Our AC stopped working on what was the hottest day of the summer so far. We called Patriot and they sent out Gus within a few hours! He diagnosed it right away as the AC Capacitor. My husband, who is very handy, asked Gus to show him what the issue was and Gus was very helpful and informative. Gus had to get the part for our AC Unit so he returned the next day at the exact scheduled time and fixed it. We were very thankful! Our experience was that Gus was professional, knowledgeable, punctual, and friendly, We’ll definitely be calling Patriot in the future if needed and recommend them to all of our friends!