D & L Tile Inc
About us
Additional contact name - Steve Boucher. CA Cont. license #677948 & NV Cont. license #001890a & 0059193. We have been in business for 40 servicing the greater Reno/Tahoe and Carson City area. We have a state of the art fabrication plant. in addition to our 2000 sq. ft. showroom, we also have a remnent yard.
Business highlights
Services we offer
Ceramic and porcelain tile, full slabs of granite, marble, marble & travertine.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% |
[Member name removed]
kitchen was not done well. There were many issues that needed to be corrected.
They did some repairs, but the result was still sub-par.
There did not seem to be a way to resolve some of the problems without taking out the entire floor.
One of the biggest problems was there was not anyone checking on the work from day to day, and I don't think the person laying the tile had the necessary experience for this job. Very unprofessional!!
"Dear Member, We are disappointed that you feel that your experience with D&L was not exceptional. Whenever a job requires matching an existing tile with a new tile, problems can occur within the manufacturing process. In the case of your kitchen floor, the tile had dye lot and edge changes that differed from your older existing tile. Manufacturers change tile constantly, this is how they make their money. It is next to impossible to match a tile even a year after it has been installed. We sent our installers out to adress your concerns and leave the door open for you if there is anything else we can do to for you. Our name is very important to us, that is how we have mantained our business for the last 40 years. Thank you for your feedback."
The work was done in a very timely manner with very good results. And they cleaned up after themselves! We are very happy with the experience and the results.
"We are so happy that you were satisfied with your tile and granite job. We strive to provide excellent customer care from the the design process all the way through to completion. We appreciate yur business, thank you!"
Licensing
State Contractor License Requirements
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