Get matched with top insulation pros in Carmel By The Sea, CA

"Horrible experience, the employees were very poorly trained. They severely underestimated the time to do the job. They sealed holes in vent screens with big globs of unsightly goo. The crawlspace access door wouldn't stay closed do they pried a stepping stone out of the garden and used that to hold it closed. They spit sunflower seed shells all over, including on our front porch furniture. They vacuumed the old insulation out of the attic but there was a leak in their system and it spewed old insulation and rat droppings all over the inside of our garage and on open storage shelves, and they didn't clean it up. They only apply blown-in insulation and our ducts are covered with sheet insulation, so they didn't remove that insulation or the rat droppings on the tops of the ducts. I could go on...."

"Planet Orange is a very great company for termite control. I have been a customer for more than 5 years now. Because of their great service and treatment of termites, I still have a good house to live in. There are no more termites in the areas after they did the treatment. I have a three-story house. Some areas were very difficult to reach, but they found a way to do the treatment anyway. Planet Orange is the company you can count on for taking care of your home that has termites. I will highly recommend it to all the people I know!"

"Sergio and his crew did an outstanding job. Sergio is highly detail-oriented and makes you feel that you are part of the project by explaining in detail and with a number of photos the repairs required. His work is high quality and my house stands out now, with a beautiful paining job, a new patio and a drainage system. My experience in general with contractors has been stressful. Sergio made me feel at ease because of his dedication and conscientiousness. Three months have gone by and I am still very pleased with my experience and the quality of Sergio’s Repairs. I will not hesitate to hire him and his crew again."

"Bay Area Rodent failed on all of this work. Background: Our home had cold tile floors in the winter time. We called on ‘Bay Area Rodent’ in 2015 to come up with a solution and possibly change out the floor joist insulation. “Solution”: The company sales person came out in and provided an estimate to 1) replace our existing R11X16 insulation with ‘encapsulated insulation’ R19X16 and also 2) install an 8 mil vapor barrier to the flooring in our crawl space, and 3) perform a cleanup service. The salesperson claimed that this vapor barrier would reduce the cold up above on our tile floors. In addition, the estimate called for “cleanup service,” to cleanup some large debris on the crawl space dirt, that I wanted removed. Experience: The workers arrived at our house and and left within a few hours. When I needed to go into the crawlspace a few months later, I checked on and was appalled by the work that Bay Area Rodent did, failing on every single item of their work. “Install 8 mil vapor barrier to the flooring in the front crawl space.” What we got: The workers basically laid down on the dirt undersized 4 mil plastic and also missed an entire corner of the crawlspace. "Cleanup & Sub-flooring insulation & cleanup service." What we got: No Cleanup, not one bit. There were still large, abandoned pieces of plumbing and duct work left right on the dirt, and they covered this debris with the new vapor barrier! I noticed this immediately when crawling underneath. Install R19x16 Encapsulated fiberglass insulation to the sub-flooring. The insulation installed was NOT encapsulated but cheap, loose insulation which was already sagging to the crawl space dirt in many places. I contacted the company about the problems to get someone to fix these issues. Two weeks later, they sent someone out. They replaced the new insulation with the correct encapsulated insulation and removed some of the debris, great! However, they failed again with the vapor barrier install! Instead of removing the undersized 4MIL vapor barrier, they DOUBLED UP and laid down a SECOND layer of 4MIL vapor barrier, on top of the existing one. My crawl space became totally unusable, as there was not plastic strewn everywhere, making it difficult to even navigate underneath my home. Eventually, they came out and fixed this problem, and added a single layer of plastic, however the worst kicker was about to ensue. A few years later, I was underneath our home and noticed that there is white (mold?) fungal growth everywhere underneath this vapor barrier! This was horrifying to see and when I called Stanley from Bay Area Rodent, he tried blaming this on plumbing problems. While our new home, new plumbing and drains did have an issue at one time, we quickly repaired it. Experts looked at their problems and stated that the cause in fact of the moisture, is from water runoff on adjacent hillsides during the winter wet months. This work has resulted in us having to hire numerous mold experts to test and remediate this company’s terrible work. One professional contractors commented that the work of Bay Area Rodent was the worst that he had seen of anyone in his 20 years career. I am extremely dissatisfied with this work and for their proposed solution and advise you also to steer clear."

"Their customer service was top notch. Very responsive and although minor hiccups were encountered, they were dealt with in a timely manner and there was no communication gap."

"Cesar was a real pro! He did a superb job on the giant tiles (2'x4' weighing 35 lbs each!) we used on the shower walls and the bathroom floor. We had a very limited supply and he made sure nothing was wasted. He even corrected oversights which our general contractor missed. We highly recommend him!"

"Excellent: the work was high quality and completed on time and in budget."

"Excellent Service. We use Dirty Duct Guys for our commercial building downtown, and our houses. Great price & Great communication."

"Their crew definitely goes the extra mile to give the customer what they want."