Get matched with top water softener pros in Clements, CA

"Damian F. Did a fantastic job at presenting us the benefits of living in a household with filtered water. He was very professional yet personable and explained in great detail of what Kinetico is all about. I would recommend him for every house owner interested in purchasing or even learning what water softener systems do and what they provide."

"John did an excellent job installing my wanted softener and reverse Osmosis system. Professional service, Right pricing and great attitude. Will definitely recommend."

"Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!"

"Mikey returned my call first thing in the morning. He was right on top of things. When I gave him my information on the water heater problem, he recognized it as a unit with a re-call. He gave me the number to call to get the repair done at no charge for parts or labor & repairs were done the same day. Very professional & top of the line service"

"Alfonso did a great job! He called instantly after requesting an electrician and was here and done with the job within 2 hours. I could not he happier!!"

"I am happy and satisfied with the services"

"We were having problems with our water softener. After calling them for service and the reviewing the work they did, I am completely confident in the work and service they provided. They are knowledgeable and experienced and they are an excellent choice if you are in need of service."

"He was on time, very professional and knowledgeable. Finished on time cleaned up nicely. Excellent price great tasting water"

"Andy is the best took care of the problems in a timely fashion and was very friendly. I appreciate the way he explained the problems. A go to guy for my next plumbing needs for sure."

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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