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"UPDATE 4/25/2023 4 yrs after installation of a system that Bell Brothers designed and installed, my energy bills are higher than they were with the 20 yr old system it replaced. We have fewer people in the home, and it is supposed to be a high efficiency system. After numerous complaints, inspections, and supposed repairs to solve the problem, Bell Brothers told me that I need to turn off my high-tech, automatic thermostats and operate them manually as needed. Oh, and NEVER turn on more than 2 of my 3 zones at any one time. So much for the NO SURPRISE GUYS. UPDATE 3/18/23 AFTER CONTACT WITH BELL BROS We have been contacted by Bell Bros since this review with an offer to replace the plenum and reprogram the zone board. We requested a written explanation of those repairs, and how they would solve the problem. We have not received that information. UPDATE 9/19/22 - AFTER TRUE-UP My energy usage (and annual bill) is higher after replacing a 20+ year-old system with one that is supposed to be more efficient. That makes no sense. We have fewer people in the house, and have had more than our share of power outages and flex alerts. This is definitely a very expensive purchase that we thoroughly regret. UPDATE 9/8/21 - AFTER 3 DAYS OF HEAT WAVE We typically open doors and windows or run the whole house fan to take advantage of the cooler morning temperatures. Since the insulation was upgraded, the temperature inside the house seems to be holding between 10-15 degrees cooler than outside. At this point, we are comfortable and looking forward to see if our heating/cooling bills are lower at true-up. UPDATE TO ADD ACTIONS TAKEN BY BELL BROS SINCE MY REVIEW Approximately 1 week after this review was posted, I received a message from Bell Bros Sales Manager wanting to discuss my insulation options. When I returned his call and gave him the details of my experience with his company, he apologized and offered to insulate my home at no cost. Needless to say, that was a more than fair offer and I accepted. In spite of some unprofessional communication issues, the work was performed yesterday and we are waiting to see whether it makes a difference in our comfort and/or our hvac bills. I am raising the rating to 2 stars now, and will be updating the rating further if we see some positive changes in how our system works. ORIGINAL REVIEW Installed complete HVAC system to replace 20 year old system in 4000 sq ft house. Represented that new system would operate more efficiently and should decrease my heating/cooling costs significantly. Prior to installation, they inspected my entire system, including insulation and ductwork and made recommendations for the best system for my needs. I asked about insulation at the time of the install and was told it didn't need to be installed. Two years later, my bills are HIGHER, and now they tell me I only have 6" of insulation when I should have 16". Temperatures in my house are consistently higher than the selected temperature. I have one room which takes more than an hour before the air begins to blow. They tell me it is because this room is so far from the unit. They are the ones who decided where to place the unit. Very unhappy with the difference between what they told me I needed, and what I actually got. Services: Install thermostat, A/C system maintenance, Heating system installation, HVAC duct & vent installation, HVAC system maintenance"

"Great job friendly people. Answered all my questions. Even got in a few laughs! Will definitely hire again."

"They destroyed the whole pipes that caused flooding to my neighbors. The water was off and every other day we need to go out to the street to turn it on. This company denied the responsibility but later reimbursed me for the first leak repair after employee acknowledging doing partial work. This project aims to address and fix the extensive leaks. Must be completely replaced, cause of leaks appears to be from over heating of the copper as locations are at ALL connections and bends in the pipe, too much to patch. You can contact me to this phone number: 9(16) 857-5652"

"I called ThermoTech Solutions and they sent out a technician within 24 hours. I was pleasantly surprised that the technician was the same gentleman I talked to over the phone so I did not have to retell what was wrong with my system. Jason my technician who is also the owner was great. He tested my system, knew exactly what was needed, and had it repaired the very same day. He did not try to sell me on upgrading my unit or a bunch of repairs I did not need. The service was fast, very reasonably priced, and I have had no issues since. Will definitely be having ThermoTech Solutions come out for all my HVAC needs in the future!"

"Shows up on time."

"Javier started July 12, 2024. We met at Lowes to pick up new shed at 10am. after picking up shed. I told him to meet at house but i had a few stops to do before heading back. he asked if he could get a burger and i said OK but don't take long. when I got home, he was not here yet, so I called him. he was still in Lodi having lunch. I was upset. because he wanted to start before, I had shed cleaned out he help unload shed. then he started to take down old shed. about several hours of unscrewing, he got mad and start to saw the shed when the sparks hit me i asked him not to use the saw again because it can catch something on fire. he was told several times. I was getting upset. he did work until 8 pm. next day he started the new shed. We had a few disagreements thought out the day. about 6 pm I told him it was time to pack up because my mother and i was tired and hungry and it too another hour to pack up. i missed our dinner date. before leaving Javier said to us that he would not be back until Monday. i was in shock so i said OK. Monday, he shows up a few minutes before 10am and start working. Monday afternoon i tell him he not working after 5 and he got mad and said he can't work Tuesday because he has other job. i told him he needs to call the other client and let them know he is still not finished, and he will be a little lateo on Tuesday. i said to him in the beginning that he should not get any jobs until he is sure he will be done with my job because i am on a deadline with my park. he went ahead and scheduled know he was not going to be done. so today it took another four hours to finish. then before he started this job, we agreed on $1000 for the hole job. when he finished, he hands me an invoice $1100. i said we didn't agree on dump fee as well. we agreed he would recycle the shed metal. well, he tells me he couldn't recycle because it was dirty metal. i know better than that but paid him just to get him off my property. i was so upset that i decided to wait to call or talk to Angi or do a review because i was mad as a hornet. I will never hire anyone from this company again. they are not qualified/professional like they say on tv or website. then I had a friend over to look at shed work and he said it was done incorrectly so i had to hire another contractor to redo what Javier did. he put the wrong panels together which in turn made she smaller it was and missing parts too. I do not want Javier ever to come back to my property again."

"They were very professional.There employee James was very courteous,and handled the job quickly and fixed the problem. I would highly recommend them for any job. They are now my plumbing company from now on."

"On time, clean and on budget. Thank you. "