Get matched with top granite restoration pros in South Lake Tahoe, CA

"They were very pushy and wanted to replace the all the carpet with a laminate flooring upgrade for $3000. Carpet Doctor repaired it for $375. Seems like they were trying to take advantage of a disabled Vet."

"All around excellent experience. We visited Best Hardwood Flooring's store while shopping around to find the right flooring for our home (and we visited several stores). Their sample selection was very impressive, by far the best of all the stores we visited. Yaqueline was very attentive and helpful during that first visit, and provided us with several samples to take home and consider. Once we had made our decision on a product, we went over pricing, and found that they offered the best price for the flooring product we had selected, which was a higher-end Luxury Vinyl Plank flooring (and we did check around on that pricing..). Jaqueline then arranged for Caesar to come out and take measurements at our home, and provided us with a few quotes covering some options ranging from Best doing all of the work, to quotes resulting in a reduction in some of the costs by performing a portion of the preliminary preparation work ourselves, which I had requested of her and found to be very helpful. Once we made our decision to go with Best and had them place the materials orders, they provided us with a schedule for the job, and an estimated duration before completion. The job was then booked per our scheduling preference. On the scheduled day, Mario and Juan showed up on time to begin the job. They were very courteous and went over the details of the job with us such as what area of the house they would begin installing the floor, how it would be installed, and asked us what our preferences were for orientation of the plank or offered suggestions whenever applicable as the job progressed. They even took the time to sand the subfloor where there were even any slight edges to ensure it was a smooth level base for the new flooring planks. They arrived on time each day, and actually completed the job ahead of the projected duration originally provided. These gentlemen did an outstanding, VERY PROFESSIONAL job! We could not be happier with the result of their workmanship, and we are absolutely delighted with our new flooring! We would not hesitate to recommend this provider, and will definitely return to them for any additional needs going forward. Very pleased."

"Bluestar construction was originally hired to do the restoration in our condo due to water damage in our unit and others on our floor. We were so impressed we hired them to also paint other locations in the unit as well as to do the composite flooring in the entire condo, including labor intensive removal and disposal of tile. When finished with each project, the cleanup was absolutely spotless. To top it off, their communication was on point! This company is an absolute gem."

"Project was great"

"Frederick Scafani, the owner of FSP General Contractors, has done a terrible job with our kitchen tile flooring — the tiles are chipped, lippage is large, and all the grout is cracking and coming out. He has taken an illegal amount of deposit ($3000 when $1000 is the legal limit in CA) and has not fixed his work or returned our deposit. He has not responded to phone or emails. There were many other things that went wrong, including him not tapping water pipes and flooding the kitchen and hallway, with water leaking down to the floor below, but I’ll focus this review specifically on tile. I would highly advise to steer clear of Fred. Tile installation and grout: $5,840 Tiles + delivery: $1,295.86"

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"They were super friendly, informative and timely."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Title: Beware: Deceptive Tactics and Shoddy Work! Rating: â­ Review: Doug Bolton is the epitome of a wolf in sheep's clothing. From the get-go, he employed bait-and-switch tactics, offering high quality premium carpet, only his measurement were inaccurate but instead of owning the mistake and purchasing the additional carpet needed to fulfill the contract, he dugout of storage an inferior carpet, and tried to conceal the change by installing the carpet in closets and on the stairs. And then denied it! In hind sight his lack of a contract, frequent payment request before starting the job makes sense, RED FLAG!!! The end result? We have 2 different carpets in our house, one is complete trash two years in and the other has a few more years left! DB's subpar workmanship and a complete disregard for the agreed-upon scope, is going to cost us 3x as much to fix his lies. Save yourself the headache and steer clear of this scam artist."

"Josh created a comfortable relationship that allowed us to manage the kitchen and living room remodel remotely due to the pandemic. He met every one of our requests and worked with us very easily. Our end product is better than we even expected."