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"UPDATE 4/25/2023 4 yrs after installation of a system that Bell Brothers designed and installed, my energy bills are higher than they were with the 20 yr old system it replaced. We have fewer people in the home, and it is supposed to be a high efficiency system. After numerous complaints, inspections, and supposed repairs to solve the problem, Bell Brothers told me that I need to turn off my high-tech, automatic thermostats and operate them manually as needed. Oh, and NEVER turn on more than 2 of my 3 zones at any one time. So much for the NO SURPRISE GUYS. UPDATE 3/18/23 AFTER CONTACT WITH BELL BROS We have been contacted by Bell Bros since this review with an offer to replace the plenum and reprogram the zone board. We requested a written explanation of those repairs, and how they would solve the problem. We have not received that information. UPDATE 9/19/22 - AFTER TRUE-UP My energy usage (and annual bill) is higher after replacing a 20+ year-old system with one that is supposed to be more efficient. That makes no sense. We have fewer people in the house, and have had more than our share of power outages and flex alerts. This is definitely a very expensive purchase that we thoroughly regret. UPDATE 9/8/21 - AFTER 3 DAYS OF HEAT WAVE We typically open doors and windows or run the whole house fan to take advantage of the cooler morning temperatures. Since the insulation was upgraded, the temperature inside the house seems to be holding between 10-15 degrees cooler than outside. At this point, we are comfortable and looking forward to see if our heating/cooling bills are lower at true-up. UPDATE TO ADD ACTIONS TAKEN BY BELL BROS SINCE MY REVIEW Approximately 1 week after this review was posted, I received a message from Bell Bros Sales Manager wanting to discuss my insulation options. When I returned his call and gave him the details of my experience with his company, he apologized and offered to insulate my home at no cost. Needless to say, that was a more than fair offer and I accepted. In spite of some unprofessional communication issues, the work was performed yesterday and we are waiting to see whether it makes a difference in our comfort and/or our hvac bills. I am raising the rating to 2 stars now, and will be updating the rating further if we see some positive changes in how our system works. ORIGINAL REVIEW Installed complete HVAC system to replace 20 year old system in 4000 sq ft house. Represented that new system would operate more efficiently and should decrease my heating/cooling costs significantly. Prior to installation, they inspected my entire system, including insulation and ductwork and made recommendations for the best system for my needs. I asked about insulation at the time of the install and was told it didn't need to be installed. Two years later, my bills are HIGHER, and now they tell me I only have 6" of insulation when I should have 16". Temperatures in my house are consistently higher than the selected temperature. I have one room which takes more than an hour before the air begins to blow. They tell me it is because this room is so far from the unit. They are the ones who decided where to place the unit. Very unhappy with the difference between what they told me I needed, and what I actually got. Services: Install thermostat, A/C system maintenance, Heating system installation, HVAC duct & vent installation, HVAC system maintenance"

"Very professional and knowledgeable. Job was done on same day has estimate and fast."

"Jeff and his team were amazing. They were willing to work with us on changing the contract and working with how much we could afford. Me and husband are very fortunate that our neighborhood watch recommended them to us. We wouldnt have a amazing result and work without this company. The whole project was completed in a timely manner and everything came out so beautiful im still shocked on the outcome. I would definitely hire again for future remodels. Thank you so much shatz construction. Trully greatful."

"I called ThermoTech Solutions and they sent out a technician within 24 hours. I was pleasantly surprised that the technician was the same gentleman I talked to over the phone so I did not have to retell what was wrong with my system. Jason my technician who is also the owner was great. He tested my system, knew exactly what was needed, and had it repaired the very same day. He did not try to sell me on upgrading my unit or a bunch of repairs I did not need. The service was fast, very reasonably priced, and I have had no issues since. Will definitely be having ThermoTech Solutions come out for all my HVAC needs in the future!"

"Mr. is a plumber of course of course. I called him and he was responsive. He came out and I needed more work done than what we had planned. He took care of it all. He was very professional and the work was quality. If you ever need a plumber, please be sure to call Ed. I have used other plumbing services in the past for other issues but this guy has it down. No hidden costs, he has all the costs for each thing in writing in his folder and they are very reasonable."

"On time, clean and on budget. Thank you. "

"Excellent, Mike will be my goto repair guy!"

"Great job friendly people. Answered all my questions. Even got in a few laughs! Will definitely hire again."

"They did a great job, and they were able to fix the problem on our air conditioning."