Why Is My Pool Not Holding Chlorine? 6 Causes and Solutions

The art of balancing pool chlorine levels is a short troubleshoot away

A backyard with a swimming pool and a hot tub
Photo: Wirestock / iStock / Getty Images Plus / Getty Images
A backyard with a swimming pool and a hot tub
Photo: Wirestock / iStock / Getty Images Plus / Getty Images
Highlights
  • Algae buildup can consume chlorine in your pool, lowering levels.

  • A chemical imbalance can also make it challenging to balance chlorine levels.

  • Cyanuric acid is an important chlorine stabilizer for pools.

  • High rainfall dilutes chlorine and other chemicals, potentially lowering levels.

  • Contact a pool pro to help your pool hold chlorine.

Get quotes from up to 3 pros!
Enter a zip below and get matched to top-rated pros near you.
Geo Icon

It’s time to test your pool water before taking a dip on a nice, sunny day. There’s only one problem—you can’t get a chlorine reading. Playing chemist with a pool can make it feel like you’re in a laboratory and nothing’s balancing out. Fortunately, there are several common causes of low chlorine levels, also called chlorine lock. Let’s break down why your pool is not holding chlorine levels and what you can do to fix the problem.

1. Algae, Bacteria, or Fungus Overgrowth

Organic matter like algae, bacteria, and fungus can all cause your pool to have a high chlorine demand that you can’t keep up with. These organic materials consume chlorine, which increases your need to add chlorine to the pool. 

How to Fix It

Removing the organic matter with a thorough cleaning can help lower the chlorine demand. Scrub algae off the pool surfaces, change the filter regularly, and keep fallen leaves and other organic plant life from lingering too long in the pool. 

2. Product Buildup

Close-up of a person performing a pool shock
Photo: Mikki Orso / Adobe Stock

Product buildup can also contribute to low chlorine levels in pools. Sunscreen, lotion, hair products, makeup, and more require chlorine to break down the waste. 

How to Fix It

Rinse off before you enter the pool to prevent product buildup. If you notice biofilm over the surface of your pool, change the filter and clean the pool walls. Another way to fix product buildup from taking over your pool is to shock your pool after parties. Shocking a pool means quickly raising the chlorine level by adding chlorine or other chemicals to the pool that increase the free chlorine level.

3. Chemical Imbalance

If phosphates enter your pool, this can encourage algae overgrowth. A sign of phosphate buildup is cloudy water. Nitrates work with phosphates to feed algae. If you use a local lawn care service to fertilize your lawn, some of the fertilizer may drift into the water, causing this type of chemical imbalance.

How to Fix It

Avoid fertilizing your lawn when it’s about to rain, and avoid overwatering your yard, to prevent fertilizer from draining into your pool. Test your pool levels for signs of too much of any one chemical. You can even take a sample of pool water to a local pool supply shop for them to run a more thorough test and identify the exact chemical imbalances taking place.

4. Incorrect Cyanuric Acid Level

Cyanuric acid is an important chlorine stabilizer, acting to sustain the amount of chlorine in your pool and protect it from being disintegrated by the sun. Without it, chlorine doesn’t stand a chance and quickly breaks down from UV rays. On the other hand, too much cyanuric acid can also prevent chlorine from working correctly to kill contaminants.

How to Fix It

Check your cyanuric acid levels and aim for a reading between 30 and 50 ppm. Chlorine levels should read around 7.5% of the cyanuric acid levels for optimum balance. Since this is a delicate balance, you might want to have a pool technician handle the levels and fix the problem.

5. Heavy Rain

A swimming pool on a day with heavy rain
Photo: Oleh_Slobodeniuk / E+ / Getty Images

If your pool’s water level increases significantly due to heavy rain, this can dilute the ratio of chlorine to water, leading to a low chlorine reading. 

How to Fix It

Anticipate storms by following the weather forecast. By adding chlorine shock before a storm, you can help circumvent low chlorine levels and ward off algae and bacteria after a storm. In addition, be sure to scoop out debris that enters your pool after a storm. 

6. Pool Cover Issue

Covering your pool in the winter or during periods of inactivity can help prevent evaporation and debris from entering your pool and keep UV rays from breaking down chlorine. This can help prevent chlorine loss by around 50%. But, if you take the cover off the wrong way, you can accidentally pour pollen, debris, and other particles into the water, offsetting the chlorine and cyanuric acid balance. 

How to Fix It

Cover your pool when not in use and carefully remove the cover when preparing to swim. Clear any debris and the filter if needed.

When to Call a Pro

Most low chlorine levels in pools can be troubleshot at home. However, getting to the root cause of the problem isn’t always easy. You can save a great amount of time by working with a local pool repair pro who can quickly identify the problem and have your pool balanced and safe to swim in. 

How to Prevent a Pool from Not Holding Chlorine

Preventative measures can often help you avoid having a pool that doesn’t hold chlorine. Follow these tips to prevent your pool from experiencing chlorine lock:

  • Change your pool filter regularly: Changing your pool filter every one to five years and the pre-filter every three to six months can help keep organic matter levels low. 

  • Schedule inspections: Have a pool technician inspect your pool once in the spring and once in the fall to ensure everything is running optimally.

  • Brush the pool walls: Scrubbing the walls helps prevent algae from blooming. 

  • Clean out debris: Clean the skimmer basket once or twice weekly, depending on the season and frequency of use.

  • Test your pool: Test your pool once weekly during the slow season and twice weekly during the summer. Heavy rainfall or high usage should be followed up with additional testing.

  • Balance the pool: If your pool test kit indicates low or high levels, make adjustments or hire someone to balance the pool.

Stay on top of pump repairs: If your pump is making noises or approaching the eight-year mark, it might be time to repair or replace the pump. A new pool pump costs around $1,300 on average.

Need professional help with your project?
Get quotes from top-rated pros.
The homeowners guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
A view of an in-ground hot tub
May 9, 2025
May 9, 2025
We could all use some relaxation, but we don’t always have the budget. This guide will show you how much an in-ground hot tub costs—no matter the build.
Long balcony home with hot tub
Feb 16, 2024
Feb 16, 2024
Hot tub covers cost between $50 and $12,000—and there’s such an extensive range because of the many options. The right one fits your budget and lifestyle.
Group of friends relaxing in a hot tub
Mar 19, 2024
Mar 19, 2024
Saltwater hot tubs are a growing luxury market, but there’s still room to save some money. This guide will help you budget costs for your saltwater hot tub.
House with a hot tub
Feb 6, 2024
Feb 6, 2024
Hot tub circulation pumps keep spa water clean and warm. If yours stops working, here is some advice for hot tub pump troubleshooting.
Woman relaxing in a hot tub
Feb 6, 2024
Feb 6, 2024
Relaxing in the privacy of your home is priceless, but there are major differences between a jetted tub and hot tub to consider.
Outdoor sauna in winter
Mar 8, 2024
Mar 8, 2024
Buying a sauna is exciting, but if you are having a hard time comparing indoor vs. outdoor saunas, this guide can help you figure out which to choose.