Get matched with top water heater pros in Downey, CA

"Perfectly. They cleaned everything up, explained how the system worked and how often it needs attention, and hauled away the old hot water heater. They arrived on time, worked steadily, and finished before dinner time."

"Michael did a great job on time and cleaned up the area & explained some information about the water heater."

"I had my tankless water heater serviced by Daniel W. Daniel was throughly professional during his entire visit. I would highly recommend Wester Rooter for all of your plumbing needs."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"I Appreciate the fact that he made sure my water heater was cleaned when he finished the job"

"Mike was great! He was friendly and knowledgeable. He let me know all the options for replacing my water heater and did the work quickly and neatly. Will definitely be calling him again!"

"Arrived on time, cleared the drain, cleaned up the worksite. The scheduler and plumber were very friendly. Price was good, value was great. Will definitely use them again."

"Excellent service. Kevin came and assessed the problem. He provided me with a quote that seemed very pricey at that moment in time in comparison to other quote I got earlier from another plumbing company, who gave a quote without opening it up. After seeing the amount of work it took almost the whole day, the price seemed reasonable. Apparently they didn’t make the part anymore, and the replacement part didn’t fit perfectly well, but he got it to work at the end of the day. But there was no hot water the following day when we took a shower so he returned and spent another half day to get it to work. I really appreciate that he came by immediately to rectify the problem and complete the job."

"They called us quickly and got a plumber out within a few days. Super thorough - tested all pipes and water sources to diagnose the problem. They were able to perform maintenance on most bathrooms the same day and improve the water temperature in our showers. Gave helpful, non-biased advice on potential further plumbing improvements. We will likely call this company again for any and all future plumbing needs."

"Fast and Professional work. I called him last minute and had time for me. my water heater broke unexpectedly."