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"Very well, he came out last Friday, they were on time. Armin Rios was very thorough, very confident and very clean and he replaced the pipe. We hadn't asked for him to replace the pipe, but he said this pipe needs to be replaced he was very efficient. He installed a garbage disposal and a faucet."

"Completed on 7/4/2016 but with minor problem. The drinking water faucet is not tight. Contractor said it cannot be tighten. I got the impression that it is just not to rotate it. He put sealer to stop the movement. After about 4 months, the faucet moved and exposed the hole partially. Water can leak through the crack. Requested him to come back to fix it. He said it is not under warranty. It is the faucet problem. My opinion is a good plumber should find way to install properly; if it failed so soon, at least try to come back to put it back right under warranty."

"I have had problems with a leak in the master shower, for 24 years. Several plumbers have supposedly fixed the problem, to no avail. Finally a diagnosis. All American send a plumber that actually went up into the ceiling and found the problem; a failure of the home builder to place a water sealant/silicone between the shower and the tile, during installation, allowing the water to slowly leak into the wall and ceiling below.
Although they did not do the repairs, which required a shower installation company, I am absolutely thrilled that the problem appears to be solved. The diagnosis itself was worth its weight in gold.
In addition, the plumber that was sent, spent two hours at my home. There was no additional charge.

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"They do a good job. For just a toilet, some plumbers charge a lot of money and I just found them to be good. The best parts about them is their availability, promptness, and getting the job done. They were able to work with really old pipes. I was impressed with that. My husband thinks that the price was too much on one of the jobs, but I say that probably is a tenth of what they have done. They have done a lot of jobs for us. It was a terrible job that they had to do the last time they came, but they did it."

"Mike showed up asap, scoped the job requirements, gave a written estimate that was accepted by insurance company, had team out next morning to roll up rug in bedroom, break through concrete floor, locate actual leak (~6" laterally from where professional had estimated it to be) and about 18" beneath floor surface, repaired pipe, pressurized system to check it, however repaired pipe leaked (crimping a fitting onto corroded pipe didn't work), then properly cleaned, sweated new piece of pipe into place, repressurized system, inspected new work to verify success, filled hole with sand, covered and leveled that with freshly mixed concrete. All was completed in 1 day. Kudos. Thanks, Mike! Your timely response was greatly appreciated! Mike's bid was higher than that of the leak detection company; however, Mike's company was far more responsive to our need for hot water and was there the next day. The lower bid came from a company that wanted us to wait 21 days(!) for them to repair it. Since we had an understanding insurance company, they were willing to pay the higher cost for our comfort and convenience. That's right! You read it correctly. An insurance company that looked beyond their bottom line to put our needs first."

"They installed copper pipes for my water heater. They were recommended to me by a family member and I was not disappointed. They made sure to update me frequently and even gave me some input. They do great work ."

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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"We hired EDI to renovate our home in Sunnyvale. The project included a complete kitchen remodel, extending it to the other room, removing some walls, a new island and recessed lights and custom cabinets. We also renovated all three bathrooms and all bedrooms in the house, all have been pretty much "gutted-out" and redone. Everything looks amazing, I just can't believe that this is the same old property that we have purchased recently. We found this company after months of research and after almost giving up on finding a contractor that we felt is reliable and professional enough to undertake such a project. We got lucky enough to find EDI and couldn't be happier. Two of our friends are already showing interest in renovating their homes as well with this company, and I think it says it all :)"

"He was back the next day and ripped out the old sink, installed a new sink along with all new plumbing and drain (it was a mess!!) a new GFI plug, as well as roughing in new sheet rock. We had to leave for a lunch date but when we got home not only was the repair done, but he had hauled away the old sink, etc AND swept the entire garage. He is a very polite and professional man. This was the second job he did for us in the same month. The first job was installing a new water main shut off. We had the same great experience. So glad we found him. He is a true pro!!!"