Facilities Plumbing & Drain

well, sewer cleaning company, home remodeling contractor,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 1-25 of 44 reviews

Michael S.
09/2024
5.0
Robert and his crew were great. They were able to replace my rusty old drain pipes that had developed a hole in one pipe and replace them. The drain system works great and I appreciate the hard work and effort in just finding the parts needed for my almost 100 year old plumbing and getting the replacement parts installed quickly so I could use water again. Thank You Robert and the Facilities and Plumbing Crew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nicolas p.
02/2024
5.0
They responded within hours and were on the spot to fix things at light speed. very crisp in their estimate and prompt to fix mu sum pump. Francisco was outstanding. He went out of his way to find the right gear and fixed things in no time Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine B.
11/2023
5.0
Excellent. The owner Robert is very smart finding solutions. His staff is terrific and very helpful. We needed an electrician as well and he hired a fantastic company for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina B.
08/2023
5.0
I did a bit of research even though we had been without hot water for about a week. Mainly because we had roofers working and no roof where the water heater would be going in the garage. I received a call from Robert before we were ready for the project to begin and wrote down his info including the quote. I wanted a long warranty and not many companies were offering the 12 yr warranty. That was a plus, and when I finally made the decision to go with Facilities Plumbing and Drain I called Robert and he said Frankie could come right away...within the hour...it was about 550PM!! He indeed showed up and went straight to work with a smile. What a great attitude he has, especially considering he had been working since 7am. Hot water heater installed and he cleaned up everything too. Very professional, very nice and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Matthew M.
06/2023
5.0
Robert and Franky were great. Just nice people to work with. Our water tank sprung a leak on a Monday, and Facilities Plumbing & Drain gave me a quote and finished the work on Tuesday (only 24 hours without hot water!). The cost was in the range of other quotes I got (not the cheapest, but definitely not the most expensive, and they installed a top end Rinnai unit). Given the quality of people I interacted with, the work product, and how quickly they got the job done, I would say I got very good value for the price I paid. I would definitely hire them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John M.
06/2023
5.0
Got back to me quickly and did a professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa A.
05/2023
5.0
Prompt, helpful, thorough!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$325

Elsie C.
05/2023
5.0
they were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yogesh N.
05/2023
4.0
Good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ann S.
03/2023
4.5
Arrived in a timely manner. Provided all paperwork as requested. Good verbal communication.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Carol O.
03/2023
3.0
I feel I was lied to about the cost.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

$70,000

yolanda h.
03/2023
4.5
They completed the job on Monday

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

yolanda h.
03/2023
5.0
If you need a sum pump these our your guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin K.
03/2023
5.0
These guys were great! They came and gave me a great quote around 12:30 pm. Job was completed the same day? Who does that these days? Price was half of what I was quoted by another company and they did what I asked for. Other company would not oblige my request. THESE GUYS ARE AWESOME!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Tom H.
02/2023
5.0
Recognized problems. Offered good solutions. Got the work done efficiently at a reasonable price. Noticed other issues that should be addressed and gave estimate without sales pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Rose M.
02/2023
5.0
These guys are great, we had a sump pump replaced and we were extremely happy with everything, the quote, quality of work and overall experience. We will definitely be using them in the future. Thank you Facilities Plumbing & Drain. We recommend with full confidence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tawanna E.
02/2023
5.0
I called a Plumbing contractor when our front yard had a leak and we had to shut off the water, fearing the worst. Robert came within the hour, despite it being a busy time for him. He managed to fix the leak and get the water back on in no time. I am very pleased with the service he provided and for going the extra mile. In this day and age, it s great to know that such services still exist. I will definitely be recommending Roberts Plumbing services to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernice E.
02/2023
5.0
Robert is an excellent worker with a great attitude and work ethic. He arrived on time and completed the job in the allotted time frame. His courteous demeanor and willingness to answer all questions was much appreciated. He took the time to explain how the materials work and how to operate the replaced faucets. I am thoroughly impressed with his work and would highly recommend Robert for any job. He is knowledgeable and hardworking, and will take the time to ensure that all tasks are completed correctly. He truly exceeded my expectations and I would be more than happy to hire him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bradley C.
02/2023
5.0
I m so pleased with the job Robert did on my faucet! He was professional, efficient and did an excellent job. I highly recommend Robert and his services. If you need a reference, I am more than happy to provide one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Agnes G.
02/2023
5.0
I highly recommend Robert as a plumber. He is incredibly professional, knowledgeable, responsive and honest. His work is of the highest quality and he always provides excellent customer service. He is always willing to explain in detail what needs to be done and is very open with his pricing. His prices are fair and he never tries to upsell you on unnecessary services. I have been using his services for years and have never had any issues. He is the only plumber I ever trust with my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty S.
02/2023
5.0
Robert was of great help with his services and went above and beyond to ensure our satisfaction. He provided us with a great price, and was able to resolve our problem when the other three companies we contacted failed to provide us with a cost-effective solution. I highly recommend Robert and his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana S.
01/2023
5.0
Robert was extremely helpful and knowledgeable regarding my sump pump problem. His prompt call back and service were very professional, and he quickly identified the problem as electrical. I was able to avoid replacing my sump pump thanks to his expertise, which saved me money. I wholeheartedly endorse Robert and his services - he truly saved the day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johnathon B.
01/2023
5.0
Robert was extremely helpful and knowledgeable throughout the whole process. He came over and assessed the situation, took the time to explain what needed to be done, and provided a free estimate. He was also very friendly and professional. He even gave me tips on how to maintain the gas line so I could avoid future issues. His work was of great quality, and the repair was completed quickly. I highly recommend Robert and Facilities Plumbing for any plumbing needs. He is reliable, competent, and trustworthy - and his prices are very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kurt C. E.
01/2023
5.0
Robert was extremely helpful and knowledgeable throughout the whole process. He came over and assessed the situation, took the time to explain what needed to be done, and provided a free estimate. He was also very friendly and professional. He even gave me tips on how to maintain the gas line so I could avoid future issues. His work was of great quality, and the repair was completed quickly. I highly recommend Robert and Facilities Plumbing for any plumbing needs. He is reliable, competent, and trustworthy - and his prices are very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam W. G.
01/2023
5.0
Robert came into the rescue with his services and was an absolute lifesaver. He drove all the way to purchase the sump pump I needed and arrived exactly when he said he would. He then installed the pump quickly and efficiently, ensuring that my basement stayed dry and preventing any further damage to my home. His dedication and promptness were greatly appreciated, and I would highly recommend him to anyone in need of a similar service. He is reliable, punctual and an excellent craftsman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 535, San Lorenzo, CA 94580

http://www.facplumbing.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

well,
sewer cleaning company,
home remodeling contractor,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Yes, Facilities Plumbing & Drain offers free project estimates.
No, Facilities Plumbing & Drain does not offer eco-friendly accreditations.
No, Facilities Plumbing & Drain does not offer a senior discount.
Yes, Facilities Plumbing & Drain offers emergency services.
Yes, Facilities Plumbing & Drain offers warranties.

Contact information

PO Box 535, San Lorenzo, CA 94580

http://www.facplumbing.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day