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"We needed someone to replace our windows, and a friend recommended EDI, we called them and they responded very quickly and gave us a good price to replace all our windows. Having them working on that, we have decided to go ahead and replace floors, added also an interior paint and install new lights in our kitchen, living room, bedrooms and hallway. The place looks pretty much brand new now, all we have left to do is to renovate the bathrooms. We are very pleased with everything they have done for us."

"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"They did a good job, and we were pleased."

"Stan showed up within 1 hour of our call. He located the break in the main and proceeded to repair it on the spot. He also added a couple of valves and access boxes to ensure that any future problems can be dealt with easily. Great job!"

"The job finally got done, but it was a painful process. We called WDR around 9am and were told someone would be at our house between 12pm and 2pm to extract the water. Someone showed up at 2pm and did not have a large enough extractor to do the job. He called for another truck to come with a larger extractor. The 2nd truck showed up with two people in it shortly after 4pm and their extractor was also not large enough to do the job. They estimated that it would take them 5 hours to extract all of the water in our basement with their 100 gallon extractor. They sent the first truck to San Leandro to pick up a sump pump to pump the water out onto the street (fortunately, it was clean water). While the first truck driver was picking up the sump pump, the 2 men in the 2nd truck refused to continue to pump out the water with their truck until we signed their contracts. They provided us an estimate of $1140 when they had been at our house for almost 4 hours without having done very much work. We finally settled on an agreement just as the 1st driver showed up with the sump pump. An hour and a half later, the job was done and the final quote we were given was very fair, almost half of the original estimate. Toward the end of the job, the team was accommodating and worked to reduce cost by sending home everyone but the lead tech.
Having a flooded basement is traumatic and having a water extraction team that wasted so much of our time and energy was not at all helpful. Fortunately, everyone was nice and cordial and we worked out a satisfactory deal in the end, but unfortunately, I can't say that I would use this service again.
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"We were looking for a landscaper and Antonio was one of those we interviewed. We gave him the job and he was great and still does our maintenance."

"Carlos originally remodeled our entire office space, which we LOVE. We are VERY picky about how things are done, and this guy lived up to our expectations and more. At times, I think we drove him a bit crazy, but he never showed it. 
He installed our sink and we've always had some plumbing issues as a result of the old pipes in the building. My sink had been clogged for a couple of weeks and I was super lazy about calling Carlos to come check it out. I called him last week and within an HOUR he was there to fix it. He happened to be in the neighborhood on his lunch break, and took time from eating to come check in, say hello and fix the plumbing issues. It was fixed in no time and is working like new.
Carlos is always professional, timely, and definitely puts his clients first. I actually had a new client prospect in my office and Carlos politely excused himself to give us privacy. A true professional and overall, a wonderful man. Highly recommend for any service, and I am also happy to do a phone call reference if someone prefers.
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")This happened some time ago so memories are fuzzy. Benjamin Franklin Plumbing showed up on time in full company uniform and a brand new truck. It looked new anyway. The rep had all the tools and knowledge required to do the above listed work. He was well informed and knowledgeable about industry trends (tank-less water heaters). In less than 90 minutes he had the water heater drained and refilled and the cut-off valve installed. I would recommend and use Benjamin Franklin again for any plumbing issues.
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"SGK came out and replaced 4 of our windows earlier this year. The team was professional and helpful from the office staff down to the installers. We love our new windows and we won't hesitate to use SGK again for future projects."