Get matched with top well and pump technicians in Bristol, CT

"All went well"

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"The service was great. They showed up on a Sunday while on a date,worked together to replace our pump. Working with flashlights restored our water to the house. I highly recommend "

"Great and quick service"

"John was great, answered my calls, got me in immediately. I’m a Realtor and we need septic work done asap! He showed up on time, was professional, got the job done in time for us to close! He send me pictures to update me and kept me in the loop. Oh and his prices were great!!! Myself and the other Realtor were very happy and will use him again. "

"Justin was great. Communicated clearly and explained the process well. Got everything done quickly and for a reasonable price. "

"Dustin and CCC did wonderful work creating a new bathroom and remodeling a bedroom for our house. What was most positive was Dustin’s energetic interest in the project, dedication to seeing the project through to make it come out with high quality, and persistently spirited good will. There were two aspects that didn’t work quite optimally: (1) The crew took much longer to finish than they promised (the original time was “1-month +” but over two months passed and there were still lingering issues---see below.) If you hire them, I recommend having it written into the contract exactly when it will start and end, including a specification of what the consequences will be if the job isn’t done on time. (2) They didn’t know what to do with our laminated wood floors. They needed to put down protection for the dining room floor which was damaged by the construction traffic, and they had trouble patching and refinishing the floor in the bedroom after removing a wall. When I asked Dustin to address (2), to his credit he was ready to bring in a floor refinishing specialist to fix the issues at a very favorable price to us. At that point, unfortunately, we couldn’t afford the interruption it would cause to have this repair done at that moment. In response, Dustin gave us a discount so we can address these issues with a profession flooring company in the future when we’ll have a good opportunity to vacate the house for this purpose. I recommend that if you need wood floor work done, you make sure there is an agreement in the contract to have somebody with wood floor expertise address that part. In all, Dustin was generous and willing to try to work with us when there were issues. I know that his company has also been generous about helping people who were in need in the past. This is a quality that I particularly admire in a company, so we still feel very positive toward CCC, but I have identified the issues we had in hopes that they won’t be issues for other clients in the future."

"Tim the owner was excellent with his knowledge of water softeners. I had a system in place when I purchased my house. It was a Mickey Moused setup with a timer that was in the way of the tank replenishment water hose. Tim looked at the system and completely rebuilt it in one day. Brand new timer, brand new resin, and replaced the well pressure tank. Very happy with his work and wife is even happier we don’t have hard water anymore. I also had Tim do work at a rental property I own. It was a Sunday morning and my renters called me up stating the bathroom sink is backing up and slowly draining. I went over thinking it was a blockage in the trap but the trap was clear. This was something deeper in the pipe. I called Tim and he came right over, mind you this was a Sunday morning before church. He snaked the pipe and found a mass of hair and debris surrounding a bobby-pin. I had a tenant two years prior that wore bobby-pins daily. Definitely from her!!!! Tim is very knowledgeable about plumbing and I would not hesitate calling him for help when I’m in a bind. Matter of fact…….if you are reading this Tim, I could have my well water pump changed!!! Give me a call…….."