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If your washing machine drain is clogged, that isn’t a good sign. Unlike toilet drains or kitchen sink drains, there isn’t matter that is easily broken up with a plumbing snake, and more care is required. If you’re in an old house or have mineral-rich water, there could be a buildup inside the pipe. Either way, if the blockage isn’t obvious and doesn’t dislodge with a snake, you need to call a pro—otherwise, you risk damaging integral plumbing.

A bit of water in the bowl can help unclog a toilet, especially if you're using a plunger. However, if the bowl is full to the brim, you'll need to strap on gloves and remove some of the wastewater in a cup or container so it doesn't overflow when you try to unblock the pipe. If you're concerned about it filling further, manually close the flapper in the toilet tank or turn off the water supply to the toilet.

There are a few reasons your snake won’t go down the floor drain. One common reason is a large obstruction in the drain that is causing a blockage. You can remove any debris you see in the drain before trying to snake it. In addition, the snake might not be long enough to reach the clog, or it might be the wrong diameter. 

If the drain is frozen, the pipes connecting to the washing machine are likely frozen. If the hot water trick doesn’t also unfreeze the washing machine pipes, you can gently apply heat with a hair dryer on the lowest setting. Start at the end of the pipe closest to the faucet to prevent pressure from building in the pipes, and make sure the faucet is open to drain the water as it melts.