"Called via phone, asked for an estimate and was quoted a great price. I called another company prior to calling 5 Star Plumbing and another company wanted to charge me 4 times the amount. Peter arrived early, installed the part, and tested the water heater. Provided excellent work and customer service. Highly recommend and would use his services again. Peter also came out within 10-15 minutes after speaking to him since we're located nearby. Thanks!"

"I have had two satisfactory experiences but the third time they sent a rookie, who clearly did not know what he was doing and he made a big mistake installing the disposal. But he did scold us on what he perceived to be our misuse of the garbage disposal, how we must have done A, B or C and that's why a relatively new disposal went bad, even though we'd done no such thing! We called to complained that the new disposal leaked badly under the sink and spit water out the air gap when using the dishwasher. To ES&D's credit, they did quickly send a different person out to fix the problem free of charge, but the repairman was clearly unhappy about it, grumbling about how we were getting a better disposal than we deserved because it was "all he had on the truck," and he too scolded us on misuse of the disposal. That is NOT how you follow up on a customer complaint. I could have excused the first guy if I'd received a little respect from the second guy. I am done with this company."

"The plumber walked me through the pricing before starting the work, and installed the new disposal and faucet in a timely manner. He did a good job cleaning up after the job, and the work has held up ever since."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"I was so happy with The Plumbing Therapist!!! I needed to replace a garbage disposal and a faucet in a kitchen vegetable sink. I had already bought both replacements and had them ready for them when they got there. After looking at the disposal he found that he might be able to dislodge what was stuck inside instead of installing the new one to save me the cost of the replacement. After working on it he found that he could not and installed the new disposal. He then started on the faucet and found that it was still under warranty with the manufacturer. Who new after 14 years!!! He helped me contact them while he was there and got a brand new replacement sent to me for FREE!!! It is a little scary taking a chance on new service providers with the hope that they are honest, hardworking and professional and The Plumbing Therapist was all 3!!! I will definitely refer them to all of my friends and neighbors.
"

"The entire installation went perfect! Ryan is very professional and thorough with his work. He completed the install with no delay. I am very pleased with his workmanship. I will definitely use Ryan again for future installs!!"

"Needed toilet installed on an emergency basis. Matt was quick to respond and probably could have charged a lot more but didn't. Matt is honest and very experienced, we will use him for all our plumbing needs."

"Plumber responded the same day I called. I already purchased the parts and he installed them. He was done in 3 hours and did a very good job. It was a little more money than I expected, but when you get quality work you have to pay for it. I would use this company again. And I recommend them."

"**UPDATE**

Unfortunately i need to update my review. 

The initial installation went very well. Matt was a pleasure to work with and took the time to explain everything to me. There were some bumps, like he ordered the wrong item for the screenlogic (iPhone remote access), but overall the install went fine. He even cleaned the filters and fixed my lighting at no extra charge. 

The problems started to occur post installation. The Screenlogic stopped working and after several attempts and more effort then i would have liked to get him out he called the Pentair support team. They were fantastic and fixed the issue which turned out to be a firmware issue with the Pentair hardware Not something Matt could have fixed but it took a while to get the right people out. 

Next, two leaks developed in the new piping. I eventually got him to come out and he fixed one but his attempt to fix the second (intake to the new pump) he sprayed a bunch of yellow foam all over and beside making a mess it did very little. 

The final issue was probably the biggest. I finally had the solar pool people come out b/c my solar was NOT getting anywhere near temp. After looking at it the solar person realized the temperature sensor was connected to read the water coming down instead of going up to the roof, so it always thought it  was near temp and kept turning on and off. Instead of trying to get Matt back out i just paid the solar company to fix it. 

And for the leak going into the pump i finally fixed it myself with some silicone. 

I like Matt personally and things got off well, but given what's happened since and the challenges in getting him back out i'll likely look elsewhere in the future."

"The technician was on time, was very nice, and completed 2 different repairs that I asked for. I paid $99 for the service. I needed my garbage disposal replaced and my bathroom sink was clogged quite a way back in the plumbing.
I had purchased a new garbage disposal, but I was missing a part. He purchased it for me so I didn't have to go back to Home Depot, and it only cost an extra $20 for the part.
I will definitely call Jerry Woodward again. They went above and beyond what I expected. Great customer service :)
"