Redwood Empire Restoration

upholstery cleaner, carpet cleaner

About us

Redwood Empire Restoration is one of the most innovative and service oriented restoration companies serving all of Sonoma, Marin and Napa counties. As an owner - operated company, I provide my clients' with more than 28 years of experience and have perfected my method of cleaning using a rotary shampoo floor machine to break up the dirt and then thoroughly rinsing clean with hot water and fiber rinse, Because it is my mission to exceed my clients' expectations every day, I have invested in the best truck mounted equipment around, the Prochem Everest. Over the years I have continually worked hard to maintain an unsurpassed reputation for quality and customer satisfaction. I look forward to exceeding your greatest expectations. Call Redwood Empire Restoration today!

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.9309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 309 reviews

Nancy K.
06/2025
5.0
Eric far exceeded my expectations in cleaning my carpets. I hadn't done anything since the rugs were installed 14 years ago and the traffic areas were dark and matted. After cleaning them, I felt like I had new bedroom carpeting. Adding a Scotch Guard treatment should give me many more years of easy clean up. Eric was clean, polite, and gave me complete information about how to prepare for the cleaning and what to do after. I will be using his advice to keep my floors clean for maximum wear. I highly recommend his service, especially to individuals who think their carpets might not be saved. Thanks Eric.
Rating CategoryRating out of 5
$425

JOHN F.
05/2025
5.0
Great service, rugs look great, only took the weekend to do - very fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan C.
05/2025
5.0
Redwood Empire Restoration did a fantastic job. The rugs were picked up yesterday and returned to me today. The rugs were returned in beautiful condition. The staff was so professional and very knowledgeable and kind. I would highly recommend them if you need your carpets cleaned.
Rating CategoryRating out of 5
$250

Sallie O.
05/2025
5.0
Eric was great! My rugs look like new. I only had a short wait between time rugs were picked up and then returned. Eric very pleasant to work with, and I will certainly use again when necessary.
Rating CategoryRating out of 5

Robert B.
05/2025
5.0
I'll call him again when I need more work1
Rating CategoryRating out of 5

Jeana B.
05/2025
5.0
I received a phone call with 5 minutes of creating the request. They came by the next day to spot clean the areas where my cats were urinating. He did a wonderful job and got the job done quickly. I will definitely be using this company again
Rating CategoryRating out of 5

Cathy M.
04/2025
5.0
I was very pleased with the work done by Eric and his son. They were efficient and really knew what they were doing. The job was completed in under two hours and they left fans in place to speed the drying process. I will definitely call upon their services in the future.
Rating CategoryRating out of 5

Katherine G.
04/2025
5.0
Great job nice man
Rating CategoryRating out of 5
$500

Janlyn H.
03/2025
5.0
They were excellent. Very personable and professional. Prompt and efficient. I would highly recommend Redwood Empire Restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheri L.
01/2025
5.0
They contacted me quickly, gave us a fair price and the job was completed to my satisfaction.
Rating CategoryRating out of 5

Anil S.
10/2024
5.0
Eric called me on Sunday after I was looking for a carpet cleaner on Angi's. He cam over to look and gave me an estimate. He came with his son on Monday and cleaned carpets in our whole house. He set up fans to help dry the carpets. Both he and his son were very friendly and respectful. I will highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth & Rodolfo H.
10/2024
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat M.
10/2024
5.0
Eric and his son did a great job. I had a large stain on a new living room area rug. It is 98% gone. Could not have asked for better serivce and results. Thank you RER!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marlene C.
07/2024
4.5
Customer service was excellent. On time, follow up, professional. I will definitely call Eric again for any other jobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack M.
05/2024
5.0
I had several outdoor cushions that I thought were destroyed by rats but Eric was able to restore them. He did such a great job I hired him for a second job to do my interior carpet. It had several stains that Eric was able to remove. I wish I had before and after pictures the job was that good. I had one stain from wax that was really bad and Eric gave me tips to get it out. Eric is very communicative and showed up on time. He is very professional and I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

orlin a.
05/2024
5.0
He went above and beyond to get all the spots out of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Del S.
04/2024
5.0
The owner was the serviceman, was very good at his job. Will have him back when the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas W.
12/2023
5.0
Eric is extremely knowledgeable and was very helpful in solving my problem. I highly recommend him for any cleaning project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$50,000

Timothy C.
09/2023
5.0
5

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda C.
09/2023
5.0
Eric replied immediately and cleaned my area rugs that day. They looked great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roberta Ann R.
08/2023
5.0
Friendly, punctual and efficient. Eric was great and I would recommend him to my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jasmine C.
08/2023
5.0
Eric did a stellar job and was able to accommodate us quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul L.
07/2023
5.0
Thx

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

charles h.
04/2023
5.0
None comparable. The very vest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark E.
03/2023
5.0
On time and met our needs. Finished on time to help keep our other commitment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

161 Bouquet Circle, Windsor, CA 95492


Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
9:00 AM - 3:00 PM

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 9:00 AM - 3:00 PM

Yes, Redwood Empire Restoration offers free project estimates.
No, Redwood Empire Restoration does not offer eco-friendly accreditations.
No, Redwood Empire Restoration does not offer a senior discount.
Yes, Redwood Empire Restoration offers emergency services.
Yes, Redwood Empire Restoration offers warranties.

Contact information

161 Bouquet Circle, Windsor, CA 95492


Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
9:00 AM - 3:00 PM