Get matched with top pool and spa technicians in Atwood, CA

"They did not do the pool deck correctly and have to replace along with a wall."

"We hired Tropical Breeze to complete a driveway replacement in July of 2023. Shortly after the driveway was completed and the final bill was paid, we noticed large unsightly dark spots all over the entire driveway. Some of the bigger spots measure over five feet long and three feet wide. We contacted JJ, the owner via text to explain the problem and attached plenty of photos. We also asked if he would return to the job site to look at the dark spots in person. He was very dismissive from the get-go and said there wasn?t much that could be done and to wait until the summer to see if the spots lightened up or go away. We waited the recommended time and the large unsightly dark spots did not go away. We reached out again via text explaining the problem did not improve and again asked to schedule a phone call to discuss. He was again very dismissive and unwilling to even discuss the problem let alone do anything about it. Do not use this contractor. "

"A+ professional, honest, competent, and they got the job done ahead of schedule. Their installer, Isaac was knowledgeable, friendly, and totally cleaned up the site and removed the old unit. There is no doubt whatsoever that if I have any pool equipment issues in the future, I will call them in a second John Ferola"

"Timeless Pools review Tom and Cindy did an amazing job with our backyard. We had an existing pool, so this was more complex than a new build. They were very willing to listen to our ideas but also made suggestions when their experience pointed them in a slightly different direction than we had initially envisioned. The planning phases were extremely fast, and they handled all the permitting with the city directly. We had their cell phone numbers and they kept us in the loop constantly during the entire process. During the initial faces, we selected coping and tile, and Tom was present to give us some guidance on cost and additional options. Once we started construction, everything was very transparent. They were willing to work around any scheduling issues we had and we got to know the workers that were at our site. Having consistent teams made my wife more comfortable as we had a number of days when she was alone with our two young kids, and seeing the same people Was reassuring We built during early 2023, and the massive rains made for a number of days where workers came and re-excavated from runoff or placed and removed tarps to prevent excessive erosion. This was all done with an eye on the weather and they were prepared for everything Mother Nature threw our way that winter. As we moved into finishing, they kept us informed of every step and the timing to expect. Once we filled the oool, they focused on the pool deck and made sure that every seam and joint was up to the standards. After a couple months of use, they re-connected with us and checked on any details we may have missed during the construction and finishing processes. I give their entire team an enthusiastic 5-stars. They probably won’t be the cheapest bid, but there were clear expectations and there were zero “extras” once we had all the materials selected. At no point did we feel like they were sneaky or trying to charge us for something unexpected. Our pool is beautiful, everything works exactly as expected and we have had endless compliments from everyone that has come to enjoy it. If you are looking to build or rebuild a pool, you should definitely contact Timeless Pools, you won’t be disappointed."

"Project manager was a general contractor not a pool person. You do not know the quality of the work until it is done then it is too late. Concrete has large dark blotches in a few places. I think it?s because concrete wasn?t mixed thoroughly leaving an inconsistent color. Looks bad. Developed a crack within the first couple of weeks and was told nothing could be done. Concrete around top of spa is crooked and inconsistent. Amateur job. My neighbor?s was done around the same time (different company) and is perfectly straight. Salesman was knowledgeable but never returned to check the job. I do not think anyone really knew what they were doing. Just kind of faking it. Do not recommend. No real upside to the job."

"Noe and his team are very professional and skilled. They did an excellent job repairing leaks in our pool and resurfacing it with fiberglass! In addition they resurfaced the spa with new fiberglass."