Get matched with top boiler installation pros in Lennox, CA

"Outstanding effort! Our old air conditioner was replaced and a new system was expertly installed by the team from Heating & A/C Repair, Replacement, New Installation. They produced outstanding results, worked neatly, and adhered to the timetable. Unquestionably a trustworthy business."

"I needed my HVAC system urgently repaired, the technician arrived promptly to resolved the issue. They were professional and knowledgeable and gave me honest recommendations & also was very helpful. Highly recommend! Thank you!"

"My water heater was leaking but glad that I contacted water heater only. I called at 10:00am and by 12pm they were here installing my new water heater. David from Water Heaters Only came in the afternoon of 6/12/18 and it took 2 hours to install to city and state code. He had all the parts and tools to change the water heater on the spot. Old heater was taken away and new heater installed by 2pm.. I would highly recommend Water Heaters Only. They were very professional and courteous."

Additional DBA - Precision German Import. Additional phone - (626) 331-6944.

"They were AWESOME. Same day service and quickly diagnosed the issue (blown transformer, since my furnace does not have a fuse). The guys were professional, courteous, explained what they were doing and why, and couldn't have been nicer. They finished the job quickly, and even installed the NEST which I had done wrong the first time, hence the need to call them. :-P"

"Kevin came out next day and provided an estimate.  He was very professional, courteous and knowledgeable.  Two days later a 2-man installation crew came out and performed the work.  Again, they were both very professional, courteous, and knowledgeable.  It took about 6 hours to complete the work and we are very happy so far.  The installer also pointed out a couple of problems we are having with our plumbing and offered to have Kevin provide an estimate to fix.  I would highly recommend Baltica for water heater work."

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As a result of the professional expertise of Mr. Mathew Alba, a member of the family run business of Southland Heating and Air Conditioning and Mathew's clear explanation, good advice, honesty, customer friendly attitude, good suggestions, and help in obtaining energy rebates, enabled me to quickly eliminate other HVAC contractors to favor Southland Heating and Air Conditioning to perform and complete the work at my residence.

On the day of the job the workers were prompt, very organized, and everyone worked non-stop until the work was completed. Mr. Willie Torres, lead foreman and everyone on his work crew, from Southland Heating and Air Conditioning performed high quality work, were very efficient, and installed everything in much less than eight hours.  Considering the amount of work that needed to be done, I was very impressed.

This major heating improvement has already made a difference in the heating comfort, and it is certain that the energy savings alone made this upgrade worth every dollar spent.   As a customer, if I had to do this all over again, my first and last choice would be Southland Heating and Air Conditioning.

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"Joe was terrific. I called several companies and he had the best deal in town in that he did not try and sell me a bunch of stuff, but instead offered to service my HVAC and come back in 6 months for one low price. He also installed 2 new smart thermostats for me. He called me right back. Scheduled an appointment right away and showed up on time. The thermostats I had purchased (ecobee) were new to him and he honestly told me that but said he could handle it and he did. Plus he is a very nice family man to work with. Definitely use him again."

"FIRST: This company is TERRIBLE at communications once they've made the sale. Craig the owner will take his time getting back to you, IF he ever does. 

I had a very undersized AC/heating unit on my house and my electric bill was enormous. I decided to have it all redone and after reading a number of great reviews on Angie's List, settled on using Craig at Iwai Cooling & Heating. I ended up getting the top of the line unit, 2 actually for 2 zones, costing a little over $27k. 

The installation went pretty well, except for one installer who had a really bad attitude. They installed the gas line in the wrong place on the outside of my house, even though my kitchen was completely gutted (for a remodel) and they should have put it on the inside of the open wall. When I asked them about it, the worker got really irate and snapped at me that I should have told him sooner. My response was that I shouldn't have had to tell him at all! Why would someone want an exposed gas pipe on the outside of their house when it could be hidden on the inside of the wall???

