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"The job finally got done, but it was a painful process. We called WDR around 9am and were told someone would be at our house between 12pm and 2pm to extract the water. Someone showed up at 2pm and did not have a large enough extractor to do the job. He called for another truck to come with a larger extractor. The 2nd truck showed up with two people in it shortly after 4pm and their extractor was also not large enough to do the job. They estimated that it would take them 5 hours to extract all of the water in our basement with their 100 gallon extractor. They sent the first truck to San Leandro to pick up a sump pump to pump the water out onto the street (fortunately, it was clean water). While the first truck driver was picking up the sump pump, the 2 men in the 2nd truck refused to continue to pump out the water with their truck until we signed their contracts. They provided us an estimate of $1140 when they had been at our house for almost 4 hours without having done very much work. We finally settled on an agreement just as the 1st driver showed up with the sump pump. An hour and a half later, the job was done and the final quote we were given was very fair, almost half of the original estimate. Toward the end of the job, the team was accommodating and worked to reduce cost by sending home everyone but the lead tech.
Having a flooded basement is traumatic and having a water extraction team that wasted so much of our time and energy was not at all helpful. Fortunately, everyone was nice and cordial and we worked out a satisfactory deal in the end, but unfortunately, I can't say that I would use this service again.
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"Finally an honest Solar company!! I went through several companies trying to get quotes for one of my properties, either they were ridiculously expensive or they didn't return my calls. A friend of mine referred me to Mega Sun and I have to say I am very pleased. Within a couple days from the initial phone call I already had an estimate and once i decided to go with them the installation was completed in one week. Its been a little over a month since they completed the install and everything is working smoothly.

I was amazed at just how great the customer service was. I just want to say thank you to the whole team who helped out, I really appreciate all your hard work. Now I know you guys are the ones to call for all future jobs."

"After lining up three plumbing contractors to install a kitchen faucet, a garbage disposal and fix a drainage leak, I selected Superior Plumbing to do the job because their technician seemed to have the necessary professionalism for a good job and they were also the least expensive of the three contractors I contacted. My service tech Armin was on time, cheerful, courteous and knowledgeable. It was obvious that he cared for my particular needs and he even announced that he loves his job and always looks forward to doing things right. He took almost exactly the time that was originally quoted and did an excellent job, cleaning up thoroughly before leaving. I wouldn't hesitate to use their services again. Thanks Armin."

"Quick same-day installation, the total time from my phone call to complete installation was less than 4 hours. Friendly service all the way."

"Alejandro and Oscar remodeled my kitchen and bathroom. Installed new floor, painted and installed my countertop completely renewing my living space. They are hard working people and I would definitely hire again."

"Nato came on a Thursday and did an initial estimate. He was very clear that the garden would look a little bare for a few weeks as he'd have to cut things back pretty far. His estimate was 1/2 that of the other companies we talked to, and he was willing to come on the weekends, which made things much easier for us. He came back just three days later (on a Saturday) and two of his men spent 8 hours here. They left with a truck overflowing with trimmings, and even removed a small tree for us. Nato supervised them at the beginning and end, and the team was great to work with (we were working in the front yard while they were in the back) - extremely helpful and courteous. Total bill was just what he said - $500. We also gave each of the two guys a tip (though we were never asked to do so and I didn't even detect a hint of expecting one). The cleanup looks great though, as he cautioned, things are a little barren while we wait for them to grow back. For large cleanup jobs, this company is excellent. Though I use an all organic company for regular maintenance now (I would use Nato if I was not so into organic gardening), I will certainly call Nato and his team for the next large job. Highly recommend."

"Came earlier than anticipated. Cleared toilet promptly after 2 tries. Took approximately 10 minutes. Removed stain at bottom of toilet bowl caused by implement used, and showed me how to remove water and refill if it needs to be cleaned in future. Discussed possible future installation of hot water heater. Very personable and professional, as was owner when I made initial contact this AM."

"Platinum did great work and provided customer service that was beyond extraordinary. They just took the best care of us and went above and beyond in every way. Great company that I would absolutely trust with our home again!"

"Creig was very professional and personable.  He worked efficiently and was done with my project in a timely manner.  I had to leave for work before he was finished, but when I got home, much to my surprise he had also hauled away the old sink and disposer for me.  So nice to have such a reliable and conscientious handyman.  Thanks Creig!
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"The work included bolting the walls to the foundation, installing universal foundations plates in areas of limited access, fastening the floor system to the cripple walls, “strapping” seams in the wall plates, installation of new blocking where necessary to receive proper nailing, and installation of shear paneling on all accessible cripple walls. The garage wing walls were strengthened by adding additional stud framing members, anchoring the wall systems to the foundation with“holdowns” and strapping the garage header to the wall systems on either side to form a “continuous” load. I was very impressed with the ease of communications with this company. I never had to wait long for a call back on any question I had. What a pleasure to do business with such a wonderful firm."