Get matched with top granite countertop repair pros in South Lake Tahoe, CA

"Frederick Scafani, the owner of FSP General Contractors, has done a terrible job with our kitchen tile flooring — the tiles are chipped, lippage is large, and all the grout is cracking and coming out. He has taken an illegal amount of deposit ($3000 when $1000 is the legal limit in CA) and has not fixed his work or returned our deposit. He has not responded to phone or emails. There were many other things that went wrong, including him not tapping water pipes and flooding the kitchen and hallway, with water leaking down to the floor below, but I’ll focus this review specifically on tile. I would highly advise to steer clear of Fred. Tile installation and grout: $5,840 Tiles + delivery: $1,295.86"

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"Did terrible work and then threatened to put a lien on our home to collect the rest of the money without fixing the problems with the work. But the work looked so bad, the offer we got on the home specifically requested the flooring be fixed--and it was brand new!!! Broke a window. Trashed the home. Painted the ceilings with the wall color and the wall color with the ceiling. Installed the doors the wrong way. Put in the wrong trim and baseboards. Didn't properly texture the wall repairs. Put crappy sticker laminate down that was popping up in several places and wouldn't fix it even though there were bumps all over the place. Was a waste of $20K+ and a headache to deal with. Do not recommend. Have photos to demonstrate their work quality. Very shoddy. RUN."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Josh created a comfortable relationship that allowed us to manage the kitchen and living room remodel remotely due to the pandemic. He met every one of our requests and worked with us very easily. Our end product is better than we even expected."

" Hiring Bellagio Granite and Quartz for our remodel was a huge mistake. We needed floors, countertops, and shower tile done by May 18, 2025, for our move-in, but it was a disaster. After hours, we found my husband?s tools missing and beer cans everywhere?one made into a smoking pipe. We told Francisco, the manager, who shrugged it off. Tools were returned, but it set a bad tone. The shower was a mess: they mismeasured the wall, leaving a gap they hid with a flimsy tile strip. We found they used caulk, not thin-set mortar, which is wrong and risky. Their second try cracked a tile by cutting it dry (should be wet) and they asked if we?d use it. No way! By May 18, no shower. I had to babysit their third try?they skipped waterproofing and surface prep. I translated via phone to make them fix it. Done May 21, they demanded $500 extra on top of $12,000. We refused. Work was okay only because I watched them. Despite some good reviews, Bellagio was sloppy and unprofessional. Avoid them."

"Great service, everything exceed expectations."

"Barek did a great job totally remodeling our bathroom. The results were really dramatic. My best recommendation is that we then hired him to do our second bathroom and it turned out beautiful too!"

"They did an excellent job. Very customer service focused."