They also didn't plan some things very well and didn't seem to know the L.A. building code on some things. They didn't seem to know that the AC platform needs to  be within 20' of an attic entrance, which threw off our kitchen remodel design. I had to forego skylights in my kitchen because they had to put the unit over my kitchen in the attic, instead of over my bedroom. They also didn't plan well where to put the AC unit on my roof and there was a delay while they had to build a special platform for it to sit on. That all should have been pre-planned while we were waiting for the units on order. 

During my kitchen remodel, one of my expensive touch-screen thermostats was smashed by a worker. I contacted Craig to get me a new one on Aug 4. It's now Aug 15th, 107º outside and we still don't have it. I texted Craig several times for an ETA, sometimes he responds, sometimes he doesn't. Finally yesterday I texted him and he responded that it was in. It was 105º outside and I offered to drive to his office to pick up the thermostat. He told me it was in Irwindale. I said that's fine, it's too hot to ilve without it any longer. Then he tells me to just go buy a cheap one at Home Depot. I'm starting to think that the thermostat isn't in after all. I tell him I still have my old thermostat and that I tried hooking it up but couldn't get it to work. He gives me instructions on what color wires go where. I start hooking it up...the wires spark. THEN he texts me to turn off the electricity before doing it (Mind you, there's 15-20 minutes between each of his texts). I get it hooked up like he says, turn it on and the unit sparks and blows a fuse in the attic. I tell him the wiring must be wrong at the AC unit. He says no. 

Now I'm sitting in the attic waiting for him to tell me how to get this fixed and he stops responding all together. I text him the next day saying I'm going to write bad reviews for him leaving me stranded. He texts me right back that he didn't see my messages. Baloney.

Then he says it's hard to see (in the photo I sent him) where the wires are going. I reply he should know where they're going, his company installed it!  He then says he's going to have the technician that installed it contact me. Then no further word that night. The next morning I text him that I never heard from the technician. He then writes back, and I assume he thinks he's texting his technician and not me, "Make sure you call this guy he's all p***** off. Not sure how u wired the t stat. he wants you to walk through so for write (sic) now he can put a cheap one..."

Remember, it was HIS idea to put on a cheap thermostat!

I write him back and say I'm sure he meant that for his technician, and how professional it is to badmouth his customers to his workers. I said I guess he thinks I shouldn't be p***** at having to sit in the heat again today. He writes back: "Sorry, just trying to get you taken care of."

His tech does text me, but tells me that my AC unit won't work with a cheap thermostat....directly in conflict to what the owner, Craig, tells me. He goes on to say that if I mess with the unit they won't be responsible for it. I tell him that it was the owner that told me to mess with the wires and what order to put them in so HE'LL be responsible if anything goes wrong! 

I actually think I can hook up a cheap thermostat, I don't think these people know what they're talking about. The manual from American Standard shows a hookup with the 6 colored wires I have instead of just the three that they hooked up. I think they just don't have the new thermostat...he just never expected me to say I'll come pick it up. 

They still haven't finished installing all my grills and I still need to have some sort of testing done, so I still have to deal with these people. That is, if they ever answer their calls. I see other people have complained about their bad communication as well.

UPDATE: It's been two months since I wrote my review and I'm still waiting for them to finish this job and final my permit. I have texted Craig 6 or more times asking him what's going on with making the appointment for the HERS testing. When he responds he says he'll call the company and then I hear nothing. I texted him again the other day and he wrote back he was going to try a different company...again no response. 

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"I had actually thought that I lost the $69 certificate for my Dryer Vent Cleaning, so I thought I was out the money. I found it the day before it expired. I called the off ice and the lady said that they would have still honored it, which was nice.  When the person got to my home (I can't remember his name) he was VERY polite did his work without asking for any extra "upgrades" and even helped in moving the washer too so we could mop the entire area. Then he moved bothe the washer & Dryer back and even lined them up, which the original installers couldn't do. I know they also do A/C vent cleaning, and I will call them when I need the work done. FANTASTIC SERVICE
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