Get matched with top carpet stretching pros in Montecito, CA

"They were a great company, great prices, does great job on cleaning carpets."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Excellent. They came in, stripped the old carpet and padding, carried away; placed new carpet and padding in no time at all. Very pleased."

"John and the staff at Alden's Carpet and Drapes are absolutely the best.  They're friendly, knowledgeable and work to your schedule.   We installed new carpet in two large master bedrooms, a hallway, landing and stairs.  The installation crew arrived at 7:30 AM, moved all the furniture, including an upright piano, had the old carpet and padding removed and new padding and carpet installed and the furniture back in place before 11:00 AM.  These guys are the greatest."

"We had a wonderful experience from start to finish with this company. The salesperson, Jani, was attentive and helpful. He came to measure our home the same day we visited the store, and within 10 days we had beautiful carpets in 3 rooms. They cleaned up after themselves and were very careful with our newly painted walls. I would use them again any time.
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"Excellent job from start to finish. From the initial visit at Larry's store to look at samples of carpet and padding to color matching at our home, the process was smooth and efficient. Larry's installers are top notch and took great care with the moving of our furniture and the care of our home while the installation took place. Larry also worked very well with our insurance company with payments and reimbursements to ease the stress of the entire situation."

"They did a great job building our new deck. We highly recommend them."

"The cat destroyed under the door and the puppy ripped a piece in the middle of the carpet and he made it look great with what we had."

"I hired Cielo to remodel a small bathroom. On the plus side, they did the job at the price they quoted and I am generally happy with the way it looks. The job was finished in January and I waited 8 months to write review because I wanted to see how the work held up. So far it’s fine. The tile separated from the base in the shower and on the backsplash. I’ll have to put some caulk in there. And there’s a big floor to ceiling crack in the wall where they repaired the wall near the shower. But otherwise it’s fine. On the minus side, the whole process was a pretty bad experience and a lot of the work was shoddy, unsupervised as far as I could tell, and had to be done a second time after I inspected it. The bid process was very hard sell “I’m not leaving until you sign.” I’m a woman and they insisted a man be present for the conversation. They bid a lot higher than the 3 other people I talked to, but convinced me to go with them based on the workers comp insurance, reviews, portfolio, etc. I thought for the extra I was signing up for higher quality, less stress experience. I was wrong. The first and biggest problem was the shower tile, pic below. I got it from a vendor they recommended. I came home and could see the bullnose edges didn’t match, a bit grey compared to the white subway tile. I pointed out the mistake and they agreed to remove the bullnose, get the correct bullnose and re-install. I came home and the guy had reinstalled a new box of the grayish bullnose. Same mistake twice. Not inspecting the tile or really paying attention to what he was doing. At this point we find out that the vendor is out of the correct tile and no more can be had. The tile company was nice about it, agreed to supply new tile that did have matching bullnose. But we stopped work and I argued with Cielo for a couple of weeks over who was going to pay for the repeat labor. My position was that the tile guy failed to inspect the tile and installed it twice, the second time after he was aware of the problem. Also, I felt like there should have been some professional supervision of the work. It was stressful, but in the end they did not charge me extra for the labor involved in doing the job 3 times. I would say they treated me fairly. That was really the worst of it, but it was a stressful couple of weeks. Other things- they declined to install the mirror, they felt that was outside the scope of their bid and it was custom cut so it had to be installed by the glazier. OK. So I asked shouldn’t we do the electrical work first so the electrician doesn’t have to work in a tiny outlet hole. They said no, mirror first. So I had it installed. And of course their electrician came and while installing the outlet cracked my custom mirror. I bought a bigger outlet and covered most of the crack, but there’s a nickel sized defect I can still see that bugs me. Towel bar and fixtures - all fell off the wall in a couple of days. They just put heavy metal into drywall without using drywall screws. They came back and re-installed. The sink leaked. I’d come home to a puddle every day. They fixed it maybe 5 times before finally replacing a piece of pipe. The handles on the cabinets and the shower ball were not installed level. These guys don’t own a level. The shower bar is subtle. You have to be OCD to see it, but once seen can’t unsee it. The cabinet handles, however, are really crooked and unevenly spaced. It was as half-assed as it could have possible been done. Can't be fixed because holes are drilled into the vanity. One more thing, they ruined my carpet. There is a black spot trail all the way from the front door, up the stairs in the hallway and in my bedroom. They didn’t bother to put down protection. I tried professional steam cleaning but it didn’t help. I have to completely replace the flooring. Picture below. The carpet is like this from the bathroom all the way out the door. The ceiling vent. There was a new one, but they re-installed the old one and had to come back and re-do. I think maybe this job was a little beneath what they usually do. They thought they could just phone it in and I’d be none the wiser. Maybe because I’m a woman. But the half-ass work I think ended up costing them a lot of extra money because everything had to be done several times. They probably should not have taken the job, as they clearly didn’t have the manpower or inclination to supervise it. I think they are used to higher end clients and that’s probably where their energies were focused. I also think they are flippers- the goal being to pass a 30 second second walk-through, not long-lasting quality work. So if the towel bars fall off in 48 hours it's no big deal to them. It all turned out Ok in the end- I like my bathroom. I’m going to bring in a handy-man to fix things. I think everybody has stressful construction experiences, and maybe this is all very typical. But I wouldn’t use them again."

"First, I have to say that the work that was performed was absolutely phenomenal and also finished on a punctual time. They made my "dream ideas" truly come to life. GoodFellas made the process so enjoyable with a team that had the utmost respect for me and my home. If I could do it all over again I wouldn't have changed a thing. If you are looking for a quality trustworthy team I would definitely hire the GoodFellas team. Also, they have amazing customer service. The ladies in the office continuously follow up with me and follow through with there word. I always felt like I had contact with someone throughout this whole process. I couldn't be happier with the choice I made by hiring them. Such a relief to find someone who performs exactly what there word is!! Thank you GoodFellas!!!"