Get matched with top water softener pros in Graton, CA

"Good folks. The job, replacing a gas water heater, turned out to be more complicated than was anticipated. They were flexible and adapted quickly to the situation, The results are excellent. 5 stars. As far as "value," hey, everything is expensive these days."

"I've been using them for 10 years. Very thorough and honest. Transparent and on time. They actually did more from what I expected. They technician are quite knowledgeable. Also, they guarantee their job because they want the 100% customer satisfaction."

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."

"I had a leak in a pipe in the radiant heating pipes in the slab under my house. James was able to isolate the leak and re plumb my system without cutting a hole in the slab. He and his crew did some great creative plumbing that took care of the leak and separated the unused radiant system from my household plumbing and they even installed a new tankless heater in a single days work.. I recommend James and Bowen Plumbing without reservation. They are the Best!"

"Jose is a second generation water treatment guy who has taken care of a few systems for me and does my service. I have recommended him to all my neighbors because he always on time and very responsive."

Family-owned Same Day Heating, Cooling, Plumbing operates out of Windsor, just north of Santa Rosa. We offer fast, reliable AC repair and installation services, heater repair & installation, and plumbing services, in the North Bay area of California. Our promise to you is always that if we do not fix your system the SAME DAY we arrive… you DON’T pay the service fee. Our home service experts are licensed and insured with more than 100 years of leadership experience. Additionally, we back all of our installation and replacement services with a 24-month, 100% satisfaction guarantee.

"Tyler was very courtesy and informative. He was able to locate the issue of the high water bill and was able to provide a resolution quickly. He was very professional and reliable."

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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During the check up, the technician discovered the rod was quite

corroded and it needed replacing.  The rod was quite expensive,

but the tech explained that I could probably find a part online

less expensive, but that Benjamin Franklin's guarantee and quality

was worth paying more.  I have had no problems with the water heater

and will call them again when it's time to replace.

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"Amazing, very professional, on-time, clean work,"