immaculate Concepts Home Remodeling, LLC located in Pomfret Center, CT. We service all of Windham County for all remodeling and repair needs. Owner, Shane Kuzel, has over twenty-five years of experience in the home improvement industry and is on site for every project. Immaculate Concepts Home Remodeling, LLC can handle all types of roofing repair, home improvement, and replacement projects.\n

"Jason did a great job with my skylight and roof. He was prompt and finished on time. Terrific job"

Certified Roofing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Phil was excellent: prompt in coming to loom at the problem - bathroom roof leaking near the skylight -and fixing the issue. The way Phil dealt with us and the work was very professional, efficient yet courteous. We certainly will call this group as a first option for any future work and hope they will remain competitive with good quality of work."